Such a great experience here! I got a pedicure and it was luxurious! Clean and comfortable, great…read morecustomer service and conversation! Complimentary drinks. I highly recommend!

I have been here twice now. ABSOLUTELY would recommend Steve is friendly funny and talented with…read morethe nails!! Jason was sweet and did an awesome job on my feet. I give this review because I am super super picky about my nails and I'm so pleased with how they look!!!

I had a very unfortunate interaction with the owner. I had a less than satisfactory experience with…read moreone of the massage therapists, it was a very strange massage and was unlike anything I had previously experienced there. First the essential oils placed under my face gave me quite a migraine. I have a herniated disc in my neck which I acknowledge that sometimes that could be an issue but for me this has never been a problem during massages. For some reason she placed several, and I mean several, hot towels on my neck which was immediately pretty painful as this was heavy to be placed with heat on a herniated disc, no matter how healed. Then she quite literally covered me in lotion, like a ridiculous amount where I couldn't even get dressed, barely touched me and ran out of the room, almost before I could even ask her for a towel (I was literally drenched in lotion) and before the session was supposed to be over. So I was left in more pain plus a migraine with a shortened session and covered in lotion, and I did notice that she didn't greet me afterwards to offer me water and make sure I'm doing good like they usually do here. This was all very strange and bizarre, but I assumed maybe this had to do with inexperience and wanted to leave feedback as to why this wasn't the best experience, especially since this is a luxury service that wasn't cheap. The owner called me the next day, and she was genuinely one of the most hostile and unpleasant people I had ever talked to. I am not a confrontational person, and I do think I was being reasonable in leaving feedback. She called me and told me that there is absolutely no way that any of this happened, and that she "welcomes me to not return". I told her that this was unfortunate to hear because I had such positive experiences in the past there, to which she told me I didn't go there enough times to have that much of an opinion. She kept telling me that I am more than welcome to not return, and at this point I wasn't going to but I just wanted her to tell me directly that she was banning me from returning for having a negative experience. She was avoiding saying explicitly that I could not return, but she kept insisting I was welcome to go elsewhere. I told her I would probably leave a review of the situation, to which she said "well that's not very nice of you". I told her it's not very nice to ban me for expressing concerns with my session. She hung up the phone abruptly, and the next day another staff member called and offered to reschedule me with someone else. I politely declined. I also want to mention that the ramp to get in the door is extremely inaccessible, I am a wheelchair user and it's borderline hazardous the way it is oriented. If I am to open the door, I have to be on the ramp which is difficult, or the door will push me down the stairs. If you use a mobility aid or have chronic pain I would not recommend, not because of the staff but 100% because of the owner.

I was asked to arrive 15 minutes early to fill out paperwork. I got there and the paperwork took me…read more1 minute. It should be electronic (not paper) so I can fill it out ahead of time. I had a 1-hour deep tissue massage with Megan W. When she brought me back to the room, she reiterated what I had written down on the intake form. My goal was to get the knots out from my shoulders, back, and calves. After about 10-15 minutes, Megan asked me about the pressure. I said she could go firmer but I didn't notice a difference. I was hoping she'd get the knots out but the massage was relaxing. Shes also very professional. Before my appointment, I received 1 phone reminder and 3 text messages (before I typed STOP because I didn't need another reminder).

The workers were great! They helped us figure out our scent mixture just right and walked us…read morethrough the rest of our candle making adventure! Can't wait to go back!

We had a group of 13 to celebrate 2 birthdays. We paid to use the Candle Mini Bar and brought…read moreappetizers and drinks. It was so much fun to sit at the mini bar and munch on appetizers while making our candles. The staff was awesome and helped each of us through each step, which was lots of work for such a large group! They took the time to help us mix and choose our scents and the candles smell awesome! The only problem occurred after we got our candles home and started to burn them. We paid extra to get the Fire Glass/Crystal candles. When we finished they were gorgeous! But once got home and we lit our candles, the Fire Glass started sinking into the wax. After blowing out the candle and it cooled, you could no longer see the Fire Glass! The only way to see it is to light it again, but it no longer sparkles like it did when we first made the candle. This is such a disappointment! We all wish that they had let us know this would happen, before we all paid the extra $$ for the Fire Glass!

First time here and loved it! Very beautiful and spacious location. They do many amazing…read moretreatments. Ardis was so knowledgeable and did an excellent assessment with recommendations for future treatments. Really knows what she is doing and her skin was amazing!! Sophie, the aesthetician was as nice and kind as she could be. I will be returning!!

I have gone to Ardis for years. Every time I leave, I feel so refreshed. Ardis is truly a master of…read moreher craft. The spa is so clean and aesthetically pleasing. You instantly feel a level of luxury the moment you walk in. The entire staff is so timely and attentive. I will not let any other spa or person besides Ardis touch me when it comes to my face. She is a godsend! She is always going to conferences and learning the latest techniques. She is the one to go to!

Had a 120 minute massage and added on a scalp massage and facial. Very very in depth & amazing…read moremassage. I haven't had one in awhile & it was definitely the right place to go. My masseuse had soft hands and was a gentle person during the appt.

First time trying this place and I was so pleased with my experience (especially considering how…read morereasonably priced it is). I was with Shawntez who did such a fantastic and relaxing job, very respectful and friendly too which made the experience so great for me! Definitely recommend Shawntez and this place!

Gave it one star because you had to in order to leave a review very very disappointed. Was there…read morefor four hours was supposed to get a color change was quoted a price was overcharged $85. I called the next day to question about the charge. More or less was told too bad I would not recommend this place to anybody my color is absolutely horrible! My first choice was Tantrum and I should have stuck with that now I'll have to go and pay extra to have a color correction BEWARE AND STAY AWAY!

I will first say the cut and color turned out good, I booked an appointment for full color and cut…read morefor $165. I was charged $250 because I went blonde they charged a platinum card, which they did not tell me about the price, $85 higher. I called and they said sorry I will let stylist know you are upset and to make sure she tells clients about price, I will not be returning.