C and C granite was very accommodating and easy to work with. I explained what we wanted and what…read moreour budget was and they delivered! Great work and great quality. They beat all their competitors that I spoke with both in price and in service. Highly recommend!

I had a long countertop-buying journey but after finding C & C, things moved so fast! I barely…read morefound them because I was only calling quartz dealers and installers, but I needed granite removed so I stumbled upon them through a Google search. I called one day (and spoke to a super nice guy named Chris), went to their office the next (and met a spunky gal named Carlee), then I had my measure a couple of days later and they installed my new quartz counter tops WITHIN A WEEK!! The whole process was so insanely fast that I still can't believe I have new countertops this weekend! Everyone I worked with was clean cut and made me comfortable to be around them. If you read further than this paragraph, you'll see I dealt with another company first and the guy that came to my house was dirty and stinky and I would not trust him to be in my home alone. Not the case with C&C though, as I did leave the 3 installers in my house alone while I made a ~20 minute phone call. Things I wish I had known going into this... Shopping wholesale slabs of granite or quartz is very difficult to make a viable option (cost-wise) as 90% of installers / install companies charge $40-45/sq to install your personally procured slabs. However when I called C&C they got my attention because they quoted me the cheapest amount for fabrication and install @ $30 or $35/sq. (Hard to remember which amount it was since they made me an offer I couldn't refuse on their in-stock quartz.) If you only need removal of your current countertops, they will remove your granite or stone for $7/sq. That's super cheap! The next cheapest quote I got was for $7.50/sq. The highest quote I got was $13.50/sq!!! Insane. My quest for new countertops actually sent me to Home Depot and Lowe's when I couldn't get a fabricator for cheap, but my big box store plan wasn't as easy as I thought it would be. HD contracts out installations to a place called Designer's Choice. I had a few questions as well as follow up from my laser measure and it was endless "Oh you have to call (insert the company I wasn't speaking with) for that answer." It was annoying and finally I said I just wanted to cancel the job and Home Depot refunded my money without hassle, luckily. We wanted quartz because natural stone has such huge variations and designs and we really wanted white countertops. Quartz is mostly "stone-like materials" and about 7% glue. It is not high heat hardy like granite and I didn't know that going into this. A hot pan will burn your countertops and we are used to granite so if I hadn't learned this, our countertops would be burned in no time. And speaking of hardy, my C & C install team told me the quartz is nonporous (unlike how granite is porous making them hard to sanitize). My installer specifically said "you don't have to worry about red wine staining your countertops. Liquids will just sit on top until you wipe it off." My husband actually drinks red wine every day and unfortunately within 8 hrs of install, we already have a very faint red ring on our countertop that did not clean up with a clorox wipe or rubbing alcohol. I'm going to get oxiclean to see if that will work. And finally.....seams. I refused to settle for seams in my countertops when the current granite I had didn't have seams. Seams are apparently pretty common so make sure you know how you feel about seams in your countertops and be clear if you oppose them. Oh and off topic but I have to say that fireclay sinks look so AMAZING and so clean! Gorgeous!

DO NOT CHOOSE THIS COMPANY!…read more We originally picked this company because they had above average reviews and they quoted us a fair price for granite installation. During the removal process of our countertops they ripped off a large piece of sheet rock exposing our pipes behind our kitchen sink. They stated they would fix it when they came a few days later to install the granite so we were not too concerned. Also during the counter/sink removal process they claimed they turned off our water, but when the installers returned 3 days later they discovered a slow leak that had seeped into our cabinets and under our hardwood floors. No one, including the companies' contracted plumber, could give us an explanation for the leak. To make matters worse the installers did not fully fix the exposed sheet rock they had promised to fix days earlier. We contacted the company that night and sent videos and pictures of the damage. The next day after 2 pm the companies' owner (Julie) called me to basically inform me that the leak was not her companies fault and I had to file a house claim. She seemed apologetic at the time of the phone call, and stated that the company would do what they could to help because they were a family-owned company who puts their customers first. The only other time I was contacted by the company after that conversation was a few days later requesting final payment for their services. I tried to call Julie again on the phone and she never returned my phone calls, she only responded back via text. The sheet rock they ripped out had not been fully repaired and Julie text that her installers would contact us that day, they never did. Not only did we have to pay our backsplash guy extra to fix our walls, but the company also installed our cooktop crooked. After all of this we had to file a house claim totaling more than $18,000 worth of floor damage from this "mysterious" leak that no one could ever give us a clear answer of the cause. A month and a half after getting the granite installed, our house is still under construction from the floor damage and we have not heard from the company apologizing for anything. DO NOT CHOOSE THIS COMPANY! The owners seem to not care about their customers but only care about your money and if damage occurs their advice will be to file a house claim.

