This is my go to Top Golf in the Phoenix area! Food, drinks and service are always on point! Jack L, who checked us in was very polite, friendly and accommodating. Rob was our server for the bay and he was great too! Can't wait to go back! read more

I visited Topgolf Glendale on Saturday night (3/14) and had one of the worst service experiences I've ever had here. We were in Bay 109 and our server was De' Laurence. Normally, a server greets you shortly after you arrive and goes over safety, but we waited about 10 minutes before he even came by. When he did, he skipped any introduction and just asked what we wanted to order. I've had the Play More Membership for about 5 months and ordered waters and an appetizer, the chicken buffalo dip. The food actually came out quickly, in under 15 minutes, which was great, but our server then confronted the food runner in front of us, questioning whether the order was even ours because it came out so quickly. It was uncomfortable and unprofessional, especially since the runner confirmed it was correct. From there, the service continued to decline. I had to repeatedly remind him to bring waters, plates, and napkins. He eventually brought four plates but only two napkins for a group of four, and even after asking multiple times, the waters didn't arrive until we only had about 15 minutes left of gameplay, after asking four times. By that point, we were already 30 to 40 minutes into our session. With about 12 minutes left on the hour, he came to charge us using the handheld device. After we paid, we chose not to tip because the service was clearly not up to the usual standard we expect at Topgolf. He immediately turned the screen, saw the $0 tip, and loudly said, "I'll make sure you guys never fucking come back here again." He said this aggressively and loud enough that the surrounding bays turned to look at us, which was extremely embarrassing and completely unacceptable conduct, especially given his tone and inappropriate language. He then left the bay area. Shortly after that, a manager came over and told us to leave, even though we still had about 10 minutes of gameplay remaining and unfinished food. The manager also refused to provide the server's name, despite it being clearly visible on his name tag. The manager told us, "My server said that he was disrespected by you guys, so I'm going to have to ask you guys to leave." Even after explaining the situation, he still did not try to accommodate us. To be clear, the gameplay and the food were great as usual, but the service and how this situation was handled completely ruined the experience. As a loyal Play More member who has been coming to this location for years, I'm extremely disappointed. Being verbally disrespected and then asked to leave without any refund or compensation for unused time and unfinished food is unacceptable. Especially after we waited an hour and a half to get a bay. Which we happily waited due to previous amazing customer service from other servers. I hope management takes this seriously, because this is not the level of service I've come to expect from Topgolf. De' Laurence needs more than just a conversation with management--this was extremely unprofessional and very disappointing. His demeanor and behavior are not appropriate for a customer service role. read more

tried to call them multiple times and when I was finally able to connect to a rep they put me on hold then hung up. mind you all i wanted to do was ask if i could request to have a second floor bay after being out in a hour wait list and i wouldn't even have minded to have to wait longer read more

I wish I could give 3.5 stars mostly because the food was not great and it was expensive but other than that it was fun. My son had his 14th bday party with three of his friends. The kids had a lot of fun playing topgolf. The service was great! I left the boys to play and went on to the patio and the server Sarah came out onto the patio and she kept checking on me. The boys had the all American burger and fries. It wasn't very flavorful. Fries were ok. 5/10 on the fry scale. I had a sav blanc and it was nice. The place was hopping in a Saturday night. I would probably come back and skip the food. read more

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Made a reservation on a Saturday which was great because we walked right in. The server took about 15-20 minutes to come and take our drink orders, he came and brought drinks and took our food orders with no issues, read back our order and we confirmed it. When the food was brought to our table we noticed he had doubled our order of almost everything we ordered, when the bill came our server told us he compensated with taking off the extra time which was only 30$ worth but still charged us for all the double food we DID NOT order!! Incredibly unprofessional, and not our fault yet we were still charged. read more

Topgolf - Sports Bars Near Me - Glendale, Arizona

Took my three nephews to topgolf in Glendale this morning. Tried to get a reservation before arrival, but the earliest reservation was an hour and a half out. The people at the front desk were very nice and accommodating, but I do not understand why they have walk in bays available but no reservations available. If you make a reservation, it's cheaper than a walk-in, I'm not sure? The bay that they put us in, was in a corner, very noisy fans and music. We could hardly hear one another speak. The facilities were rundown, and the bathroom stunk of urine. I have enjoyed going to this location with family that comes onto town. I believe this will be my last visit for sometime until some things change. read more

Wasn't great wasn't bad honestly very mid, Service was pretty good. Food was average and golf amenities were already kind of wore out.

