I had a great experience working with Green Planet for mold remediation. From the beginning, they…read moremade what could have been a stressful situation much easier to deal with. David, the manager, was incredibly helpful throughout the entire process. He took the time to explain everything, answered my questions, and made sure I understood what was happening every step of the way. His communication and professionalism really stood out. Juliett was also wonderful to work with. She was responsive, helpful, and made the process feel organized and straightforward. Olma Lima did an excellent job with the actual work. Everything was handled professionally and with great attention to detail. Overall, I really appreciated how helpful, courteous, and professional the entire Green Planet team was. I would definitely recommend them to anyone needing mold remediation services.

We had water damage in our basement that had been dried by another company. The night before floor…read morecontractors were scheduled to come to our home, David cold-called us about replacing the flooring. He was able to come out that evening to provide an estimate, which we appreciated and accepted. We later discovered that this visit resulted in an after-hours charge of nearly $500, something we were not aware of at the time. While at our home, David discovered that some areas had not been completely dried by the first company. Because we had an active insurance claim, and with our permission, he immediately arranged for his crew to continue the drying process. At first, we felt he was knowledgeable, responsive, and genuinely focused on our needs. Our insurance company requested that a third party inspect and confirm some of the issues David had identified. David insisted on being present during that inspection. The situation was uncomfortable, and we were later surprised to see an additional $119 charge for his involvement. Five days later, we contacted the original company about their failure to completely dry the affected areas. They acknowledged the issue, wanted to make things right, and asked for the opportunity to earn our business back. We therefore notified Green Planet that we were ending their services. Unfortunately, this is when our experience changed considerably. The tone and attitude toward us became harsh and uncomfortable. Although we had understood that the mitigation work would be handled through our insurance claim, we were suddenly told the bill needed to be paid by us immediately. We were also contacted by a collections company and told that if the bill wasn't paid by Friday, a lien would be placed on our home. We were disappointed by the way the situation was handled. Our initial impression was that customer needs were the priority, but once we decided not to continue using the company, we felt the relationship changed dramatically. Our experience is ultimately a reminder to carefully review all charges and understand the payment terms before allowing work to begin--especially when insurance is involved. Updated Review -- Originally 2 Stars We initially left a 2-star review because of our experience with Green Planet during a water-damage situation. We had significant concerns about several charges on our invoice, the handling of our insurance claim, and the way our relationship changed after we decided not to continue with the company. After seeing our reviews, Green Planet reached out to us and asked for the opportunity to make things right. We had a lengthy conversation, they listened to our concerns, and they offered to refund $500, which represents the charges we had disputed. I appreciate that the company was willing to listen and take action. Because they made an effort to address our concerns, I have changed our rating from 2 stars to 3 stars. That said, I do want to be honest that this resolution came only after we had posted our concerns publicly. We had previously tried to resolve the issues directly, including asking the company to work with us while our insurance claim was being processed, but we did not feel heard at that point. I'm glad we were eventually able to have a productive conversation and reach a financial resolution. My hope is that Green Planet will take this experience to heart and improve communication with customers from the beginning--especially when dealing with stressful situations involving water damage and insurance. Our original experience was disappointing, but I do appreciate their willingness to come back to the table and try to make it right.

A couple years ago I reached out to Puget Sound Water Rescue for an issue. I was very satisfied…read morewith the service from that experience. So, when my portable AC leaked onto my flooring last night, I knew who I was going to contact. I called when they opened, and found out that he was booked for the next week. I decided to send him a message to see if there was a company he would recommend to me. He actually responded immediately and said that he'd be able to squeeze me in! You have no idea how grateful I was to hear that. He gave me two time options, and called me when he was on the way. I had no idea how much water had made its way into my flooring, so I was preparing myself for the worst. Turns out, it didn't end up being a catastrophe! Matthew used a thermal camera, and a moisture meter to inspect for moisture on the floor/subfloor and flex ducting. Once again, he was thorough at his job, and in his communication. It's difficult finding people that take pride in their work, are trustworthy, and do a great job. I've had quite a few companies do various types of jobs for me, and there are only two who I'd recommend. Mathew with Puget Sound Water Rescue is one of them!