Difficult. Sales contact person not at work many days as confirmed by business, but I already…read moreknew. Also did not send info multiple times that I was told I would receive. Down to last minute to get final choices, not thru my doing. After installation saw corners on island not as we discussed - in person. Also one counter not what was in final emailed list. Put in something discussed at earlier date before I was told to go to plan B. When I called to ask what type of stone this was so I would know how to care for it, I was told they would check on my order and call back. Now a month later, no return call received.

I used pro stone years ago and a Crack at the sink occurred within nine months. I called and got…read morethe run around about someone coming, passing it along to someone else, that person no longer works here, then I'll get someone out there. I was extremely patient. Someone finally came and inspected it, and told me someone would be calling me to schedule a look. Well, my patience went too long. By the time, I finally got the one to inspect it, I was passed my one year warranty. The Crack grew to over a foot in a master of months. They have horrible service all the way around. The owner is horrible by not backing his installation and not having better customer service. There are so many more places to buy and fabricate your store. I have used another company since that debacle and was very pleased with the bathroom counter installs of marble and granite.

I would give "0" stars but that's not an option. I have a custom built home in Collierville and the…read morehood they installed is detaching from the ceiling. They quoted me $175 for a visit and more if parts and labor are required. The house is 4 years old and a hood shouldn't be falling down and I certainly shouldn't have to pay for it. I emailed them my response and the cowards haven't responded.

Great family owned company. Been in business for over a decade. Very knowledgeable and great…read moreprices. Quick turnaround!

Buyer Beware!!…read more Miserable. From design to communication to execution... just miserable. We were treated like fools to be fleeced the entire time. We went to D & H Designs to redo our entire house (five vanities, one laundry sink and our kitchen). We were told over and over that pricing was by the footage, not the slab. We picked out our pieces and the templates they sent were all the wrong granite type. We had to insist to see the actual pieces and found they had all the wrong slabs. We asked for full backsplashes and the designers insisted on having everything line up. But only in 2D. When we saw our pieces in person everything was off by 45 to 90 degrees. The installer called David (the owner) and told him it was wrong but David told him to continue. The also drilled a three inch hole in the middle of a large piece behind the stove for no apparent reason. When we called David, he said they could plug it with another random piece. Absolutely unacceptable! With our granite type, that would stick out like a sore thumb. Three weeks our kitchen was unusable. So we asked them to fix the kitchen and have the whole backsplash redone to flow horizontally as the eye would track it. They refused to return our calls for two weeks. Finally after insisting, we had a meeting with David and he wanted to charge us $10k to fix his mistake in design and execution. He wanted to charge us for TWO FULL SLABS for what was coming from 1/2 slab. I talked him down to the 1/2 slab price but only later realized I was still paying for his mistake. Stay away!

We had two tubs resurfaced by Surface Solutions. Both tubs began to bubble and peel after a few…read moremonths. I contacted Don, the owner, and he sent a crew out to re-do the job. The second resurfacing was completed and a few months later, both tubs peeled and bubbled again. Having lost confidence in Surface Solutions to do quality work, I contacted Don, the owner, to request a refund. Even though the work was still covered by warranty, he refused to refund any money. Saying, "I never refund money." If you're thinking of using Surface Solutions, find someone who will actually stand behind their work and save yourself the time, money and the aggravation.

Prompt, Punctual and Professional. Don did an amazing job on my kitchen sink. It looks brand new…read more He and his assistant went right to work, and did a great job. Highly recommend.