1. Torsten Kruse, MD

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San Clemente, CA

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Torsten Kruse, MD

5.0 (4 reviews)

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Mission Heritage Medical Group - San Clemente

Mission Heritage Medical Group - San Clemente

2.5(13 reviews)
0.0 mi

I had to write this review after reading the only one on Yelp for them. I have been a patient here…read morefor a year and a half ( since shortly after they opened this location). Yes, it was difficult to get my first appointment- felt like a lot of jumping through hoops with verifying insurance coverage and getting set up in their system. Yes, the front desk can sometimes come across as curt. And yes, everyone has their bad days dealing with others. Yes, it can be hard to make appointments if the office is closed or they are out to lunch (12:30-1:30). However, I have found that the other front office people are very kind and compassionate. The office is very pretty and clean. Everything is run very efficiently and I never wait more than 5 minutes for my appointments. Now, for the real reason you go to the doctor anyway- the back office staff and physicians! They are WONDERFUL! Very prompt. Very professional. Very compassionate and friendly. Very knowledgable. I have seen Dr E. Rexinger and Kelly Fee the PA. LOVE Kelly!! Dr E Rexinger is a very fine physician and I love his assistant, I just connect better with Kelly. Be patient ( no pun intended) with getting established with them. You will be happy you did!

The worst urgent care system! I stepped on something and hurt my foot. First I went to…read moreprovidence urgent care in Rancho mission viejo. I was told it doesn't look like there is anything in your foot and the x ray machine was not working. If I wanted X-ray I would have to go somewhere else The next day I was in pain and I wnet back to Rancho. No X-ray machine. I then went to the San clemente providence urgent care. The NP removed two things from my foot and said she thought she got it all but I can get an X-ray if I want. Thank goodness i got the x ray. There was an object in my foot. I made an appointment for a procedure with a pediatric group. I called San Clemente and asked for my X-ray. i was told I could pick it up anytime before 7;30. I got there at 4:00 and was told the X-ray technician was not there and togo TO RMV to get the x ray which made no sense. I went to RMV urgent care and was told i could only get it from the San Clemente urgent care.i called l in the morning and ask them to email. I called at 8:00 and was told they don't email. I had to pick it up. I had a 9:00 procedure so That was not going to work. I asked to speak to manager or x ray tech and was told no they will tell you the same. I said I still wanted to speak to a manager or X-ray tech and was told he didn't like my tone of voice and that I could not talk to anyone because no one was available. To add insult to injury when I read my after care instructions, I was told not to walk on my broken toe . I DONT HAVE A BROKEN TOE!

Torsten Kruse, MD - internalmed - Updated October 2026

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