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

Our technician Garrett was great. The first scheduled appointment ​was missed due to another job,…read morebut it was rescheduled for soon after, and Garrett did an excellent job. He was efficient, resourceful, inventive with solutions, and successful in his work. Couldn't be happier with the result. Big time recommend. ​​

A leaking kitchen faucet prompted my call to them. What impressed me the most was that they manned…read moretheir phones on the weekend and were able to schedule me within two days of my call. Mick came on time, was professional and efficient. A follow up was needed and scheduling, again, was easy. Crimson, the second plumber, was also prompt and efficient. They are now in my phone contacts for any future plumbing needs!

Scott was very responsive to a request for a quote, was out to our property within 2 days of…read morecontact, and arrived when he said he would. He was knowledgeable and professional.

Scott and his team did a very impressive job. They demo'd, patched dry wall, laid mud and textured…read moreall in a day. We can't even tell that there used to be a wall that existed in our kitchen! Not to mention, Scott was a great communicator and did the job at a very reasonable price. He also went out of his way and came back on very short notice to help us patch a can light hole. Very happy with their work and looking forward to our next project working with them. Thanks Scott!

When our upstairs bathtub plumbing failed, it took our entire bathroom and most of our downstairs…read morekitchen ceiling with it. Having been through insurance-related water damage before, I knew I needed a construction company I could truly trust. Boulder Peak was the sixth company I interviewed--and the last. The moment Moses explained that they work directly with insurance companies, I was sold. He came prepared with an incredibly detailed estimate using the same software insurance adjusters use and fought hard on our behalf, from securing two coats of paint when insurance wanted to cover only one, to submitting change orders to bring our electrical up to code. Moses and Helaina were also fantastic design partners. They guided us through every decision, created multiple 3D renderings, and were endlessly patient when we changed our minds (more than once!). They even designed custom shower glass to accommodate our upgraded bench. The crew's workmanship was pristine--and that's saying a lot because I'm very particular. Today, we couldn't be happier with our new bathroom. I would 100% recommend Boulder Peak to anyone needing construction work, insurance-related or otherwise.

We hired this company after finding them on Yelp to address a drainage issue that had caused our…read moregarage door beam to rot and sag. They took the time to investigate the problem thoroughly. Moses, the owner, brought in a certified structural engineer and identified that the garage hadn't been built to code, which contributed to the damage. They explained the scope of work clearly, including the need to rebuild the front of the garage and the deck above it to resolve both the structural and waterproofing issues. While their estimate wasn't the lowest, they were transparent about pricing and focused on doing the job properly rather than just a quick patch. Mauro, who led the on-site work, was methodical and took real pride in his craftsmanship. The crew stayed focused on our project instead of jumping between jobs, and they communicated well, always checking in about schedules and making sure things worked on our end. The repaired garage looks brand new. More importantly, it's solid and dry even after several rains. When some old wall stains resurfaced, they promptly returned to confirm there were no leaks, and repainted the area just to keep things perfect. We've already recommended this company to a friend and plan to work with them again next year. Moses, Helaina, Mauro, and the whole team were professional, communicative, and reliable from start to finish.

Rigo and his team treated my home for asbestos this summer. Rigo responded almost instantly to any…read morecalls or emails, and was friendly & communicative. I have asthma and was barely able to go into our laundry room without fear - the peace of mind I now have being in our home is invaluable. 10/10 recommend :)

We had them clean up an attic, and repair a storage closet and chimney siding here at my condo…read morecomplex. They butchered the chimney work, which rotted and leaked within a year and a half, and offered to repair it. They said they were embarassed, and that they're "better than that". Well they weren't. They came back and re-sided the chimney, but didn't bother to follow the maunfacturers instructions. I emailed them three times asking them if they were going to address this, and they haven't even taken the time to reply. As the President of our Board of Directors, I'm tasked with doing my best to protect everyone's investment. One way I'll do that is by never hiring these guys again.

