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    JCPenney

    3.0 (3 reviews)
    Closed 11:00 am - 7:00 pm

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    1 year ago

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    Kohl's

    Kohl's

    (7 reviews)

    $$

    I was a bit kind when I wrote my first review given it was one of the few times I shopped in store…read more Now that I have been here several times, it's evident the Leadership is not taking it seriously or the customers have no respect for the products. The last few times I been in the store, there have been boxes wrapped in plastic and what appears to be the materials to rebuild a wall display without anyone around them. It's as if someone was going to start to put the display together, stopped and never returned to it. There are a number of clothing racks that have clothes just thrown onto it or on the floor. Employees walk by it and ignore the appearance which makes it look like you are at a thrift store. Kohl's is supposed to be reputable from a corporate standpoint, but the leadership at this location don't care about the appearance. I personally would not buy clothes that was thrown on the the floor or into the display. The only area in the store where appearance and cleanliness is maintained is Sephora which appears to have driven some excitement by many given their reputation. The one positive about my last visit is I forgot my Kohl's card, which I rarely use, and they were able to look me up in the system (after handing them my photo ID) and I could apply my purchase onto the card without having it with me. Other than that, the store is in shambles and quite honestly I am shocked it's still open given I can't imagine its raking in the money the same way its stores are in other locations.

    This place is nice and helpful on the phone but god forbid that you send a colored man to pick up…read moremake up and service is not what you get! I called to asked if they could hold some foundation and lady was so nice on the phone she walked to and got somebody to help me over the phone and was able to get the product I needed and put it on hold at the register for my husband to pick up. At this point I work nights so he went out during the day to go get it and what do you think happened NO SERVICE! Did he get the make up no why because nobody there would help him and swear they did not have nothing for him! So when he gets back home I call the store where when the girl picked it up the phone she said "oh yes ma'am I have it right here!" So the manager gets on the phone says they did everything possible called my husband a lier and then I was given the phone back for the man to hang up. All I can say is hanging up on people is the perfect customer service when you are wrong!

    JCPenney - deptstores - Updated May 2026

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