They advertise an offer on Groupon and then they don't honor it. My family and I went in with the purchased package and the woman at the front desk refused to take it, saying they don't have any Groupon offers. I pulled up the offer right on my phone, showing her the exact address, logo and text of their location and nope! She refused. Super scammy. read more

brooke took such good care of us she was so sweet and was checking on us AND it was her first day. SHE HAS TO GET A RAISE!!!

I am extremely disappointed with our experience at Topgolf. Our party of 10 received poor and inattentive service--our server checked on us once, then disappeared for over an hour. We ordered food that never arrived, yet were still charged for items we did not receive. Due to the lack of service, we went to the bar to order drinks, only to be reprimanded for doing so despite never being informed of this policy. This situation could have been avoided with basic communication and proper service. We were then falsely accused of being intoxicated--despite several members of our group not drinking--and were asked to leave. As first-time guests, this was incredibly disappointing. Instead of addressing our concerns professionally, management escalated the situation by calling security to remove us. The staff was rude, unprofessional, and dismissive. Overall, this was an unacceptable experience, and the level of service and management needs serious improvement. read more

Always a good time here! We love bringing the kids for a fun family outing to play some games and enjoy lunch. The kids enjoy chicken bites and mini corn dogs and we've split flatbreads, poblano dip, and other appetizers. All are tasty and easy to snack on while you play. The servers are always very friendly and attentive, helping with menu suggestions and refilling drinks while we play. We love the indoor-outdoor feel and plenty of AC and coverage on warmer days. Come for half price play Mon-Thurs or check out some of their other special rates. read more

Cole P was a wonderful server! We had a great time at this location! The food was wonderful and so was the atmosphere!

A fun hour. Clean, well-kept. A little pricey. They have classes, clubs, and anything you may need to get started with this addiction! read more

Topgolf - Sports Bars Near Me - Glendale, Arizona

Went to top golf as a gift idea for my sons as father's day gifts. Kasey was so very unhelpful, he could not offer suggestions, or tell me pricing. Kasey told me that information could be found online, he acted as though I was bothering him, even though there was no one waiting or needing assistance. I thought it would be nice to place a gift card in their father's day cards, something they could go do together. I know they have been interested in golf and who knows they may have gotten memberships, if it was enjoyable like I think it would have been. I would not recommend read more

Came for the M-F half off deal to this location and made it before 4pm. The people at the front said that we would only get a few minutes to play for the half off price and then once it hit 4pm, we I would be charged a percentage or the regular fee. This deal is super misleading and doesn't say anywhere on their website that you HAVE only until 4pm. It should definitely specify that so others don't come before 4pm thinking they'll get an hour of play for half off! read more

Topgolf - Sports Bars Near Me - Glendale, Arizona

We all had a great time. The service was amazing. Andrea kept checking up on us and helped us out with getting more time added on. The food was amazing. The warm pretzel bites were delicious and the vibe was just right. Will be back again soon read more

I brought a group of 8 coworkers to Topgolf in Phoenix to celebrate their performance at work, and unfortunately the experience was very disappointing. We were assigned Bay 202 and had to ask three different servers just to find out who our waiter was. Drinks took a long time, food came out at different times, and multiple orders were delivered without plates or napkins. We also asked to speak with a manager and no one ever came. When I was paying, the server pointed out the tip section and said, "Here is the tip section just in case you want to leave me a tip," which felt inappropriate given the level of service we received. Because of the ongoing issues, we canceled our last 30 minutes and left early. What was meant to be a team celebration turned into a frustrating experience. As a group of Latino professionals, we left feeling overlooked and uncomfortable. Very disappointing overall. read more

