Thank you everyone for your reviews of Torres Construction LLC. Wishing I had read them before signing anything. I signed a Work Order and Authorization with the Company representative to contact the home owner's insurance for an inspection and possible damage compensation. The home owner is locked in for the project after 3 days. What customer knows within 3 days that any company is incompetent? Regardless, after several weeks of no contact, I called the sales representative regarding a start date. He was to call me back within 4 days, didn't happen. His excuse for the delay was "Covid." This was in Sept. 2022. Finally I contacted the office for a projected start date, and was told Oct. 11. Some time later I received a phone call that the start date was moved to Nov.1, then another call moving to Nov. 3, then a fourth call moving the projected start date to Nov. 29, 2022. The excuses were inclement weather and lack of personnel. You can decide if these are legit. I tried to cancel the contract and request a refund, but Bernadette was loud and disrespectful, talking over me for several minutes. Also, as pointed out in another review, they want 20% compensation to cancel the contract of the entire estimated project. There is no contract for the entire project. There are other reputable companies around, use one of them. read more