I highly recommend this eyebrow threading studio! Sunita did an amazing job on my powder brows. She…read morediscussed the whole process with me from start to finish and I'm very pleased with my results! The salon studio is also very cute and clean!

Overall Sunitha is still the best when it comes to threading eyebrows. But due to the blatant…read moredisrespect for people's time, she has lost a client. This has happened many times before but this was the straw that broke the camel's back. I had a 1:15 pm appointment on a Friday. I arrived at 1:12 pm (I have never ever been late for an appt with her, EVER, and I've been a client for 3 years). They said she went to grab a bite to eat and she'd be back in a few minutes. Okay no problem. At 1:30 pm I told them to cancel my appointment and I left. If you know you have a 1:15 pm appointment, why are you not back in time? There have been MANY times that my appointment was delayed, this is not a doctors office this is a beauty salon. And my time is more valuable than that so unfortunately I'm done here.

This is definitely my favorite place to come, the facials are amazing I come every month for them…read more Ashrafs super nice, friendly, and knows her stuff I've never had better skin. If I could give this place 10 stars I would.

Excellent service! I've been going here for about a year and they have been nothing but friendly…read morewith comparable prices and they always do an amazing job. Highly recommend!!

Zakaara was attentive, patient and very warm. She made me want to come back with her knowledge and…read moreprofessionalism. The location was clean and quiet and Zakaara is definitely the reason why I'm going.

I'm so happy I switched back to sugaring, waxing didn't cut it for me. They were punctual, and the…read morereceptionist was was a gem. Sira: She was knowledgeable and a great conversationalist, you were so engaged, you didn't pay much attention to the pain (very little). The room was very clean, and in order. The negative: Target and Bath&Body, are right around the corner. I sometimes, can't resist the goodness of both. If you're looking to switch over to sugaring, I'd love to suggest this establishment!

I came in for a new set of lashes installed over a month ago…read more Very nice and clean facility with friendly and professional staff. I received a $100 discount as a new customer but was quoted $150.00 (with the discount applied already) for a hybrid set... I thought it was a bit overpriced ($250 regular price for hybrid). I gave them a shot anyway. Sadly my lashes started to fall off within 2-3 days so they only looked full for about 1 week. I'll be looking around for a new location to try.

so my regular lash tech canceled on me days before i needed my lashes done for a wedding...i was…read moreupset and thinking no one could take her place-enter kelsie at lash it up! i went this morning and my mind is changed! i usually get classic lashes @ 15-16, but 14 was the max she had. i decided to upgrade to a volume set to make up for it and i'm so glad i did! my lashes look so amazing! i immediately booked my fill and i'll be switching to this salon from now on! fell asleep on the table and everything...zzzzz! thanks, ladies!

I had a very disappointing experience during my recent appointment. The technician arrived 11…read moreminutes late and, to my memory, never introduced herself by name. When I politely asked how much longer it would be, her response was snippy and unprofessional. She even asked, "Why? Do you have somewhere else you need to be?" I explained that I had another appointment and would need to call and push it back. Her only response was an annoyed sigh. I had to decline an originally planned part of my service because the new product (an only option) used has something I'm allergic to in it. Throughout the service, she barely spoke to me and only offered to count down halfway through the wax appointment. It was more painful than usual and felt very rushed. Her overall demeanor made me feel like she was annoyed to be there--or at least annoyed to be working with me. To make matters worse, it has been two days since my appointment and I have not received any follow-up survey, which is usually standard. This is not the level of professionalism I expect, and it made the entire visit uncomfortable. I doubt I will return to this establishment and will definitely decline service from this technician.

Surita did a wonderful job. She was quick and gentle. This was my first time back in months. I…read morehas to stop due to chemotherapy, but I have stopped my chemotherapy.

This was my first visit to BrowGenius and it did not disappoint! Rachel was great! I am a little…read moreclaustrophobic and she was patient and explained the experience. I went in for my first Brow Lift and tint and also a brow wax. Rachel's communication was great via text and appointment was on time. He suite is super comfortable with cooling fan and blanket it you need it, along with some relaxing music. My Lash Tint was a process and my lashes were not cooperating and neither were my tear ducts. I have stick straight lashes and the lift did not take very well. I loved that she acknowledged that first! She immediately suggested that I come in again in a few days and she would repeat the process for free. My brows-that haven't been done in years-looked great! I went in today for second process and she adjusted her routine -took some tape off-and did things a little differently to accommodate my needs and it worked! Highly recommend!

Was excited for my first appointment to have my brows laminated. Due to traffic, I arrived at 4:01…read morefor my 4 o'clock appointment, but then had to text them (they don't answer their phone apparently) that I'd been waiting over 30 minutes. Someone came out and apologized, saying that they "lost track of time and had been working on each other." I wasn't surprised since the two of us in the lobby could hear them giggling down the hall. Anyway, I said no thank you, and she offered to refund my booking fee. I still haven't seen it, but I'm hopeful I'll actually get it. The other lady in the waiting area with me said it's pretty common and she was very unhappy, as well. Who does business like this? Gie

Always fast and sweet service! They do a great job matching…read moreyour needs and they pay attention to every delicate hair!

Good customer service! The ladies were very nice and helpful. I would definitely recommend this…read moreplace especially for the lash lift.

Minez was sweet, friendly, quick, and did a great job on my eyebrows!…read more Comfortable space with great seating. Even a coffee machine if there's a long wait. I recommend!

The business hours listed say 11 AM to 6 PM on Sunday. We drove here at 11a only to find a paper…read moresign that says they now open at 12:30 on Sunday. It's now 12:45 and still no one is answering the door or the phone. This is extremely unprofessional and feels disrespectful as a customer. You say you're open at a certain time, you aren't. Then your sign says a different time and you still aren't open at THAT time? Won't be coming back.

Let me start with saying I am a former lash artist. So I know how to build lashes. I went in with…read morehealthy lashes. However I didn't want to wear make up during the summer and my traveling. I decided to get Lashes and I was referred here from Colleyville Moms. My first full set hurt my eyes to blink into sleep. The lashes were glued to my skin and not onto my actual lash like it should be. I went one more time to see if the experience would be different. However, it was exactly the same but this time my lashes were clumped and they hurt so bad I went and tried to separate him, and as they separated, they came off in clumps, and you know how your lashes look when you don't have proper lashing lashes should be done as fans and not on top of each other. My lashes are ruined because of this and I am having to put lash serum back on. I think they need more training on how to place the Lashes they should not be touching the skin at all.

Had a junior (can't recall the verbiage used here) and they did not deliver even close to what I…read morerequested and showed a picture of. Came home and took out so many just to look "normal"!