Heather is great! She understands and does the best cut and color I have ever had. It took me 70…read moreplus years to find a good stylist for my thin hair, Does well with perms too.

I showed a picture to a level 3 stylist and specifically asked for interior 'thinning' and for…read morepoint cut or razored ends. I came out looking nothing like I asked for. Yes, I said something. Will NOT go back. Yes, I know, you cannot always get what is in the picture but the fact that I didn't even remotely get what I asked for and then was TOLD to scan a QR code to provide a tip? No thank you.

I have been a client of Molly's for many years. I love Molly and Tress Salon. I've worked with…read moreStacey, Tawny and Nicole as well and I always love my hair. Everyone is great at Tress. The salon is very relaxed and laid back which I really appreciate.

In February/ March of 2018 my husband book a hair and nail appointment at my favorite salon and…read morestylist. My hair appointment wound up getting rescheduled to June. When I was getting my hair done I requested low lights (black) and highlights (blonde) and the color bleed together and I walked out of the salon grey trying not to cry until I got into my car, because I didn't want to make Stacey (my stylist at the time/ and owner) feel bad. I had to wait a week or two (can't remember) before I could get back in and I was mortified I had to go to work in a professional setting and conducting meeting with doctors with grey hair, and expecting them to take me seriously. I was 32 at the time and couldn't pull off the 60 year old silver fox, nor was I trying to. In June/ July of 2020 once the salons opened I couldn't get an appointment. I understood they were over booked and everyone wanted in but I was willing to wait, but no appointment date was offered, and I had to go somewhere else. Fast forward to this past month I made an appointment nearly 4 weeks in advanced for 1/22/21. I confirmed my appointment via text several times and then got cancelled on the day before (after requesting off from work). I was told only the afternoon clients were getting cancelled on, and I wanted to see if I could move my appointment up to the morning. The morning receptionist said she would see if it's possible and call me back. Hours went by and I never got a call back. When I called I was told the receptionist I spoke with went home for the day. The afternoon receptionist I was speaking with told me an earlier day appointment wouldn't be possible. I was asking for the next available appointment day or how soon I could get in, and she told me that Stacie was booked out over a month in advanced and it was so far out she wouldn't even give me a possible day to reschedule to after I had already waited 4 weeks. I was a customer for over 8-10 years and followed her from her old salon. I told the receptionist I wasn't going to come back, and I get they probably don't care, but I'm the third person that I know who has stopped going after years of being a loyal customer. I wasn't a "Karen," I was flexible, bought the recommended products, never complained, even offered to pay when she corrected my hair color, and always tipped well. After being treated poorly for the third time I left a poor review similar to this one on their Facebook page, so maybe the owner could rectify or address or even become aware of the situation. I was giving them the benefit of the doubt (maybe the owner didn't know the receptionist forgot to call me back). But to my surprise the owner publicly lied and told me that they did call me back. When I told her all I got was a cancellation text message and I called back twice all she had to say was that their customers where their top priority for their successful business and they did call me back ASAP. When I told her that her staff isn't being honest if they told her that she said she was sorry I'm unhappy. I asked her that I was just sharing my experiences and what if this had happened to a bride the day before her wedding? Instead of apologizing, or taking any accountability, or admitting this could have been handled better she said; thank you for the feedback, and have a great day. The owner might as well have publicly told me to go eff myself . (This was the cliff notes version) This is the most unprofessional place I have ever encountered. You're better off saving your time and money and walking into fantastic sams or great clips and will probably revive better treatment. If you don't mind waiting 4 weeks and possibly getting cancelled on by text or possibly not being to reschedule with no sincere apology for some blonde bleach highlights then go ahead and schedule an appointment by all means because apparently Stacie is a one trick pony and that's all she knows how to do. Overall I'm disappointed with the service and lack of concern of loyal customers.

Daniela does a great job on my highlights & color. It is a very lively salon and everyone is nice…read more Lots of clients with long hair and highlights.

As a man with straight hair it's hard to get a good haircut but Daniela did a great job. She mad…read moresure I liked what was being done and frequently stoped to make sure I liked it. She cut my hair very evenly and that's something I've had a hard time getting done by a normal barber. I like my haircut and I'd definitely go back again!

