Best massage in my life! The spa itself is fantastic as well! I left feeling amazing!read more

Lovely place. Super calming and relaxing. I appreciate the changing room and waiting room before…read moreyou go to any of your scheduled services. There's great attention at this facility to pampering and relaxation.

Collin is absolutely amazing!!! I recommend Refine to all! I've been a patient for several years…read more Colin is patient, takes his time answering questions and makes me feel comfortable during and after my procedure. Thank you Refine Spa and Collin!

First experience with Botox ever. Mildly painless but minimal effects and maximum money. In…read morecomparison with my friends who have many years of experience, I was overcharged. I only addressed smile eye wrinkles and my "11" - nothing above brows (no forehead) and was charged $500. Everyone I know spent less for a lot more and their results are more prominent. Also note, I was not provided a unit measurement related to cost. My friends all shared the same feedback, that this is unusual. I am certain my lack of experience resulted in them recognizing an opportunity to exploit.

I always have a great experience getting my regular Dysport treatments done by Tracy at Total Med…read moreSolutions. However this was my first visit to this location. The building is extremely nice and new looking with lots of free parking right outside. It was extremely clean inside and staff were friendly and efficient. They have evening hours at the time of this review. They accept one Groupon per visit but there are some additional restrictions so definitely read the fine print before purchasing to make sure it fits your needs. If you do buy a Groupon then the purchase likely will not count towards the product's loyalty program. I also recommend signing up for texts messages or emails to alert you of sales. I definitely recommend coming here for your med spa needs!

Injector and procedure was great I was told that I would get…read morea lower price for 50 units and then a $5.80 for the additional 50 units which I was completely fine with When I checked out, I thought it sounded like at least $100 higher, but my head was hurting from my procedure and I just wanted to leave at that point as I needed to get to work Later on, I took a minute to take a look and realized that I was overcharged a little over $100.- When I called back, I was given the runaround, even though the price was told to me by two different people, the injector and the girl sitting at the front desk Further, she told me that it was just too bad there was no things she could do about it per the manager and that is unacceptable Makayla was the girl at the front desk and Denise is the injector Needless to say, I will let everybody know, and I will never go back there again. They are not the only med spa in the city and definitely not the best as I do have multiple bruises now and I should not bruise at all with the procedure I had and that is just above and beyond the fact that I was overcharged and they refused to give my money back. So over approximately $100 they will lose a client - maybe more after this review

Positive: Cleanliness, Professionalism, Quality, Value…read more You know the Maya Angelou quote about how people never forget the way you make them feel? Well, the staff at BHRC were wonderful. I'm always a little uncomfortable in spas. I don't go often and I'm very careful with the treatments I select. The team here answered all my questions, offered me some additional information on other concerns that I had, and generally made me feel comfortable and welcome. I will be back

I am very disappointed with the treatment my mother and I received at Beverly Hills Rejuvenation…read moreCenter in Southlake. I purchased this service through Groupon as a special gift for my mother for Mother's Day and our anniversary celebration. Unfortunately, the experience became upsetting and stressful instead of enjoyable. My mother, who has sensitive Asian skin, was left sitting with numbing cream for around 45 minutes while staff repeatedly delayed her appointment. They said there was an issue pulling up the Groupon voucher because of internet problems. During that time, another customer was taken before us, even though my mother had already been prepared for treatment. The numbing cream was left on for too long, and we became worried about irritation to her skin. On top of that, we received two separate calls asking for an additional $50, and at one point they even tried to cancel the service simply because it was purchased through Groupon. The staff member was rude, dismissive, and made my mother feel uncomfortable and unwelcome. This was supposed to be a meaningful gift and relaxing experience, but instead it ruined her day and made her feel sad and embarrassed. I originally chose this business because of the positive reviews, but after this experience I started reading more reviews and noticed similar complaints from other Groupon customers. It gave me the impression that customers who purchase through Groupon may not receive the same level of treatment or service. No customer should ever feel rejected, disrespected, or treated differently because of how they purchased the service or because of their skin color or background. Customers who purchase through Groupon are still paying customers and deserve professionalism, kindness, honesty, and equal treatment. I hope management seriously reviews how clients are being treated and improves their customer service.

Had a wonderful experience at the LAB and Shelby! Shelby is very knowledgeable, fun, honest, and…read morewalked me through each step of the process while also answering questions. Would definitely recommend!

