I live on Vashon Island and absolutely love it, but the biggest challenge I face is getting my…read morewheelchair van serviced quickly. If my van isn't running, neither am I. On a whim, I took a chance on Defiance Auto after finding him on Yelp in Ruston -- a young MOBILE MECHANIC. The gods must've been smiling, because he turned out to be polite, efficient, knowledgeable, and even took the time to research my unusual issue. Hands down, he's the best mechanic I've ever worked with. His prices were more than fair, too. This young man makes thirty veteran mechanics look like Goober Pyle from Mayberry. All I can say is, "Goooooolllllleeee!" Give this hardworking guy a try. You will not regret it. He will come to Vashon. his name is Mick Svoboda of Defiance Auto (253) 999-8531 Defianceautoworks.com

Mick is a great guy! Drove out to my home (Not Close). Quoted me for a small amount of work…read more.. Ended up that my truck's electrical fix was not as easy as we thought. This man, stuck to his guns, fixed my, truck and really surprised me that there are still good honest mechanics out there! He came through massively and I will always be using his company! Thanks Mick

We were referred to Skyline by our neighbor. We took our truck there for brakes. The owner, John,…read moregot us in the next day, communicated well with us, took good care of our vehicle. The shop was clean and well organized. We will be using his services again for all of our vehicles. He was friendly and took the time to chat with us was honest and transparent.

Brought my car in for what I thought was a leaky water pump and probable timing belt tensioner…read morenoise. So I agreed to do both. during work it was discovered that the radiator also leaked so I agreed to replacing that as well. When I met with John to pick the car up he simply handed me my keys and said he wasn't going to charge me for any of the work performed due to the shops inability to correct a new starting issue with the vehicle he suggested that it runs fine and starts perfect most the time, so maybe I just drive it. Suggested I could take it to another shop and diagnose what's wrong with it but really it wasn't a big runability issue. So now I'm thinking what the heck did you do to my car, so I took it to GM in Auburn and paid for diagnosis. John expects that I should be happy with the fact I didn't have to pay for any of the work that he performed on the vehicle. In his mind evidently future repairs which are substantial plus the car I had to rent because this was my daily is all on me, not his problem. Now my car sits in the GM backlot waiting for a camshaft that is backordered for a month or two​. What I would explain as a massive lack of integrity from the shop, because this is not how you treat customers. Aaron 2014 Chevy Cruze 1.8L with 86 thousand miles. What they found was an absolute shocker.. John's shop had broken the exhaust camshaft and then repaired it with what looks to be 5-minute epoxy.. 5 MINUTE EPOXY!

Honest communication. The cost and length of service was fair and reasonable in my opinion. In…read moreone instance labor wasn't charged for an install. The issue was totally resolved; the car runs better BUT: my formerly very very stiff clutch is now smooth like butter! I don't know enough about mechanics to know the how/why, but that clutch is great and the car drives as it was meant to! Thank you so much guys and gals.

If you're looking for a shop you can ACTUALLY trust, look no further! I came in feeling skeptical…read moreafter a bad experience with another local shop, but Toni and Brandon immediately made me feel at home. It's rare to find a quality shop open on weekends these days. While I waited in their comfy lobby, I actually enjoyed chatting with the team. It felt more like catching up with friends than sitting in a mechanic's lobby. They are 100% transparent. Brandon only noted a repair I already knew was coming up and never pressured me to spend more. They truly love what they do and care about their clients. Definitely turning into a regular here! (Side note: Enter the parking lot from Washington St to find them easily!)

Great experience doing business with them. They were very friendly and personable and they made me…read morefeel very confident. I really appreciated that they were down to earth and empathetic that I was uncertain and anxious. The person selling the car was very gracious and helpful his name was Miguel. I would definitely come here again!

I REPEAT DO NOT GO HERE!!!! They have poor service and…read morecharge an odd amount for service for nothing done I had the worst service ever and at the end I got my car back not fixed and I still had to pay them for the hours they claim worked on my vehicle I absolutely wish I never went here.

First and foremost it must be said that this business is a Veteran owned operation located right…read morehere in Sumner. During my visit on January 9, 2021 Neil and Jim were both courteous and professional. They happily took on correcting a do-it-yourselfers horrible attempt at installing a stainless steel muffler tip. The work was accomplished quickly and the charge was fair. They have my business for life, Thanks gents!

Needed new brakes. Neil (owner) Test drove car on Saturday AM ( with me along) explanation that…read moreneeded new brakes/ rotors, explained specific problem. Neil called for parts estimate 2 places with me present. Quoted price for job. Got me in on Monday AM. Neil and staff are efficient, and did a great job. Thank you.

I just want to say that I haven't even been to the shop yet and I'm impressed as heck! It's a…read moreSunday and Tana, the shop owner's wife, answered my email within like 30 minutes! She's awesome! My husband and I are in a bad way financially right now, and Tana has already secured my business with reassurance, kindness, and payment plan options for whatever we might need done. I think we can actually handle this! I am breathing much easier, and my shoulders are dropping. I didn't know that regulating one's nervous system could be done by an auto shop! O_O We reached out to RCR because of these positive reviews. They really help - write reviews, people! We are looking for a mechanic we can truly get behind and be loyal to. We also want to be able to wholeheartedly recommend to friends, family, and clients (I'm a mental health counselor and my clients are almost all struggling, too!). It is SUCH a thing, the treasure of finding an upstanding and authentic mechanic (and wife)! I feel that what they quoted me for their standard initial visit is not only fair but also extremely competitive. We'll see what else is in store. Stay tuned!

