just stopped in the store to pick up some elastic bands... Paid at the cashier... The cashier…read morecalled up another customer while I was still putting my wallet away in my purse and didn't even ask if I wanted a bag very very very very very very very very rude... Not sure how many people would like to have other people snooping in their wallets and purses

Every time I go to staples I am always impressed with the staff there …read more They are always helpful and customer service is great . I went there today to purchase a laptop and the salesman was excellent. He didn't pressure me into buying one. He was very knowledgeable and that helped a great deal . I bought myself a new MacBook and was very satisfied with the price and service . Highly recommend.

I will give this store today a zero rating.. The reason is…read moremy wife went into this store today to purchase a new apple laptop as ours had recently died. Well she waited as the sales guy was busy with another customer and waited and waited, finally she told him she would come back. When she returned she asked for a price for the apple pro with apple warranty, we know it was going to be over $2500.00 so a fare purchase. Then the sales guy see someone looking at the iPads and asked my wife to wait, Dan she has already waited her turn for service, he goes over and helps the other customer so did I say she waited and waited and waited, finally wrote down her name and number and gave it to the sales guy and asked him to call her with pricing and availability. That was at 12:00 today, it's now after 6:00 and the store is closed. No phone call was made. What a huge disappointment

I was pleasantly surprised by wonderful service last week. I had purchased a label maker that…read morewasn't working properly and when I returned to the store I received wonderful service by two staff, Joe and Jace. Both went out of their way to fix the problem, and most importantly were not patronizing or implying I was the problem, as so often happens with older women. As a consequence I will now shop regularly at Staples whereas I hadn't been a fan before.