Kathy Jo was wonderful! Very knowledgeable and made me feel confident in my purchases -she listened…read moreto my peculiarities and found me items that were perfect! Thank you!

Before I start my review of this specific store, I wanted to say something about Torrid in general…read more I love them. They made ordering things super easy for my family at Christmas when they were ordering things. I recieved 2 super cute sweaters for Christmas along with an overwhelming amount on 2 separate gift cards. The gift cards is what brought me to the Woodland Mall location. I knew I was getting gift cards here so I originally planned to buy the hufflepuff sweatshirt but my grandma bought it for me early since it was on sale on Black Friday. So I came in with my only idea being shoes or having my husband help me put together an outfit. They didnt have the shoes I wanted in my size so we scoured the clearance rack. We settled on a pair of jeans, a long sleeve white and black striped shirt, and a gray button up sweater. We also ended up getting a jean jacket because I'd been looking for one for a long time. It wasn't my exact size but I like my things baggy so I got it anyway. I had $130 on my gift cards and spent about $100 so I'll have to stop back by and get something else. Thanks so much Torrid for being a part of my holidays. You guys made it better. The highlight of my Christmas was getting my hufflepuff sweater from my Grandma. Nobody in my family even likes Harry Potter except me, but partnered with Torrid, my hufflepuff dreams came true. Seriously, thank you.

I think I am incapable of walking past a Torrid without stopping to look around. Ever since my…read morefirst purchase at Torrid 2 years ago I've been obsessed. As a plus sized lady I need clothes that are long lasting and can not be worn down by my thunder thighs rubbing or create holes at the arm pit because of who knows why. The staff is consistently helpful and I've always been greeted upon entry. I can also appreciate any employee that can be respectful and truthful when asked 'what would you recommend I look for with my body type' by a plus sized lady. Im always looked at then guided to some solid choices. It's not exactly cheap but I have gotten some solid pieces for my wardrobe that last and last. Also I love their Harry Potter line. They are cute and fit nice.

First I'll say I've always loved shopping with Torrid online. I heard from a friend that they…read moreopened a store in the Mall at Crossroads in Portage. They don't stock the bigger sizes like online so that's an inconvenience. Especially swimsuits & intimates. I did find some size 5's, but I was told they don't get a lot of size 5 & 6's in store, & when they do they sell out quick. Also, I've been there maybe 3 times, one of the times was to pick up an online order, & this stores AC is broken or something. I swear profusely whenever I'm there which makes it uncomfortable to shop.

Shiny and new. A nice collection of shops. I love that they have a Lindt Chocolate Shop and I even…read moregot a free Bon Bon. Bustling and feels more upscale than some others. Some bargains to find for sure.

Great shopping location with great deals! There's a good amount of shopping options and coupon…read moredeals. Bathrooms are located in the center of the outlet, making it accessible in case there's an emergency!

A few weeks ago, I overheard a couple of employees complaining about their jobs amongst each other…read moreand another (I think she had to be new) said there was no training because of Covid. That explains the horrible service. They aren't training their staff. What a total turn off for employees to be doing this while customers are in the store. I left.

I love Torrid clothes and I used to love shopping at this store, but never again. Salespeople just…read morestand around and talk to each other - couldn't even get into a fitting room and there was no one else in the store. They used to have great people working here but they seem to have all left. The new manager (D something) is so rude and unkempt it's unbelievable for a fashion store. Shop on line or make the drive to GR or Novi.

Gild The Lily is the BEST spot to consign your clothes and buy clothes! They have great prices and…read moremake sure the qualities of their items are at the top. The staff are so incredibly helpful and hardworking and do their very best to make sure every customer is satisfied. Fantastic business, highly recommend!

Excellent curation of clothing! Clean, often NWTs. Large variety of styles, sizes and colors. You…read morecan see their high standards in what they accept. Knowledgeable and helpful staff.

Excellent customer service, great selection, and nice return policy…read more I love Duluth clothing, the quality is excellent and it lasts for years. The sizes can vary though, so it helps to try on clothing. Sometimes the sizes run large, other times they are true -to-size. Check out the sales and clearance section for great deals.

Big fan of Duluth. Large parking lot right outside the front of the. Great access for wheelchairs,…read morebassinets, crutches. Have sizes up to 24 for men and women. The store is always designed and laid out very aesthetically pleasing. Well lit, and smells nice. Like the fact you can get a purse. Candy board games kites underwear jogging pants swimwear. It is pricey but it's definitely worth it. Good material that lasts and you can also bring it back if there's any defects. Stop if ever in the area. I highly recommend and they provide excellent customer service.

THIS FIVE BELOW STOLE FROM ME. I paid cash at the self checkout and I put in a $20 bill and the…read moresystem froze, when I called over a employee he reset the transaction to unfreeze but it didn't say it took my $20. When I explained what happened a few managers were called over and all they said was "sorry for the inconvenience" I asked them to check the cameras or count the drawer and they literally told me no. When I asked if there was anything they can do they simply said "nothing." Don't go here if you value your hard earned money.

Went into five below to get a gift for my niece and when we check out, there's only 1 older lookin…read morelady checking people out on 1 SELF CHECK OUT register while all the other SELF CHECKOUT registers had "closed" signs on them. So I ask, is this because there's a theft issue? She starts explaining how corporate makes the rules and it's "better communication" rather than being at an actual register to check us out. Then the heavier set woman that looks like she could be Tammy from my 600lb life said "yeah these are how the registers are gonna be, the customer can like it or love it but this is how it's gonna be." Just rude. Do NOT go to this place if you want to feel like you can't ask a obvious question that everyone else is wondering. I don't think making a worker taking your stuff and doing the "self checkout" for you will retain customers or make the customers happy if each and every one of us is treated like a thief or like we're gonna steal something. We are more than capable of doing our own self checkouts.... Idk 5 below needs to re evaluate who they hire, but it makes sense if that truly is their policy I also hope Tammy sees this review because you're one huge line backer to be makin a fuss about registers that you aren't even helping that poor old lady out with