Had a wonderful experience at the store today. The stylist / sales associate that helped me was…read morenamed Rachel and she was fabulous- probably spent over thirty minutes bringing options and showing ways to style. I'll be back! Mostly because of the wonderful service ! (The clothes were great too)

Greeted and nice store vibe but NOT a customer centered business. I have shopped here many times…read moreand have been very satisfied. Warning ! If you buy a pair of $200 Agolde jeans if you remove tag you can not return ! My daughter bought $550 worth of clothes and somehow the jeans she selected were not the ones that made it home . Had receipt , returned unworn and had tag but it was removed . Response was we can't return them try selling on posh mark ! Wow! We both left the store saying we will take our business elsewhere. Trying to support local only to be disappointed.

This is by far my favorite Old Navy to shop at, it's small but so clean and the staff is always…read moresuper helpful and friendly! Order pick up is nice too, they have a station set up inside apart from the check outs!

A new place up on Knapp's corner. It seems to be a bit smaller than the other store I've been in…read more We went in looking for a couple of sale items and we could not find them in the store. I didn't ask for help because, well, I'm a guy and it wasn't that important. Yeah, I don't ask for directions either. The store was stocked from what I could see and pretty well maintained. I know how clothing stores can get cluttered. Staff seemed to be on it that day. I will be back. I do have their credit card and they do have some good perks being a card holder.

Good place to shop. Not expensive. Good place to do back to school shopping. Last time we went…read morethere. There was a big fight.

Story of the day My…read morewifeand I went to JC Penney yesterday for an air fryer we'd seen priced at $200. Bought it, carried it to the car, set it up in the kitchen. Hours later, she checked her account: we'd been charged $500 for the $200 item. She took the receipt back to the store to sort it out. Turns out the $200 price was "online only." The manager said they couldn't refund the difference -- but we could return the item and reorder it online to get the deal. So we returned it today. Except the online price was gone. JC Penney got back $500 worth of unpacked-but-unsellable merchandise, and we went home and ordered the same air fryer from Amazon for $195 -- cheaper than if we'd made the trip at all. Keep wondering why department stores are closing. If your on-line price beats your in-store price, and Amazon beats both--guess where I'm going?

Beautiful store and a really fun and helpful staff. The associates do not receive commission…read moreeither, they genuinely want to shop with you.

The in-store experience isn't what it used to be at this location. Associates follow customers…read morethrough the store to expedite the shopping process. Gone are the days of leisurely browsing and interaction with staff who actually knew their loyal customer base by face or name.

Wandering around downtown during my "Christmas break," Nate and I stopped in to a few shops we…read morehadn't visited yet, including Greyson Clothiers which opened in November 2024. First just know that this is a high end fashion brand. I knew that I am not their target demographic going in, but I didn't love the experience at the store. We were not greeted when we walked in, nor were we paid any attention to at any time while we were there. No "welcome in, let us know if you have any questions," etc. Unfortunate because I would have loved to learn more about the brand and their plans for the space, as it looked like they were going to be doing something cool towards the back of the store. I did love the vibe of the store - a dark, moody, academia aesthetic - but I felt so unwelcome that it made me not want to spend much time there. Plus the shirt I looked at was $300 (again, not the target demographic haha). The apparel was very cool and they even had some kids items and Lions gear. Even though this isn't a place for me and I didn't have a great experience, I encourage anyone who is interested to check it out as it is a unique offering in the downtown area.

Love Greyson! Such a beautiful store with amazing products. I came to one of their events. The…read morestaffs are super lovely and attentive when I needed help finding products. Great place for quality leisure apparels.

First time visiting this store. I received a warm welcome and was asked if I needed help finding…read moreanything which I did. I had a a specific item that I was in search of and Elizabeth found the perfect item for me after my description. It was even on sale rack, so not expensive, which was a great surprise. The staff were friendly and helpful. I'm sure I'll be back again!

I absolutely love this store! The customer service is top notch! They took the time to find out why…read moreI was shopping that day and helped pick out some clothes. I felt like I had my own personal shopper! I even bought items I would not have picked out for my self! When it came to paying for my items, they let me know I had coupons! They actually helped me save money! This store is the best and I will definitely keep shopping at the Holland store!! It is truly a quaint, clean boutique that is top notch!

If you consider yourself the "Barbie" type you may be able to pull slacks up past your hips. They…read morehave strict sizes available small to large. That's it! Jewelry hung throughout but each area is the same as the previous. On the way out I felt a couple of their bags. Definitely not worth the price tag. Save yourself time and just don't bother coming in. There's so many other better stores near by that actually have real clothes and accessories for ALL women.

Wonderful woman who helps me find great outfits every time I run on, and usually in a hurry! I…read morehope I can go in and take my time next time. I could buy the whole store--I get so many compliments when I wear their clothes.

Found a beautiful long formal dress at for a black tie event at Von Maur for an amazing value! It…read moreneeded a few alterations and their head seamstress, Marianna, came to the rescue....she is truly a master! The alterations made it a perfect fit! Thank you Marianna for your amazing handy work and how quickly you expedited the task! Von Maur is fortunate to have an employee so devoted! Stephanie O.

Great store, nice options, well organized, friendly employees, and I love that it's a department…read morestore so I can pretty much find gifts for everyone. The live piano music is a nice touch too when they have that happening. Free gift wrapping and ground shipping on in store purchases is a huge plus for me. I also like their store credit card- it is a zero percent card which is unheard of. I definitely appreciate having this store in Grand Rapids.