A MILLION OUT OF TEN, DO RECOMMEND!…read more We've been having some car issues for a few months, and unfortunately, we've been screwed over at other local shops that have a) lied to us about actual issues to try and get us to pay more, b) have had insane prices. Normally I take to Yelp for everything (duh), but I decided to post in a local Facebook mom's group about our recent issues in search of a mechanic that is tried, true, and reliable. River City Repair was suggested by another local mom, and from there it was less than a WEEK that we had our car up and running with no shady business done. Mark, the owner, actually owns two tow trucks and was able to come tow my vehicle for an incredibly affordable price to the shop. Not only that, but they called me their next business day before 9am with a diagnosis and price. From approving the fixes to the car being ready (and there was a laundry list) it took 48 hours.... 48 HOURS! They worked incredibly fast for the work that needed to be done. And for 8 total things that needed to be fixed (a couple that were major and made it so we couldn't drive the car), we were out the door for parts and labor for less than $2,500. My husband was dumbfounded at their honesty and affordability after a year of dealing with car issues/shady businesses between the two of us. We were ready to throw in the towel and scrap the car and just buy something new even though we reallllly didn't want to, so I am SO glad I posted on that page and was introduced to River City Repair. I met Mark's wife, Tana, over Facebook and she was the one who put all of the gears into motion to get us scheduled to even offering a one-time free diagnostic to help out a local fellow mom. Mark personally drove the truck to pick our car up and he was such a kind, personable guy - even down to showing our two year old truck-obsessed son a few things on the tow truck (and totally making his day). Mark made a comment about his clients becoming like family, and I can TOTALLY see why. They're such great, honest people and this is the epitome of a small local business being a pillar in their community. Hands down we have found our go-to shop. Thank you to the entire River City Repair team for all of their kindness and hard work!

"It's all good" And if really was. Amazing service. Tried…read moreevery which way to help me. Beyond relieved as my Jeep broke down out of state and I had a one day turn around to get back home, and sure enough.. back up and running and couldn't be happier. Top recommendation for the area! (And super courteous in offering me his front seat to keep out of the cold/rain!)

BEWARE!!!!!! Horrible customer service. this guy charged…read more$160 to come out and diagnose my RV. He ask that we send him the license plate number and VIN number. we sent to him then crickets!(No response). We called him several times to get the estimate on fixing it and I got no answer from phone calls or voice mails. We don't have $160 to throw away but I guess lesson learned. We are people of color and I truly believe once he saw us he didn't want to do business. So Mr. Mobile Mechanic the only color you should look at is the color of money. which you won't get anymore from us. Thanks for nothing!!!!!

Addendum- the car being worked on was one she was purchasing was one being sold to her by them …read more... I am sorry for that error in review. The rest is irrelevant you did in fact tell her it would be done, she didn't leave in your vehicle. My mom picked her up . So because you didn't have it done and she was understandably upset you find it ok then to call your customers names? Why would she pay for a repair never completed? You act as if some big favor was granted you came to a agreement on a car that wasn't delivered. Ya people usually don't pay on that. So if you expecting a sorry for telling the truth, that won't happen. I do apologies for the incorrect detail of it being a car you sold that you told her at 10 at night you just had a couple things to do ... Anyway you look it's bad business and what place that always "takes care of there customer" calls them spoiled brats And other choice names you called her. You say you work through the night like you deserve a pat on the back for it were you not the one who told her her car would be ready at 10? Did you not tell her you had a few more things to do? So if you worked through the night that was no fault but your own. What between you calling her and her getting there went from the car will be ready to it being morning and it still not being done considering you're a mechanic I would think that a error like that you would've noticed right away and then able to simply tell her the car is not going to be done and won't be done. I'm not going to get the back-and-forth argument with you about it some customers like your work this particular one had a bad experience I'm not going to apologize for letting people know about that that's exactly what yelp is for like I said I did correct the fact that it was a vehicle that she was purchasing from you but it doesn't change a situation nor the circumstances you have one-sided story she has hers but I did not once hear you say that you did not call her names in fact even in the reply you wrote to be harsh to the fact that you didn't get to cry.... maybe you're great person any other time but it definitely doesn't show here nor did it to her good luck

From the owner: My Own Auto Repair services all vehicle makes and models. We have extensive experience with…read moreeuropean makers such as, BMW, Volvo, Audi, and Volkswagon.

Brad is hands down one of the best most genuine mechanics he helped me with multiple issues I had…read morewith my 4 runner and always kept it real

I am so happy I stumbled upon Brad's! As a single mom, it can be scary to deal with mechanics that…read morejust want to rip you off or continue to provide poor service. Not here. He's honest and straight forward and flexible. Both my son and I will be using Brad's from now on. Thanks Brad!

Brought my diesel F350 for a transmission problem. I ended up getting a rebuilt transmission they…read morebuilt and put in. I asked for a Warranty on the transmission and never got one, just there word that they would fix it if any problems. 3 months later the new transmission has problems and I'm out $6k. DONT take your truck or anything here.

There is no better place in the Pacific Northwest to take your diesel, then to Herbs. Not only are…read morethey extremely knowledgeable, Their precision and Customer Service is second to none. They had to fix another shops work who had no integrity, And we're fair and honest with their diagnosis and treatment" of the problem. Anytime we have been to their shop they have gone above and beyond and did I mention ruin their customer service is outstanding. They are master craftsmen we cannot say enough good things about them.