While the price to golf at this location is reasonable, there are additional unforeseen "costs" incurred. Frequently, there are issues with their golf ball tracking system, leading to a less than desired experience where the tracking and scoring of the game is concerned. In addition, most of the time, the service is less than desirable. If you are willing to make a drive across the valley, their location in Scottsdale is superior. read more

What happen to this place . So entitled and comfortable with regulars and making money with no effort . I'm very disappointed of the treatment to patrons . We invited a family to golf with us and man was it an embarrassing moment . Very rude and distracted . Andretti's was so much fun ... read more

Our family loves visiting this place. It's clean, fun, and perfect for families. The server we had today was friendly and accommodating, and the game was enjoyable for everyone. Despite the 104-degree heat, I didn't feel too hot, thanks to the fans and misters they had running. Based on those factors alone, I'd give it 5 stars. However, the food was disappointing. We ordered guac and chips with queso dip, a kids' junior hamburger meal, and a mini corn dog meal. The chips were stale, the dip was watery, and the hamburger was in broken pieces that kept falling off the bun. The manager did have the kitchen make a new one, which came out fine, but by then, our game time was almost over, and my little one had lost his appetite. They did bring out a complimentary dessert for his birthday, which was a nice touch--he chose the injectable donut holes. Overall, I'd return for the games, but I wouldn't order appetizers or meals again. I forgot to take pictures of the food, until the second hamburger and donuts came out. read more

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First off the administration for this entire chain totally sucks. I wanted to get a reservation way in advance, but they won't let you make a reservation more than one week in advance. For literally any other business, you can just call and make a reservation weeks in advance. The people on the phone refused to service me at all. Additionally, the formatting for inputting a gift card online is incorrect and it was a headache putting it in so they really should fix that. If there's one thing really cool about this place is that you can save money by going here during off peak hours. For instance, I saved my group $56 by reserving in the morning. Note that each bay can hold 6 players and 2 extra observers. When I got there, I went to the front desk to check in but there was 7 people standing around and they refused. They said the only way for me to "check in" was to respond to the automated texts. Yet another example of how inane their systems are. Additionally, some of my friends were running late and they refused to let us start our 2 hour time slot when everyone would arrive; our time started at my reservation spot. Not only that, but we couldn't even go to a bay of our choosing despite there being 3 whole floors. This place has no flexibility and no ability to adapt to customers. While there, I ordered a Smokehouse BBQ burger which comes with a side. This cost $15 and the whole meal was average. I actually wanted nachos but thought it was extremely lame that the nachos is just only 6 chips. It was nice that different servers would come and check on us in awhile. The overall gameplay and ambience was quite clean, relaxed, and spacious. There are different game modes and we only had time to really play 1.5 of them. As a neophyte to this establishment, it cost me $5 just to enter my name into their game system. What this means is that if you're there to just have fun, you can just share a profile with a friend to avoid the $5 fees. Overall, it was a neat golfing experience since it's best described as bowling but with golf. However, there's still plenty of ways for this chain to improve. It cost us $95 total to rent a bay for $2 hours on a Saturday morning. read more

Topgolf - Smokehouse BBQ burger with tater tots. - Sports Bars Near Me - Glendale, Arizona

