Was referred here by my dentist to have a few teeth extracted. The support staff at the desk were…read moreamazing but that is where it ended. After i was taken back to the chair there was little to no conversation. People were flying in and out of the room. Dr Zeller came in and yelled at an assistant for not having something correct on his tray. He started numbing me and injected me a few times where it hurt so bad I about came out of the chair. I have been numbed many times but never had it be so uncomfortable and rushed. They then left the room to give the medication to work. When he and the assistants came back again he continued to berate them and what they were doing. He started working and, at one point, was frustrated and dropped a heavy tool right in the middle of my chest to grab something else. He quickly removed the teeth, yelled at the assistant for not placing the gauze correctly and started saying a few words about how my mouth would feel. At the same time the assistant was trying to tell me about "after care" reciting something that was rushed and she had said a million times I'm sure. She then stopped about half way through and said this is all printed and in the bag and escorted me to the desk. Dr Zeller was out in the hall pacing and yelling, "I need a patient, I need a patient!" I finished at the desk (again all very nice) and left. I felt like they were working cattle or a pit crew at a race track. It was very, very rushed and impersonal. I normally don't have ANY concern about my dental work but I can not imagine what someone that does would feel like going into that environment. I don't need casual conversation but at least treat me like I'm human. It's like the guy was trying to meet some quota for the day. No way would I let my family members go there and I'll let my dentist that referred me know too.

In my opinion, Dr. Zeller is a barbarian! I was having my teeth pulled for dentures. He pounded…read moreat my teeth with what felt like a hammer and a chisel, would go in with a pair of pliers and yank my head back and forth like a dog playing tug of war! This was done with only novocaine and a pill to relax me because I have diabetes and he didn't want to chance any other anesthesia. I had a large piece of bone come through the gum later that was tearing up my tongue. When I went in to have it taken care of, the went in with a pair of cutters of some sort without any novocaine and started chopping away! When I stopped him, he seemed annoyed that I wanted the novocaine because he would have to change treatment rooms and couldn't just hack away. The office staff is wonderful, and Dr. Baker is very nice and the exact opposite of Dr. Zeller. I saw her when Dr. Zeller was not in, and she was very gentle and very personable. I am now in need of further surgery, but will not being going to Dr. Zeller.

My review is about their billing/documentation practices, not the clinical care. I had ongoing…read morebilling issues with this office. I received multiple bills with inconsistent balances and no clear date-of-service explanation. Staff could not provide coherent accounting, and at times said to "ignore" invoices. My requests for clarity went unresolved, and the practice later terminated my care while claiming the issue was my fault. The Director of Billing was condescending in phone calls would not allow escalation of improper conduct to owners of business, or owners were part of the problem and front receptionists always rotating and never knew how or who to address issues to, all this prompted a complaint to the Kansas Dental Board. Would not use this company, one problem after another

I had a great experience today at my consultation with Dr. Smith and staff in Lawrence, KS…read more Everyone was very pleasant to work with, and Dr. Smith took time to explain everything in detail, making sure I understood what was happening with my teeth, why it was happening, and all my options moving forward. I did not feel at all rushed, I was able to ask any questions I had, and he even followed up with me later in the afternoon after reviewing an X-ray they had taken to explain a possible issue with one of the roots of my tooth. I would definitely recommend Southwind Periodontics and Dr. Smith to anyone needing specialty dental work!

Go to FOX Dental, you wont regret it and will thank me later…read more Issues started with a couple crowns not being right which are still not right. Family friends children departed also due to incorrect crowns, which this office strangely has you sign contracts for the warranty on them so you cant leave. Over the years spent well over $6K with this office and was about to spend another several thousand $, but thankfully woke up and will spend that with a dentist who is more focused on great experiences rather than $. I began to notice this $ focus about the third cleaning when the hygienist constantly tried to upsell me. I had to switch hygienist it was so annoying, plus she was very aggressive on my teeth. Second, when asking questions on billing, the front desk lady Mona had a temper tantrum in front of customers. Final draw was when I went in for a service and was told it would be no charge on "3" different occasions, one while sitting in the chair. Next week, got a bill. Called to discuss it with Kelly who only returns calls when, you guessed it, $ is due. All that came of that convo was disregard of being told there would be no charges and repeating argument that all services are ran through insurance and the bill is due. All around poor experience, poor attitudes, lack of knowledge of crowns, and $ over customer experience.

Best dentist I've ever seen, says the person who stopped seeing dentist over 10years ago due to bad…read moreexperience. I strongly recommend them. No wait time for me, very attentive, patient with me and explained everything I needed to know. Great recommendations for me on all I needed to do and their rates are amazing! If I don't have a dentist, try them!

Never trust Aspen Dental in Topeka! When I went there for a dental crown, they were super nice and…read moretold me my insurance would cover 20%, and I just needed to pay 80% upfront before they could do it. So I paid my 80% and got the crown done. But six months later, I suddenly received another bill saying the insurance didn't pay the 20%, and now I have to pay that part too! What's going on? Isn't this just a scam? What's even worse is that they replied to my review and asked me to call 844-296-0187 for help. I called, but it was completely useless -- no one actually helped me at all. It's so frustrating! I already spent so much money and still had to deal with this nonsense. I just want to warn everyone: don't fall for it!

The staff at this dental office are friendly and accommodating, and I appreciate how they treat…read morepatients. However, I had a very stressful experience with their billing and insurance process. I already paid my portion of the charges--$2,700 through CareCredit. The remaining $1,600 was supposed to be covered by my insurance. My insurance sent Aspen two letters--one on August 5, 2024, and another on July 15, 2025--asking for the information needed to approve my claim. Unfortunately, Aspen did not send the documents. In the first week of October, I called the office, and the billing staff told me that my concern was on a "ticket" and would take 2-3 weeks to process. I waited, but when I called my insurance on November 21, I was told that Aspen still had not provided the information they needed. Because of this delay, my insurance can no longer cover the $1,600, since the timeframe has already passed. Now, I am receiving voicemails and letters reminding me about the amount due, even though the issue happened because the required information was not submitted on time. This situation has been very stressful for me, and I hope Aspen can improve the way they handle insurance requests and patient accounts so that others do not experience the same problem.

Dr.Chronister is a thorough and professional dentist. I saw him during the Pandemic and his wife…read more(reception desk) wiped everything down from the front door to reception desk and back when you came in and departed. Sanitized top to bottom. He did the mold for my implant, had it made and placed it with care and the upmost consideration for my comfort. He will take care of you and allay any apprehensions you have concerning dental care. Truly a FIVE STAR dentist.

Highly recommend Dr Chronister! What a cool guy and wonderful dentist. I was out of my home state…read morevisiting family back in Kansas and had an emergency dental situation. We called the doctor on a Saturday morning and he went into his office a few hours later, set everything up, and saw me during a time his office was closed. I was super grateful for his help and willing to see me urgently on a Saturday. I wish I lived in the area so he could be my dentist. If you need a highly skilled dentist, super kind and smart I would recommend him! Thank you doctor! I'm so thankful!

Dr. Exon is a wonderful dentist. It is easy to schedule appointments for biyearly checkups as well…read moreas fillings and emergency work (fillings fallen out or crowns needing re-cemented).

My family have been patients of Dr. Deeter's for more than 20 years. He is professional,…read moreknowledgeable, and kind. Great staff. My teeth are healthy and strong. I look forward to checkups.