**** Update ****…read more Immediately after my earlier post below, I was contacted by Local Cleaners who acknowledged my grievance, and agreed to better compensate me in return for the poor service we had received. I am grateful for their acknowledgement as this makes me feel my valued as a customer, my voice was heard, and I admit I was impressed by their sensitivity to the whole matter and the professional manner in which they subsequently handled the case. ********************** The Fantastic Cleaners team of three did a poor job of the "end of tenancy" cleaning of our 3 bedroom property we contracted them for in early Sept. Actually, we engaged "Local Cleaners London" but it was the FC crew who showed up, and now there is no posting of LCL on Yelp anymore! Anyway, the job they did was so poor - it was done in approx 3 hours on a Sunday. We pointed out a few things obviously so amiss when we inspected our property immediately upon completion - e.g. Sofa had cobwebs on the side, lampshade in toilet had not even been wiped down, carpet hardly cleaned, bathroom blinds not even wiped etc. Actually we were embarassed to be pointing so many things out to them...was this a "deep clean"? Upon complaining (with loads of photographic evidence) and discussing the matter with LCL customer service, the best we were told that could be done was a "re-clean" of specifics (not very useful since new tenants had already moved in by then and had already undertaken rework on their own!) or a raincheck for a carpet clean of just 1 of the bedrooms. I felt they should have refunded the fees but no option to do so. Made us realize this is a time-sensitive service and absolutely useless without any serious quality assurance. Frankly, if this is what should be expected from a "deep cleaning", next time I would rather have 3 hourly maids come in and do a 3 hour job - under 100£ instead of the £250 we spent!

Stay away. No customer services. They withdrew an extra payment on may bank account; the chat…read moreoperators (an AI agent) tells me that an agent will call me, but nobody ever calls; I tried to call but nobody ever answers the phone.

What a change to find a company in London and they even cover all the UK that is up to date with…read moreHealth and Safety requirements and the modern times! They look after my national contract. A very professional company which is clean, and website is easy to navigate coupled with modern techniques. It really was a highlight of my career to find this gem of a company. I am a bit reluctant to let others use them, but know that by sharing my positive experience we can all benefit. You will find that they don't advertise as much as others, this is because their reputation far exceeds itself. Once you use Clean Society you won't need to use anyone else as they do all Cleaning services and Nationwide too. I have also found out that Clean Society are one of the main contractors in London that do the services they advertise and are often asked by others to quote on their behalf. Please bare this in mind if asking for other quotes, as I found out, but thankfully have been using Clean society for a very long time. I won't be going anywhere else again, even I move to another company I will be taking Clean Society with me. I hope your success continues which is well and truly deserved guys.

From the owner: See our Services we offerread more

I would highly recommend this company every time for any carpet and upholstery cleaning. I'm so…read moreglad to have found them. The last time I used them, I called in the morning and had an appointment booked for the same afternoon. The gentleman that came round was punctual, efficient and did a marvelous job. A really friendly chap too. The work was done fast and thoroughly, and is an incredibly affordable service. Thank you Cleaners Carpet Cleaning!

Carrying out the annual house clean is something that I dread to do and so I recently decided to…read moreget someone in to do the work for me. I definitely made the correct decision booking the services of Cleaners Carpet Cleaning as they gave my house an all-round thorough clean. They cleaned absolutely everything including the floor, sofa, and all those hard to reach areas. I'm definitely pleased with the results and will most certainly be giving them a call in the future.

Yana is great! She is trustworthy and does an excellent cleaning job. She has very reasonable rates…read moreand her times are flexible. Highly recommended. She covers Central and East London. Her services: House & Home General Domestic Cleaning Commercial/Office& Business Cleaning Communal Areas Cleaning (such as corridors,staircases,lifts and etc.) Spring Cleaning Pre -Tenancy Cleaning Ironing

From the owner: We specialize in Domestic Cleaning and Commercial Cleaning Services…read more Domestic Cleaning Regular Domestic Cleaning,Spring Cleaning, One Off Cleaning,Pre-Tenancy Cleaning ,Moving Homes Cleaning,After Party Events Cleaning,After Builders Cleaning,Ironing Commercial Cleaning Office and Business Cleaning,Communal Areas Cleaning

Brilliant Service !…read more I am a property manager and have used Luna Cleaning Solutions for numerous commercial jobs ranging from carpet cleaning to deep cleans on large offices. In Fact I now have them on regular jobs, so we have set up a yearly contract, it works so well. They have always been very accommodating and the standard of their work is unquestionable. There have been some awkward situations at times, but the team has worked with me in order to get the job done. I have been and am very grateful for their consistent professionalism and the standard they uphold. Good Job Guys!