I was a new client and had the worst experience at this salon. Isabel did a color and highlight on…read moremy hair. I asked for it to be natural looking and to cover up the gray hair around my face. It instead turned out a bright yellow/orange that worsened to a horrifying color once I washed it at home once. The gray hair around my face was somehow missed and so I then had yellow, orange, and gray hair. I told the stylist during my session that I was not happy with the color and she advised that it was my hair's fault, it had taken in the color more quickly than she thought it would. I called on a Monday as I wanted a refund and was told the owner would call me back on Tuesday. They didn't call back until Thursday and advised that they stand behind their work and would fix it, but would not refund me. After my hair turning orange and no sense of urgency in a call back, there's no way I was going to go back. I had to pay to get a more professional salon to fix it. Do NOT go to this salon! I have lived in several areas of Michigan and been a new client to many hair salons and never experienced anything like this, both in regards to terrible hair stylists who don't understand color techniques nor professional in sense of urgency to rectify the situation.

Went this week for a cut and highlites. Christine did a excellent job on my hair. Will be back…read moreagain.

They did a messy job at the style I showed them. I usually never go to a salon to do hairstyles…read more The issue was the neatness. I never side part my hair anymore and the inspo pic it's a middle part, and they ended up doing a side part and it just looked like I did it at home with a curler. $75 gone for nothing but oh well

I had initially written an ESSAY but yelp has a character limit, so I posted my review in…read morescreenshots. Read the screenshots I posted if you value your time, appearance and money. Quick summary: they turned my hair barf yellow, rust orange and gave me a straight up brown ring on the crown of my head. Then they essentially told me to GFY. I look like a clown. This place is the worst salon that I have ever had the displeasure of going to.

I was fortunate enough to not only be able to get my son in on short notice for a hair cut with…read moreBrandon, but also get my eyebrows waxed ( sorry I forgot the lady's name). My eyebrows were done wonderfully and the lady doing them was super nice. I definitely plan on returning to her. My son's hair is kind of special to him, and he had a less than great haircut last time at a Barber shop elsewhere, so we were a bit nervous and looking for someone good. Brandon was the perfect fit. He did a great job listening to what my son was asking for and making it happen and was incredibly nice and funny too. My son (and I) walked out super happy.

I went to Evo Salon & Spa for a correction to a style I received from another Salon that same day…read more Michelle did an amazing job and styled it exactly like the photo I showed her and it stayed in for the whole evening and the next day. Michelle did not charge me and would not take a tip. That is a classy business!! I would highly recommend Evo Salon & Spa! Bonnie L.

Very nice shop, very clean...atmosphere very friendly and relatable music (that's important to an…read moreolder gal like me). Stacy took her time, explaining everything she did and the cut came out great. Highly recommend this salon.

I recently moved to the area. I called expressing my need for a new stylist. I have short hair and…read morerequested a cut and highlight. Due to a cancelation, I was offered an appointment the same day with "Brent!" I was greeted with kindness and offered a coffee. The service was prompt, with respect and a real desire by my stylist to know me. Brent is an artist showing attention to detail and input from his client. The salon is clean, well managed and friendly. The skill of Brent is evident and took time to create and unfold his artistry. I will return for future cuts and color/highlights. I highly recommend The Cutting Room. High marks deserved!

Jamie is great, she has a very sweet and funny personality. She has taught me several things I did…read morenot know! The studio is a very nice and quaint place. I would recommend this place to everyone!,

It has been challenging trying to find someone that I like doing my hair! Seems I I have been…read moresearching the internet reading reviews and found Phoenix Hair Studio! The reviews were awesome so I gave them a call! Jennifer Key is the stylist that took my call. She was very professional and worked around her schedule to get me in the next day! I brought in a pic of what I was looking for and she did it! Normally, I would show a style and come out looking nothing like it. Finally! I give Phoenix Hair Salon and Jennifer Key a 5 Star Rating! Also, the salon is very comfortable and beautifully decorated! They also offered me a glass of wine!