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    Tory Burch Outlet

    3.2 (54 reviews)
    PriceyFashion

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    Andrew C.

    This is a popular Tory Burch store that is perfectly located surrounded by many high-end Outlet stores. The Outlet location has Women's Designer Shoes, Handbags, Accessories & so on. The discounts range from 30% to 50%, which is why this store is always crowded. They also have some popular women sandals that they do not offer in their regular flagship stores. Surprisingly, they had all the shoes we had chosen in inventory. The store is well organized, they assign a sales clerk to you when you walk in the door that provides you with personal attention throughout your shopping experience. I am just happy that we drove the distance to these outlets, I surely saved money.

    The line outside the store
    Leslie S.

    Very bad customer service. You have to make a very long line outside in the heat because you must enter the store with a sales representative even if you are just looking. I do not think that is a very nice way to treat loyal brand customers. Extremely rude treatment. Whoever came up with this idea should be fired.

    Stacy F.

    This location was by far the busiest we went into at this outlet mall, and more crowded in areas than I would have liked and felt comfortable in. We looked mostly at the front part and avoided the back crowded area as people were definitely not doing social distancing. They do require masks to go in, so everyone was wearing them, and we did hear an associate request that a customer pull her mask fully over her nose, which was nice. They have everything well organized for being so busy and having so many hands on items. They did also have hand sani and were wiping down the register between customers - so they were trying as staff members, it was just customers congregating too closely. Overall: B I'd suggest they allow less customers in at once or have a limit to each room having a certain number of persons to help out on distancing, but the store was clean and the staff was doing a good job.

    Code to scan while waiting in line outside.
    Marie M.

    This was my first shopping experience at this outlet location. When I look for a special gift, I can usually find it in one of the Colonnade shops at Sawgrass. There were more than a dozen patrons in line waiting to be ushered in when I got there. When I say ushered, it's not a play on words. Most shops have you go in as customers go out, but this one won't allow the next person or couple inside until one of their associates is available. While standing in line for about a half hour, they came around with info. on the merchandise on sale, along with a sheet that had a code on it. Most of the customers scanned it with their phones to browse while waiting. Once in, the happy and helpful store clerk helped me find what I was looking for. They had great deals on accessories, wallets, flip-flops, belts and bags. Despite the number of people in the store, social distancing was practiced by most. I also thought the contact-less checkout was quick and I was able to complete my transaction without a hitch.

    Joan L.

    Almost every woman I know loves Tory Burch! This outlet store makes it easy to get Tory's designer items at lower prices. Items are usually 40-60% off. Items include handbags, wallets, shoes, flip-flops, watches, perfume, and sunglasses. I paid a couple of visits recently and purchased a couple of handbags. I am a fan of nylon handbags as they are much lighter than leather and I can always count on Tory to have some available. There is not usually a huge variety of colors or shapes. However, if you come back a couple of times, you will usually find what you want. If you want leather, there is a much bigger variety. The store is usually crowded but the store has lots of sales associates and all are eager to help. After I picked out my bags, the sales associate went to the back to get a fresh one for me to take home. Checkout was quick and easy. Highly recommend the Tory Burch Outlet if you want Tory items for yourself. It is also a great place for gifts!

    Kara M.

    I've been in this Tory Burch maybe 4-5 times since moving here about two years ago. If I could pick my own rating, I'd go with 2.5 stars. A lot of times I tend to get ignored by the sales associates in Tory, but on my last visit I did finally run into one friendly employee. I'm not dressed to the nines when I come in. I guess I got too used to life in California where they are less likely to judge your ability to purchase based on the brands of clothing you are wearing. Welcome back to east coast life!!!! ;-) This store mainly features handbags, but they also have items like jewelry, bag charms, sunglasses clothing, keychains, cell phone cases and a few other things. The other main draw to this store is the footwear section. I truly do LOVE their shoes, but they aren't cheap. A simple pair of leather thong sandals retail for $179, plus 40% off, so you are still looking at a price tag of about $107 (plus tax). Again, these are nice looking shoes, but flimsy and nothing substantial. Most of the shoes are sandals, but they have cute espadrilles and some other types of footwear mixed in. The bag prices are about on par with the nearby Coach Outlet, if not a bit more expensive. The difference is negligible. I can rationalize a pricier bag over shoes anytime. LOL The handbags are a bit on the trendy side, but not TOO bad. I can certainly see some of the totes being in style for 5-7 years. How long will they last? Well, that's a whole other question that I don't know the answer to. If you are a purse or shoe junkie, this is a great place to browse. I've still yet to make a purchase though.

    I purchased the bag in the middle
    Madame G.

    I came in for the Fourth of July sale. Wasn't sure exactly what I was looking for but Dani helped me find shoes, a bag, wallet and earrings: a complete set. Now all I have to do is shop for clothing. She was very attentive and brought items that met my specifications. I'm so happy that she helped me. The process from entering the store to leaving went smooth. Thank you Dani!

    Britanee S.

    This is my first time ever visiting the Tory Burch outlet here at Sawgrass. Their showroom floor isn't as big as I expected to be with them being outlet store, but still had a pretty good variety. I went on a Monday which was actually pretty busy with that not even being the holiday. Upon arriving the staff greeted us at the door. The sales floor had really good pricing. Things marked that were for 40% off and some other items marked 50% off with an additional 20%. There were a ton of sales reps but one stuck out with her kindness and willingness to make conversation. Tori was very kind and offered a lot of help. She was there to help me with getting my proper sizes for shoes as well as other items I purchased. I toured the showroom and if I found something I needed more help on I looked for her. She wasn't over bearing. She was there but stayed at a nice distance to give me space to look around a little more. The deals this day was randomly great. I'm happy I stopped in after a quick lunch at a near by restaurant. If your here or near by stop by Tory Burch Outlet and be sure to ask for Tori. Update went into store on 5.7.18 with a friend while ton of sales reps were available they seem to have been skipping over us constantly... I attempted to ignore it but saw it was done over and over as if I was invisible. Finally a nice rep by the name of Ingrid assisted my friend and I. I mentioned this issue and concern to the front counter staff but I woll be sure to make sure my concerns reach the proper people! It seemed very selective as far the customers they chose to ask for assistance rather than me.

    Leather crossbody

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    7 years ago

    Really bad customer service, horrible return policy and rude employees. Not worth the price for the quality and customer service sucks

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    Ask the Community - Tory Burch Outlet

    Review Highlights - Tory Burch Outlet

    Workers and customers are required to wear facial coverings, however it seems imposible to keep social distancing rules inside the store.

    Mentioned in 3 reviews

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    Tory Burch Outlet - fashion - Updated May 2026

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