So I'm really not sure how to rate this experience. We were a big party, booked two bays for two hours. Only six people ended up golfing, with six opting out. One, it was extremely hot even though they had large oscillating fans with misters. Two it's really not affordable, actually quite expensive for what it is. Three even though the balls were going in the holes it didn't always register the score. If you've never golfed before they charge new golfers $5 in addition to renting the bay. Why? So there was some positives. Our service was good. Waiter personable and was at the table whenever we needed something, never having to wait. The food was average but they have a good selection, a little something for everyone and it came nicely presented. And was actually not expensive for a venue like Top Golf. Inside bar area is great. Massive tv's that they had several MLB games on. Bathrooms clean. Even the parking lot security guard seemed he was happy, even walking outside in the middle of an AZ summer Would I return. Maybe, if we had a group and wanted to do something different for date night. It's a great concept but I just wish it was a little more affordable. read more

Merchant refused to take groupon certificate for an hour worth that I payed $30 for. Was an hour drive for nothing. Never coming back

I came in yesterday and had wings and played for a while and the server DaLaurence was very attentive and professional with my group even when he was busy. This was my first time coming to Top Golf and I will definitely be returning with family to try more of the menu and play thanks to our awesome server!! read more

We're visiting the area for the weekend and stumbled across Top Golf a few minutes from the house. We decided to book a reservation t9 give it a try. There were some initial hiccups with the reservation, but everything was sorted out. Once we got our stall, we had the pleasure of being served by Lily. Her service and attitude was impeccable. It was relatively busy when we first got there, but that didn't stop her from providing top notch service. It's nice being able to travel across state lines and be treated with such kindness and attentiveness. Next time we're in AZ, we would most definitely swing by! Hopefully we'd be so lucky to have Lily again! The gentleman that fixed our machine was also extremely helpful! He solved the issue in a timely manner and got us back in the game! Again, it was nice not being treated like outsiders like we had been received at many other places this weekend. We appreciate you! read more

A fun experience that a variety of people can enjoy! The food is surprisingly good and the drinks were delicious. I'm not a golfer but still have fun hitting the balls with the different game options. It is a bit brutal in the summer though. The misters help but definitely still hot. Overall a nice outing. read more

Topgolf - Sports Bars Near Me - Glendale, Arizona

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I'm sad to post this because I usually receive great service at Top Golf, but today was a terrible experience. It took over 40 minutes to receive our food. While other bays were issued food after our order. The young lady Elise said sometimes they lose the tickets. This practice shouldn't happen. Mismanagement. read more

Topgolf - At Topgolf - Sports Bars Near Me - Glendale, Arizona

We enjoyed a family outing to top gold, it's always a blast! Though I can't say I recommend going in the summers, they have misters and fans but it just isn't quite enough to keep cool during the hot AZ summers. Evenings would be best if you do go. Love that they give you the whole beer when ordering a michelada. I asked for extra limes and they provided! The mango daiquiri was interesting, we were all a little confused when it came out.. we thought daiquiris were blended. Mango lemonade was meh Mule was delicious, my favorite drink out of them all The espresso martini was very sweet, the flavor of simple syrup overpowered it. It is not made with fresh espresso. read more

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Went to this Topgolf for my friend's 21st birthday, expecting a night worth remembering. Instead, it was memorable for all the wrong reasons. Our server, Abi, kicked things off with foul language, attitude, and service so bad it almost felt intentional. The Topgolf tracer never worked the entire night, and despite multiple failed attempts by the manager to fix it, Abi still tried to force us to pay for the round. When we asked to speak with a manager, she flat-out said, "I don't care." It got worse. Once the manager finally came over, Abi decided to lie to their face and accuse us of threatening her tip--completely made up and a pathetic excuse to cover her own incompetence. At that point, it was clear she wasn't just bad at her job; she was actively trying to ruin the night. If you want to waste your money, deal with a rude server who lies to management, and leave more frustrated than when you came in, this is the place for you. Otherwise, avoid this location at all costs. Zero out of five stars. I'd literally rather pay to golf in a parking lot with strangers than ever step foot in this circus again read more