From the owner: Professional cleaners in Thurrock, Grays and surrounding areas of Essex.read more

I am very impressed with this company and their cleaners. I booked them for an end of tenancy…read moreclean. I was moving out of my flat and it had to be cleaned by professionals in order for me to get my deposit back. I didn't know who to call because they are so many of them online so I contacted my mum. She recommended this company because she's been using them for nearly 10 years now and she is very happy with them. I called them straight away and the booking process went smoothly. They provided me with all the needed information. What really surprised me was the price, for a one bedroom flat they charged me £120. The team arrived on time and the cleaning went very smoothly. They took 3 hours to clean the whole place including the carpet, too. They handled their work in a very professional manner. The place was spotless. There were no hidden charges. The landlord was very pleased with with the end result and I got my deposit back. I will definitely recommend this company to everyone.

I purchased a Groupon for a housecleaning service with FastKlean. It was £29 instead of £99 for 2…read morehours of cleaning by two people, or 4 hours of cleaning by one person. For the price I paid, I'm not hugely dissatified, but this was not a top notch service. The company was terribly disorganized throughout the process of booking the cleaning. They kept calling, texting and emailing both my husband and me to make the booking. After my husband had made the booking, they kept texting me saying we hadn't. The day before our cleaning, they called to change the time of the cleaning. When my husband called back, they changed it back to the original time. I found this really frustrating and unprofessional. Our cleaner arrived almost 20 minutes late, and although we were booked for 8am-10am (thus, I assumed we'd have 2 cleaners), only one man showed up. If I had made any appointments for later in the morning, I would have had to cancel or miss them as I needed to be in the house to "sign off" on the cleaning at the end. Our cleaner ultimately did about 3.5 hours of work, rather than 4, but to be fair, he had completed the service in that time. The quality of the cleaning is fine, but it's not exceptional. For instance, I had to specifically ask him to clean the top of the stove, which had been overlooked when he initially cleaned the kitchen. I would definitely not pay £100 for this service nor would I recommend them to friends. While I accept that FastKlean may have been somewhat overwhelmed by the number of people who booked this service through Groupon, I ultimately think they should have been prepared for that before they offered the deal.

We used this company for end of tenancy clean the team showed up on time and is friendly did a…read moreexcellent service and very professional job and good rates I would recommend them.

Arrived early and spent the whole day tirelessly bringing my home back into order. Now I feel like…read moreI can breath again!

Cleaners arrived in time and finished good cleaning of all details of my house.read more

From the owner: Reliable, friendly and professional house cleaning service in London - more than 10 years…read moreexperience in: Regular scheduled home / office cleaning, One-off deep or seasonal cleaning, Carpet cleaning, Upholstery cleaning, End of tenancy cleaning, After builders property cleaning, Kitchen, Oven, Bathroom cleaning.

I was told about Cleaner Cleaner by a friend and used them for an end of tenancy clean and carpet…read morecleaning. I got a quote on the phone. Was phoned on the day to double check timings and again 5 mins before the team arrived to tell me they were on their way. Fantastic customer service! The Cleaner Cleaner team were a crack squad, friendly, helpful and amazing at their jobs (starting and finishing exactly to quote). That night I got a call to check that everything had gone well and I was delighted with all that they had done. I would highly recommend Cleaner, cleaner.

This is the second time I use Cleaner Cleaner, found the service to be excellent value for money,…read morethe cleaners are very friendly and thorough, the staff is highly professional and prompt in answering enquiries and catering the services they offer to the client's individual needs. A very happy customer, highly recommended service!

I tired this cleaning service for few months and was very pleased with the lady (Marie) who helped…read moreme with the weekly clean. For me several things were crucial when it comes to flat cleaning: I need someone who is reliable, knows how to do the job, experienced, and will be committed to doing the job weekly. I can not stand that every week you will be sent a new person and you have to show them around and tell them how you like things to be done. I found dealing with dust to shine very easy and prices were just similar to any other cleaning services in central London. They will charge you per the hour and you won't be hearing something like "you have to pay extra for cleaning the inside of the microwave" or " we don't clean windows"! Which some offices do say before sending any help.

Summary: 1. Dust To Shine is an agency that has no quality…read morecheck of who their subcontractors are. 2. Subcontractors are disinterested in delivering a quality service. - Maybe because of the £179 charged for the professional clean, the crew only gets £79. 3. Subcontractors have no responsibility to the customer. 4. Subcontractors steal. The stole my vacuum cleaner. 5. Dust To Shine (www.cleaningdusttoshine.co.uk) is not interested to take responsibility of their subcontractors. 6. It has been more than 1 week since the incident. They haven't bothered to call. - Which leads us to believe they are not able to track their subcontractors And that has led us to report this to the police. Police would probably have better things to do, but this to us seemed like the last option we had. Go here for more details: https://www.facebook.com/DustToShineReviewedLondon