To say this store is disorganized is a major understatement. They may seem under staffed, but the…read moreemployees who were working that day were off doing who knows what. My wife and I walk in to do a Passport photo. There appears to be only one male worker in the front, but he has a few customers looking to check out at the front. He uses the overhead speaker system to request assistance in Photo. He helps a few customers, while we wait in photo, and then he makes a second announcement when he can't step away from the register. No one responded to either request for assistance. He finally has time and proceeds to help us. Photo is taken, first kiosk he uses to edit the photo stops working and he has to move to new kiosk. He has trouble loading SD card onto second kiosk and then he can't find the photo. I found it for him. He edits the photo and then sends it to the printer. As he tries to print the label for the order, he is locked out and needs a password reset. So he calls for a female (likely Manager) to assist over the radio (CB radio). She doesn't come to the Photo center. We wait 2 minutes and he radios her again, still she doesn't respond. Another female employee in a plan shirt (no Walgreen logo shirt) and she offers to assist but then states she is locked out and needs a password reset. At this point a Passport photo has taken over 15+ minutes which includes waiting time. A male employee, who seems fairly tech savvy, enters the photo center and he is able to login and check us out. This store is one of the worse I have seen. I understand there are staff shortages, but when an employee asks for assistance 4 times, and no one responds, that is either their own refusal to assist, or they were busy doing something that they couldn't stop by policy (unlikely). I looked at the rear mirror that helps you see the backside of the store and I couldn't locate another employee anywhere so they must have been in off the main floor. To top this entire experience off, the passport photo take is borderline non-compliant, but we will only find out if the Passport agency notifies us it cannot be accepted. So we spent 15 minutes to get a passport photo and my wife's Passport application could be rejected simply because of a poor passport photo we paid $17 for.

Who do I contact with a complaint about Walgreens Pharmacy in Augusta?…read more I called them on Tuesday to have a prescription transferred and they said it would be available on Wednesday for pickup. My husband has stopped in every day and they keep telling him come back the next day. Bad enough they had me on hold for 25 minutes when I called, but they told me they had it in stock when I called on Tuesday. Liars. Now they are saying come back Monday. This was a total waste of time. I wouldn't use this pharmacy again if it was the last one left.

This was the first Sally Beauty store I have ever been to and it was for a very specific need…read more I needed a few capes for haircutting two adult and one child and while I'm sure I could have found them at another non-speciality store, I didn't want to waste my time. Sally Beauty's team delivered on that goal! There was plenty of shared parking in front of the store. It's a very small store, which makes sense since it's geared towards salon needs. I was greeted within a minute of walking in the store. A friendly tone and smile also while leaving me some personal space. She offered her assistance and I immediately took her up on it, since I was in a hurry. She took me directly to the options and pointed out the sizes I was specifically looking for so that I could focus my attention on the product. So very helpful. I picked out what I was looking for and she was already helping the customer that walked in behind me. I was concerned that I would be at the register waiting for her to be finished with that customer (who had so many questions) and instead, she excused herself for a brief moment from that customer to quickly close my transaction so I could be on my way. Not only did she have great customer service, she had great situational awareness. I will definitely come back to this store if I have a need and am in the area. Well done team! Thank you.

From the owner: Sally Beauty at 1 Stephen King Dr in Augusta, ME is your go-to for thousands of salon quality…read moreproducts at budget friendly prices, including the best in hair care, hair color, accessories, styling tools, cosmetics, nail care, and salon equipment. You'll have everything you need to inspire pro results at home. With nearly 3,000 stores across the U.S., Puerto Rico, and Canada, we carry top brands like Clairol, L'Oréal, Wella, and Chi. Need help with hair color? Our free Licensed Colorist OnDemand service connects you with expert colorists for personalized product recommendations and easy to follow guidance. All products are backed by our Love It or Return It Guarantee. Unleash your PROtential, only at Sally!

Lisa has such a special way about her that immediately puts you at ease. She's incredibly…read moreknowledgeable about all things skincare and always takes the time to truly understand my skin and its unique needs. Her facials are amazing, and the dermaplaning she does leaves my skin unbelievably smooth and radiant. Every visit, she recommends the perfect regimen--and she's always spot on. I trust her wholeheartedly. I leave every appointment not just feeling refreshed, but glowing--literally and emotionally--ready to take on whatever the day brings. Highly, highly recommend!

Lisa is absolutely the best around. She is meticulous about her craft and is a master at it. From…read morewaxing, to facials, to brow tinting and more - I wouldn't trust anyone else with my skincare! If you aren't going to Lisa now, you should be.

I can't say enough about how professional and welcoming the staff and doctors are at the Augusta…read morelocation. In fact, I asked my dermatologist a question during my annual skin check about sun damage concerns and she readily recommended Augusta laser. Highly recommen!

I have been a long and HAPPY client of Maine Laser Skin Care! They are all Incredibly professional…read morebut at the same time welcoming. I highly recommend anyone who is looking to improve what we see in the mirror to avail yourself of the amazing services at Maine Laser Skin Care!!! Paula T

Just doing a little bit of research on dentists in Maine led me to Dr. Bryant, and I'm glad it did…read more He's a disarmingly funny guy and it makes the scary experience of getting my teeth worked on much easier to deal with. I'm now recommending him to as many people as I can.

Super professional, very friendly, Maureen, Laura, and Dr. Bryant were the best. Literally from the…read moreminute I walked in, Maureen greeted me, within a very few minutes, Laura met me in the customer waiting area, brought me in, and made me feel totally at ease. Laura was so friendly, and answered, with great patience, all of my questions. When Dr. Bryant came in, he and Laura looked at my situation, and again with extraordinary patience and a great degree of friendliness, offered alternatives for treatment. It's difficult to describe any dental visit as pleasurable, but this one actually was very enjoyable. I would, without reservation, recommend Bryant Dental Care to anyone!

My wife was told that two of her prescriptions were ready when she contacted this Walgreens. When…read moreshe drove the whole way across town, staff at the pharmacy told her they were now not ready. whenever she questioned why she was told that they were ready all the obnoxious obvious, transgender young man working the window kept repeating you cannot stay here you will be notified by text or email. This individual kept repeating the same thing, louder and louder each time. Walgreens has gone to hell in a handbasket! Moving to CVS pharmacy because of their lack of customer support.

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-7pm, Sa 9am-1:30pm, 2pm-6pm