Thank you Lori Baird for recommending L.A.B. Med Spa for my facial…read more Sadie did an outstanding facial and I look forward to returning additional treatments. Pat Price

I have been a Sedo Select member for a while. I started off doing laser hair removal with Paulina…read moreand now she is doing my Dysport injections. She has always been so professional and is very personable. I have had the hero/halo laser treatment and continue to do laser hair removal. It doesn't matter who does my treatments, I always feel like they listen to my concerns and do a great job. I honestly can't say enough about Sedo.

Best place to go when you need a ME Day or Me Moment. They offer all the best treatments to get…read moreyou looking and feeling your best inside and out. Melissa, Valerie, Trisha, and all of the other ladies are fantastic!!! I try to go back as often as I can, 10 stars service from the moment you walk in til the sec you walk out!!

Every aspect of this Med Spa is top tier. The ladies at the front desk are always kind, friendly…read moreand helpful on the phone and in person, all while having smiles on their faces. I've been seeing Melissa for almost two years, she's a saint of a human, making you feel as if you're best friends while keeping her professionalism. She takes time to truly listen to your goals, wants and needs and plans the treatment accordingly. I've always only had Botox, which turns out phenomenal every single time. My last appointment we really had fun doing Botox, Skinvive around my mouth & Voluma. First let me say I am a whimp in her chair no matter how often I go I'm always nervous, Melissa has patience to stop when needed making sure you're comfortable the entire process and keeps the conversation light and airy to ease my nerves. Second I went in planning to do a different treatment, once I expressed my concerns we discussed other options and changed the plan. She said to me "can you trust me and explained why she decided on another plan." My response "ABSOLUTELY". I trust she knows me and the level of expectation based on our conversations. I couldn't be more pleased with the results, Melissa and the entire experience. Thank you for being so wonderful!

Continuing from my recently edited review on 7/2/24:…read more Then she said that I could be seeing the lines because I'm sleeping on my left side (because SHE noticed her "11's" being more pronounced when she slept on her left side). Not once did she ask which side I sleep on (it's not my left!), so it frustrated me that she felt okay to make that assumption. She kept insisting that the line isn't visible, AS I WAS POINTING IT OUT TO HER WHILE HOLDING A MIRROR! She then leaned back against one of the counters and said I had 2 options. First, she said there wasn't anything she could do and that I just had to let it be. Then she said I could spend money to buy additional units to inject, but she didn't seem like she was interested in truly helping me figure out a reasonable solution to an issue that was created by a service from their medspa. I left feeling like I'd wasted my time (and lunch hour), was pretty much dismissed and made to feel unheard. Ironically, if I had actually felt like she was hearing what I had repeatedly tried to convey and suggested that the issue might be resolved with the purchase of a few additional units I would have gladly paid for it. Instead, she tried to make me feel like my concerns were not valid and then showed absolutely ZERO concern that I was leaving their facility more frustrated and without a solution. They (including the ladies at the reception area) seemed more concerned about getting out of there since they will be closed for the rest of the week for the July 4th holiday. Maybe other clients have just had the good fortune of having better experiences and better people to provide their services to them. This just doesn't happen to be the case for me. Obviously, this isn't the right medspa for me or for my needs/concerns.

I had the most amazing Hydrafacial with Alescia! My face is glowing. She has an amazing sense of…read moretouch. I especially enjoyed the massage. I can't say enough good things about the Skin RX experience. Elevated luxury with results!

I've been seeing Hunter at SkinRX in Southlake for over a year, and he is by far the most…read moreprofessional and results-driven facial specialist I've found. He is patient, thorough, and takes his work seriously, with noticeable improvements in my skin every visit. His monthly plans make treatments and products a great value, and I highly recommend him.

I have been going to Lisa for years and highly recommend her!!!…read moreWelcoming, loving person. She has many years of experience and education and is extremely knowledgeable and always current.

Lisa is AMAZING!!!! She is a skincare guru and goes above and beyond any other aesthetician out…read morethere. I have been going to her for the last 15 years. She is not only incredibly knowledgeable about skincare but she is one of the most kind and genuine people I know. There is only one Lisa and once you have your first appointment with you'll know what I mean.

This is been a long overdue review. I have been going to this location for a year now, and they…read morehave made me feel like family. Carly at the front desk has been so kind and sweet with me every time im in for a treatment or when im calling. Every single nurse has been absolutely phenomenal. I recently moved, and I miss this location so much. These ladies are the definition of above and beyond service. Whenever I am back in town, I will be visiting and making my follow up appointments with them. Thank you all for great memories here!

Need to finish my sessions, not super thrilled or impressed with the staff lately. I paid a lot of…read moremoney for laser and the investment was worth it, however service could improve.