Successful check engine light diagnosis after failed reading at a competitor. Very helpful!!read more

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Thanks to the guys at Gotham Bike & Ski in Waterville, Paul, Scott and Mark! You were the best, I…read moreappreciate your staying on top of things with Trek on my busted rim. I didn't even know you existed until I searched for an authorized Trek shop in Central Maine!

BEST PLACE TO GO for Bike or ski, excellent service with people who take the time to really help…read morewith what you need. My bike that was sitting idle for many years was serviced and now feels like a brand new bike and they took the time to teach me how to change a tire and teach me about my bike. If I didn't live here, I would travel to get here for this store. Seriously, the best! Really appreciate everyone in the store.

Huge selection of shoes for nursing profession, servers etc and casual wear. Tons of work wear. The…read morevariety of Dansko clogs is insane at an amazing price. Best part the BOGO sale. Lots of inventory is 20-50% off regular price.

*Go to Super Shoes for Super BOGO Savings Until September 6, 2022*…read more*Super Rewards Customers! Use Super Bucks September 6-30, 2022* There's a BOGO limited-timed sales offer until September 5, 2022-buy one, get 1/2 price off of another item of equal or lesser value, and it doesn't even have to be the same as the item purchased! This includes sale items too! Double wow!! As if all this weren't enough, for every $50.00 spent, Super Rewards Customers earn 10 "Super Bucks," and can redeem them next month, from 9/6/2022-9/30/2022. I just wanted to share the excellent shopping experience I had this past Sunday, August 7, from everyone at the Super Shoes located at 1 Washington Street in the Waterville store, starting with Gloria. Gloria was the main reason I drove to physically shop in the first place. She Wowed me on the phone, with "old-school customer service" to the max! Gloria was the one who informed me of both the current and future sales, including all of the DEETS written above! She helped me to both spend and save so much money, to maximize my purchase dollars, my trip there, and my rewards account!! She treated me like she knew me, she cared about what was important to me, and was "all-in" invested in the company and the customer. The moment I walked through the main store entrance, I was warmly greeted by Sadie, who was working the register. Her friendly and sincere acknowledgement stood out as more excellent customer service. And when I was upstairs trying on work shoes she asked if I needed any help. Even though I didn't, she still looked over from time to time, with positive eye contact and a sincere smile. I was thinking about since the pandemic, how significant it's been for me to go anywhere. Trips to physical brick-and-mortar stores have decreased significantly. When I do go out as a consumer, I feel a store has that many more chances to both "Wow" their customers and retain them. Customer recognition is very important. I too work in customer service, and we're strictly trained that we're supposed to exceed customer expectations. Gloria and Sadie exemplified that 100%. Glen was downstairs "holding the fort down" in the Men's department, also conscientiously and respectfully asking customers if he could help them find what they were looking for. As I struggled to refold the unwanted pants correctly-to look nice and neat like all the others-he "showed and told" me how to tri-folded the Carhartt Men's workpants! Did you ever wonder how they get that fold looking so nice and neat, with the sizes clearly facing out towards the customers line of vision?! Unless you can figure it out, Glen knows and will probably show you too if you ask!! Other employees have been very helpful, polite, positive and respectful along the way, even if just calling for help to write this review, Emma and Melissa. Also, Lila was friendly and happy to step in and bag all my items purchased on Sunday. And because of Glorias excellent old-school customer service, I saved nearly $100.00 +/- on two pairs of Klogs slip resistant work shoes; two Carhartt Heavyweight Short-Sleeved Pocket T-Shirts, and two pairs of Carhartt Double-Front Workpants: black & mustard brown color!! a.k.a. "Hamilton Brown," the founder, with more than 130 years of a true and tried Carhartt legacy! If you have any questions, the Waterville store number is 207-873-5858. If you want too, you can tell them that a very thankful and grateful customer Toni said hello, and thanks again!!

Customer service is unacceptable with returns. I had a brand new jacket I had not worn. I had it…read morefor two weeks unworn with the receipt. The customer service associate was very abrupt and not helpful. He would not refund or even exchange for store credit. he said without the tag attached, they could not accept a return. I have shopped in many stores JCPenney's Kohl's L.L. Beans macys, mom and Pop shops and never have I been refused a refund much less store credit because the tag was not attached. I will not be shopping there again as it is overrated. I did not catch the name of the man working but he was the rudest coldest sales rep I have had the displeasure of dealing with.

I ran into the outlet on a short break looking for a jacket as the zipper broke in mine. I was…read moreinstantly greeted by the two ladies working. One of the ladies asked me what I was looking for and then looked through all of the racks and looked out back to help me find some options. She even recommended a local vendor to repair the broken zipper in my old coat. I am very impressed by the level of customer service they provided! Plus my jacket was 50% off!

I emailed this place for a quote. Several days later when I never received an email back, I called…read moreand got directed to a voicemail, of which I left one asking for a callback/quote, anything. A few days after that, I got an automated email asking if I had been contacted or not. Of course, I had not. It has now been nearly 10 days with no call back / email response (not even in the junk folder) I even emailed the corporate email 5 days ago and did not get a response. Bottom line: THIS IS A POOR WAY TO RUN YOUR BUSINESS AND I WILL NOW BE GOING ELSEWHERE. I heard good things about Line-X too, it is too bad.

Great service , knowledgeable staff and very competitive pricing . Made the process of buying a cap…read moreover the phone very simple . Ive since been back for more accessories