Was excited for my first appointment to have my brows laminated. Due to traffic, I arrived at 4:01…read morefor my 4 o'clock appointment, but then had to text them (they don't answer their phone apparently) that I'd been waiting over 30 minutes. Someone came out and apologized, saying that they "lost track of time and had been working on each other." I wasn't surprised since the two of us in the lobby could hear them giggling down the hall. Anyway, I said no thank you, and she offered to refund my booking fee. I still haven't seen it, but I'm hopeful I'll actually get it. The other lady in the waiting area with me said it's pretty common and she was very unhappy, as well. Who does business like this? Gie

This was my first visit to BrowGenius and it did not disappoint! Rachel was great! I am a little…read moreclaustrophobic and she was patient and explained the experience. I went in for my first Brow Lift and tint and also a brow wax. Rachel's communication was great via text and appointment was on time. He suite is super comfortable with cooling fan and blanket it you need it, along with some relaxing music. My Lash Tint was a process and my lashes were not cooperating and neither were my tear ducts. I have stick straight lashes and the lift did not take very well. I loved that she acknowledged that first! She immediately suggested that I come in again in a few days and she would repeat the process for free. My brows-that haven't been done in years-looked great! I went in today for second process and she adjusted her routine -took some tape off-and did things a little differently to accommodate my needs and it worked! Highly recommend!

I can't say enough wonderful things about Pickture Perfect Medspa! I came in for a chemical peel,…read moremassage, and Reiki session, and left feeling like a completely new person -- glowing on the outside and calm on the inside. The staff were warm, welcoming, and genuinely caring from start to finish. The chemical peel left my skin smooth, bright, and refreshed without any irritation. The massage melted away tension I didn't even realize I was holding, and the Reiki was such a beautiful, peaceful experience -- I felt balanced and centered afterward. The atmosphere is serene and spotless, and every detail feels intentional. You can tell they truly care about your well-being, not just the treatments. I highly recommend Pickture Perfect Medspa to anyone looking for real results with a touch of soul. I'll absolutely be back -- it's my new go-to spot for self-care and rejuvenation!

Misty, the owner, is an absolutely beautiful soul. I've done a couple services in permanent makeup…read moreand plan to do quite a few more skin treatments and lashes. Everyone there has been very friendly, helpful, and made each visit fun and relaxing. They have all kinds of services so whatever you need to feel and look beautiful, they can help!

I easily made my appointment online and received confirmation reminder leading up to it, which I…read morereally appreciated. When I arrived, I only had a few moments to wait in the comfortable waiting area until Khiana came to get me. I love her suite--it's bright, well lit, and very clean. As always, she did an amazing job on my brows, and the service didn't take long at all. She's thorough but straight to the point, which I value. I always leave her chair feeling great and already looking forward to my next appointment!

The only person who will touch my eyebrows!!! The environment is welcoming and clean!!! Khiana is…read moreso professional and an expert in all things brows! She had a wide range of waxing and tweezing services!

I loved this place. I'm glad I found it. It is immaculate…read more The girl was super nice and very professional

My daughter & I will always go to Glam for our brows and lashes! They're the BEST!…read more Recommend their service and vibe to anyone looking for a good quality industry.

Zakaara was attentive, patient and very warm. She made me want to come back with her knowledge and…read moreprofessionalism. The location was clean and quiet and Zakaara is definitely the reason why I'm going.

My experience at this location was amazing. It had been several years since I had a Brazilian and…read moredecided to get one last minute before going on a vacation. Ciara did an excellent job and everything feels amazing down there. She made the entire experience as comfortable as it could be. I was still on the table engaged in conversation and she goes oh....we are finished. I am glad I found this location and I'm looking here first for any similar services that they offer!

Let me start with saying I am a former lash artist. So I know how to build lashes. I went in with…read morehealthy lashes. However I didn't want to wear make up during the summer and my traveling. I decided to get Lashes and I was referred here from Colleyville Moms. My first full set hurt my eyes to blink into sleep. The lashes were glued to my skin and not onto my actual lash like it should be. I went one more time to see if the experience would be different. However, it was exactly the same but this time my lashes were clumped and they hurt so bad I went and tried to separate him, and as they separated, they came off in clumps, and you know how your lashes look when you don't have proper lashing lashes should be done as fans and not on top of each other. My lashes are ruined because of this and I am having to put lash serum back on. I think they need more training on how to place the Lashes they should not be touching the skin at all.

Had a junior (can't recall the verbiage used here) and they did not deliver even close to what I…read morerequested and showed a picture of. Came home and took out so many just to look "normal"!

I went to the location in Bentonville AR and I loved it ! Vibe was good and the quality of the skin…read morecare services A + price point is another A+

Let me start out by saying I've had many lash lifts and tints. I decided to give this place a try…read moreand will NEVER be going back. I went to get my eyelashes tinted and lifted here last night and it is quite literally the worst they have ever looked. I kinda got the vibe the girl doing it was new. She was super nice but obviously lacked training. My lashes are way over curled and now my lashes look shorter & worse than they did originally. Would NOT recommend this place for lashes, they do not know what they're doing. I'm now stuck with them like this for at least 4 weeks.

Bad color experience. My mother went in to get her roots done and left with almost solid black hair…read moreand a chopped haircut. They took her from a level 6/7 to a 4. Looks horrible. She was nice about it and went home and cried. I'm sitting in a different salon with her right now getting a full color correction. Never again.

I've been getting my eyebrows done here for years. I was one of their first customers, and I've…read morealways left happy with my results. This all changed yesterday. I went in to get my eyebrows done and they've completely botched them. The girl that did my eyebrows was not someone that I've met before (probably new) and I didn't get her name. She seemed very pleasant, and I don't find pleasure in writing this review. I've always waxed my eyebrows. They're incredibly thick and if I were to sit in a chair for a threading session, I'd be there for a long and painful time. So I go in and request a wax, sit down in the chair and we get started. When I tell you this girl had no idea what she was doing, I truly mean it. She put scalding hot wax on my eyebrows lid and then let it set for nearly 15 seconds before applying the paper to get rid of the hair. And when it came time for her to rip the paper off, she did just that. Along with my skin. I have burns and skin is missing on my eyelids. She proceeded to RUB my eye lid with force for quite awhile because the wax had adhered itself to my skin, so now it not only hurts like a SOB, it's swollen. Now all of this I can kind of forgive, but then two other salon stylists get involved and attempt to gaslight me into saying it's MY FAULT for the damage to my skin as I have sensitive skin. Again, I've been going to this salon since it opened. I'd say since 2018 at LEAST and this has never once happened to me. My sensitive skin is not at fault for someone not knowing what they're doing. On top of all of this, one eyebrow is MUCH smaller than the other and they were hardly cut back. Typically this is something that happens before you start yanking hair off. So now I have busy, but thin eyebrows. No $27 gift certificate will ever bring me back here again.