In prep for selling our home, we needed a tight turnaround for an inspection of a spot in our…read morehouse. Artemio came out the day I called, despite being completely booked. He evaluated the spot and accessed our crawl space before providing us with valuable info about how to proceed. I would recommend anyone looking for reliable and prompt service to reach out to Aquamess Restoration for your needs.

Aquamess Restoration was great to work with when I found water damage in a closet on a Sunday…read more Artemio quickly responded to my inquiry with minutes and was out to assess the damage that same afternoon. He was professional, honest, courteous and took the time to explain what work was required. He also connected me to other professionals to repair the damage. Artemio even walked me through my homeowner's insurance claim, which made this whole process so easy. I greatly appreciate the work of Artemio and Aquamess Restoration and highly recommend their services!

Ivan, Jesus and Brandon were amazing from start to finish. We had moisture enter the house due to a…read moreroof leak, and these guys were professional and thorough throughout the entire remediation process. Jesus and Brandon were respectful of the space -- for example, when they had to take down some heavy closet doors and lean them against a wall, they put a cloth between the doors and the wall so as not to scratch the wall. They suggested fixes that in my mind went above and beyond, such as putting a layer of primer on the sheathing to help it resist moisture, should my roof leak again in the future. Hopefully I'll never need them again in the future, but if I do, they'll be the ones I call first.

This was an amazing crew very professional super clean job highly recommend them Cristobal and Luis…read morethank you for taking care of this so fast

Overall, Super Attic Solutions has done an outstanding job from start to finish, and I'm happy to…read moreshare my experience. First, my work started with Tom, a great gentleman who showed up right on time, thoroughly inspected the house, gave me all the details, and walked me through the entire process with patience and clarity. He made sure I understood every step and worked hard to get me the best deal possible. His professionalism set the tone for the entire project. We then had two days of work scheduled. Both project managers, Eric and Greg, were wonderful people. They were attentive, communicative, and did their absolute best to keep everything running smoothly. I really appreciate how well they coordinated the work. The crew overall did a fantastic job -- they worked clean, were respectful of our home and space, and showed up on time every single day. You can tell they take pride in what they do. What truly sets Super Attic Solutions apart is their sense of ownership and level of commitment. They didn't just finish the job and walk away -- they followed up not once, but twice to make sure everything was top notch and that I was fully satisfied. That level of dedication and care is rare to find. You can tell this is a company that genuinely stands behind their work and treats every customer like they matter. For an $8,000 investment, that kind of commitment gives you real peace of mind. I would absolutely recommend Super Attic Solutions and will be using them again in the future. Five stars well deserved.

Reasonable prices and friendly and courteous staff. They were also able to schedule us quickly.read more

I highly recommend Rainbow for any water leakage problems you might have. They are knowledgeable,…read moreprofessional and worked well with our insurance company. I have been particularly impressed by Jason! He helped to figure out problems and insurance. Great guy!

Following a home inspection that turned up microbial growth on the sheathings of our attic, we set…read moreout to clean and treat the affected areas. I put out a request for this project on Yelp, and Rainbow International of Seattle was the first to respond. They came by on May 17 for an in-person visit to assess the situation, and provided two separate quotes (A. Treat the mold on the wood and B. Treat the mold on the wood and pull out all the insulation). We didn't want to have a re-insulation expense on top of the mold cleaning/treatment, so we just went for the surfacing cleaning of the microbial growth. Out of three different quotes, Rainbow International of Seattle's was the lowest, on top of the fact that they were the first to pay us an at-home visit (and provide their quote for the job). The project started on May 26. They put down protective cardboard and clear plastic to protect our entryway, stairs and path to the attic access point. The cleaning took place over a few hours, and then they left some fans running to dry out the wood for 24 hours. The next day, the fans were retrieved and the protective materials were removed. On top of simply doing the work, Rainbow International of Seattle also put together and provided a pdf report with all the 'before', 'in-progress' and 'after' photos showing the work being done.