Ultimate car audio is the best place to go the guy is very very good at his job very fast and he…read moreknows everything about installation and stuff very friendly as well no complain about this place i am very satisfied with his work and prices is very good as well

Unimpressed with the service here. For starters I waited a long time in the store before any member…read moreof staff even acknowledged I was there. It seems browsing the internet is more interesting than helping a potential customer. When I finally did get someone to talk to me, they weren't interested in helping with the query I had, but instead were very forceful in trying to up sale their own products. The guy took my number and said he would get back to me with an answer. 4 months later I'm still waiting for his call back, and have taken my custom elsewhere.

Rick at Custone Auto Radio Whitby- Thank you! Rob and I want…read moreto share our story about EXCELLENT customer service we received this past year from Rick and his team at Custom Radio. We have had issues with our GPS that we purchased with our 2011 Toyota Highlander from the dealership( it was an after market upgrade) it would blank out on us and leave the radio and GPS unit frozen. Rick has repaired and replaced the same unit twice and the third time insisted that the manufacture replace it with a different model. In this day and age where companies follow the expiration date on their warranties and leave customers high and dry meant a lot to us that Rick's customer service, ethics and integrity meant doing the right thing since the GPS unit was faulty from the first year we purchased it and his commitment to customer service speaks volumes. Once again I can't tell you how impressed and grateful we are for his standing behind the products he sells.

From the owner: Custom Auto Radio founded in 1974 as a mobile sales, installation and service provider of…read moreautomotive sound systems and accessories to new and used car dealerships in Whitby and surrounding Durham areas in Ontario Canada. In 1976, Custone opened its retail store to meet the growing needs of local car owners looking for first-class sales and service at 912 Brock Street in Whitby, providing a wide range of products such as auto stereos, custom sound systems, auto alarms, CB radios and convenience accessories for the 12 volt industry. Since then we have expanded from our original 500 sq. ft. facility to a modern 5,000 sq. ft. complex at 1150 Champlain Court, still in Whitby, serving the Durham area with additional products such as mobile video entertainment, remote control accessories and car navigation. Unlike most sales establishments we provide not only sales but a full service facility including installation by trained personnel and if required, warranty service by factory trained technicians.

Extremely unprofessional, no transparency…read more Northern Automotive Technologies quoted nearly $4,000 for a major electrical installation but refused to provide a written, itemized quote. Despite multiple follow-ups, no breakdown of costs was ever supplied -- no part numbers, no labor hours, no warranty information. Every time they were contacted, the answer was either "too busy" or "I'll send it later," but nothing ever arrived. For a shop claiming to handle specialized electrical and high-power car audio upgrades, this is unacceptable. Professional businesses put everything in writing -- especially at this price level. This type of evasive behavior raises serious concerns about overcharging and accountability. If a business can't provide something as basic as a written estimate, how can a customer trust them with thousands of dollars and complex electrical work? There are far better car audio and electrical specialists in the GTA who respect clients, communicate clearly, and back up their work with proper documentation. Don't waste your time here.

Couldn't be happier with Ray and Justins knowledge, attention to detail and overall…read moreprofessionalism. Got a full system installed in my Son's Jeep and for a kid who rarely smiles, he was beaming from ear to ear :-) They'll definately see me again in the future.

Rob is great, honest, fair, and very knowledgeable. I fully recommend Rob for all of the services…read morehe offers. He knows his stuff!

Great knowledge, easy to talk too and always helpful…read more I've had remote starters, a few accessories & stereo stuff installed which all worked flawlessly. He always gets back to me right away to answer any questions I may have and honestly improved my overall experience with my current car. It's strange people have such negitave things to say but it seems people only review when angry, when happy people keep coming back which is why this store is full of return customers who have been visiting rob at roar for almost ten years Keep up the great work & competitive prices

Super professional service provided by Ryan at Durham Autoh. Thanks again for such doing such…read moreamazing job!

From the owner: 'Durham Autohaus is a local supplier of vehicle accessories and enhancements in Pickering, Ontario…read more We offer window tinting, detailing, paint protection film for the exterior of your vehicle. We strive to enhance every aspect of your driving experience. From remote car starters to entertainment and audio systems, safety cameras, lighting accessories and more, Durham Autohaus is your one-stop shop. Come in and visit us!