Connor served us decently but we did have to ask for napkins maybe 3-4 times and it still took him till we payed the check (which we were here for an hour). What we thought was weird was they he had asked if we specifically wanted 3 napkins or 7 and we just replied 3 is fine. After 10-15 minutes we still hadn't had napkins and we seen our server just standing around a talking so for what seemed like the 4th time we asked again and we knew he didn't forget because again he repeated "oh right the 3 napkins I'll be right back" the food was gone by that time and we didn't even need them anymore. read more

Rating 0 - No organization for the volume of customers they receive. Management has not put in any forethought into how the function. Employees are on the cell phones not paying attention. read more

A place that anyone could enjoy! Top Golf's lively atmosphere, delicious food, and immersive games keep me coming back every time. While it does typically have a wait (especially for upper bays), it is definitely worth it! My guilty pleasure at Top Golf are the Mac n' Cheese Balls and the Injectable Donut Holes. YUM!!! read more

Topgolf - Friends @ Top Golf - Sports Bars Near Me - Glendale, Arizona

Took my son here for a golf fun date. He had a bast with the kids games. I did too! The staff was friendly and helpful as it was our first time there. The bay staff explained the games and got us started. There were a few hiccups with our bill but the manager settled us up straight away. Food was kind of the sidebar here, not the main attraction so my expectations were low. Overall a fun experience. Our total bill for two was $100. We went on half price Tuesday before 12. That included game time, food and a few drinks. Definitely will go back for a special occasion. Not a regular go to spot. read more

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When I leave a business, what I look for is the expressions on patron's faces. Yesterday they were pretty universal- smiles, laughing, and joking about their last few hours at Topgolf. We spent 2.5 hours hitting more than balls; we were a large family re-bonding. The food and drink were great, service provided by Rachel and her mgr Bill was timely and non-intrusive, and the facility gleamed. Top-notch food and service made this holiday outing a huge success. Thanks to all. read more

What an amazing first time experience of golf . Food is good we had steak and chicken fajitas on the menu with the cilantro lime rice refried beans and a host of compliments to include salsa mild it was delicious guacamole which was also very good crémé and sour cream and lastly some cheese queso!! We had a room and service which was awesome they kept my tab open and the drinks coming !! Long Island iced tea made to perfection!! Nice and sexy if this were a date it would be especially cute!! But atmosphere is great for groups meetings social gatherings and for no reason at all. Staff was amazing our server kept me hyped off my unwillingness to close my tab lol clean personable space I mean I couldn't of had a best first time experience!!! Black Nurses Showed out this time around !! Thanks Top Golf for such a great time!! read more

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Fun place to meet up with friends, but its on the pricey side for sure, especially for the mediocre bar food.

We as a family were treated to a super experience yesterday (my birthday) at Glendale Top Golf. Management and staff went above and beyond to ensure that our CX was positive and memorable. Other than my first shot which went about 2 feet, everything was perfect for the 6 of us. Thank you for a great morning and for thinking I looked 21. Looking forward to the next time. read more

Topgolf - Sports Bars Near Me - Glendale, Arizona

When we go visit family in town we usually always name a stop in to Top Golf It's fun for most all ages and it's a great atmosphere with very good food and drinks. Perfect for a few people or a lot of people! Perfect for any skill level read more

Absolutely top tier experience! The young woman Elise was extremely kind and the guys and I really just had such a good time at this Topgolf! Highly Recommend fs! read more

My wife took me here on my birthday and we all had a great family time. There was a wait for upper bays and we decided to wait. We were given an estimate for 45 minutes but we received a confirmation message for the bay being ready in 30 minutes. During the wait, you can enjoy yourself at the lobby's restaurant. There was someone to assist at the bay. Our order took time to come and hence to compensate the server gave us 15 minutes extra time of play along with a free cocktail. My wife secretly told them about my birthday and they literally arranged a grand wish with 6-7 associates from the staff member along with an HBD board and a complementary ice cream. Overall it was a great experience and birthday celebration. I would recommend this business. We went on Friday evening and hence it was the most expensive time to rent a bay but they run deals all the time and it is economical during the weekday and especially during day time. read more

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