Jennifer has been a huge help with my very active, anxious pup over the 3 years I've had her! I can…read morehonestly say without her encouragement and guidance through some tough times, Molly would have been returned to the shelter. So a million thanks, Jennifer!!!!

PLEASE... Donate and let's help this WONDERFUL group of animal loving folks save and take great…read morecare of our beloved animals who are lost and need their help! Best dog rescue organization I've ever seen! Thank you :-)

I took my dog in for a routine grooming appointment and had a very disappointing experience…read more The groomer told me my dog had a knot on his ear and went to consult another groomer. After briefly examining it, she came back and said she couldn't groom him because the knot was too close to the ear and recommended that I take him to a vet. The problem was that it wasn't a knot at all--it was simply some tangled hair. I was confused and asked if they could at least groom the rest of him, but I was told no and that I would need to go to another groomer or a veterinarian. It made no sense to me that an entire grooming service would be refused over what turned out to be such a minor issue. When we got home, my wife combed the tangled hair out in less than two minutes. That made the recommendation to see a vet seem completely unnecessary. The whole experience left me feeling like they weren't interested in helping or finding a solution. I left frustrated, disappointed, and questioning whether they genuinely care about their customers and the work they do.

I shop at this PetSmart fairly often, mainly for fish and fish supplies. The staff are friendly and…read moreseem knowledgeable enough when I have questions, which makes it easy to find what I need. Prices do run on the higher side, so you definitely pay a bit of a premium compared to other options. The training classes are a mixed bag. They are a nice way to bond with your dog and let them socialize with other dogs, but in a large group setting the actual training itself doesn't always feel as effective as it could be. As for the animals in the store, it's hit or miss. Sometimes there's a good selection and other times the variety is very limited. Still, it's a pretty solid place overall with good people working there, even if the prices and training effectiveness keep me from giving a full five stars.

Julia was absolutely incredible with our hyper anxious dog. I can't recommend her and her partner…read moreenough! We did 3 sessions with them and it made a huge difference in our doodle.

Dawg Boss is extremely knowledgeable in what they do. They can train any type of dog and really…read morelove what they do. Your dog is safe with them and exceptionally cared for. They have helped me many times with my dogs and I know if I have a question I can always turn to them. Definitely recommend!!!

So glad I called Zach to help me establish a solid relationship with my cane corso/pit bull mix…read more Zach was beyond helpful during our month together, and my dog quickly became his biggest fan. We did training sessions at the park, the dog park and the farmers market together to work on training in real world scenarios. Since working with Zach I'm much more confident in my role as my dog's owner and I'm more confident in handling different situations that come up. As promised, Zach has remained available as questions have come up since our month wrapped up, and it feels great to know that I have an expert in my corner as Bodhi grows and continues to change. The things Bodhi and I learned from Zach continues to help us today and I know they will help for many years to come! I continue to teach Bodhi new things using techniques that Zach taught me. I highly recommend Zach for a training approach customized to your family and your dog, rather than some cookie cutter approach from a bigger company.

Zach is exactly what we were looking for! Most trainers were pushing board & train and/or using…read moree-collars, and we'd just adopted a 3-month-old puppy. We're not using an e-collar on a puppy and honestly, we didn't need her disciplined. We needed to establish a relationship and be given proper communication skills. Enter Zach! He gave us this and more! He has given us skills that we will carry with us all our lives and has transformed our relationship with our puppy. We will forever be grateful to him.

Wyatt is terrific and the positive reinforcement training is top notch. We got a rescue dog that…read morehad a few issues and Wyatt is working with us - retraining both the dog and the people - for a better life. Really appreciate the great information he imparts and the calm, effective training he's doing with me and the dog. We've already seen improvement after only a few sessions. He explains that our job is to get the dog to "want to do what you want them to do." We accomplish this through lots of love and positive reinforcement. Kuddos Wyatt!

Thank you Wyatt for helping us with our 4 legged big baby. At 125 pounds, it's so important that…read moreour girl is socialized, obedient, and a good canine citizen. You're training for our pup as well as our family has been invaluable.

I used to be a loyal Petsmart shopper until I started volunteering for a rescue group in the…read moreRichmond area. We hold weekly adoption stands and have done so at many Petsmart and Petco locations. We no longer hold adoption stands at Petsmart locations because of the experience with Petco has been so great and I have to say the staff at this Petco location has been amazing! The staff has been extremely helpful and accommodating. Managers have donated so much to the rescue group and are always willing to help. The store is clean and well organized. The product selection is amazing compared to Petsmart and the prices are right in line with other retailers.

I made an appointment for my dog to get bathed on 8/13. The groomer called in sick so I gladly…read morerescheduled for 8/14. I received a call that they needed to cancel my appointment again. So I scheduled for 8/16 . I told associate on phone each time my pup had anxiety that was why I needed a straight through appointment. They said no problem. I arrived on 8/16 to be told they would not bath him because he is on medication for anxiety. This was something that should have been discussed up front. The associates were not friendly with me or the other customer in line.

Grooming services are spot on! Love that I can have her yearly check up and vaccinations done…read moreduring her grooming appointment too, and I don't even even have to be there! Great for a busy mom.

Very caring and professional, they took good care of my dog. I would highly recommend this clinic.read more

My dog's favorite groomer -- and honestly, that's the only review that matters…read more When she used to go to Petsmart, she'd come home looking groomed but emotionally devastated. Like she just survived something. Now? My cockapoo comes home strutting. Tail high. Energy up. Acting like she just left a spa day with a motivational speech. She looks better and somehow happier than when I dropped her off. That's elite service. Great grooming, great vibes, and clearly a place that actually cares about your pup. Highly recommend.

Let me just say this: I can understand every review given so far…read more The 5 Star Reviews: I can understand having a great experience. If you have a dog, that is easy to cut, I have no doubt they will do a great job. The 1 Star Reviews: I can understand, having a bad experience, especially for smaller dogs that could be easily traumatized for lack of care. The staff is very young so I also understand lack of maturity in their responses. My 3 star review: The price, location, and friendliness of staff were all exceptional. The cut was better than a Petco/Petsmart haircut and way better priced, but the razor indentations, inconsistencies, and trimming most of his tail (when asked not to) marked this haircut down 2 stars. Overall, I wouldn't mark it down significantly. I believe they deserve a second chance because of the overall young age of the staff and their kindness.