My husband and I went to several scratch and dent appliance stores with no luck. We decided to try…read moreBest Appliances and boy were we happy we did!!! I was low-key looking for the "tap-tap" LG refrigerator that makes craft ice. I walked in and there she was!!! The refrigerator had 2 small, but noticeable dents and the price was less than half of what I know this exact refrigerator cost at other brand name stores. The refrigerator at Best Appliances was brand new, it still had the wrapping paper on it. Edwin the owner is so kind and knowleable. He stands by his appliances by offering a 1 year warranty on his appliances. I found the service so delightful that I also bought a washer and dryer as well!!! The delivery was on time and they hooked all 3 appliances up without issue. I will never buy another new appliance again! I'm a customer for life Edwin!!! Thank you!

Great experiences both times I've been to Best Appliances. Prices were always reasonable and they…read moreare willing to negotiate a bit even! Edwin was at our house delivering the appliances within 2; hours and does a great job. Please go see them!!

Stop Here First!!!! Seriously, this place is awesome…read more Excellent customer service to find exactly what I needed, which was a counter-depth refrigerator. They have an absolute treasure trove full of great models, brand new, but with minor scratches or dents. Look, I was apprehensive about "damaged" appliances, but this is not the case. These are tiny minor scratches and little dents that can be covered with a magnet! I bought a brand new fridge for half the cost! And it looks amazing and came with a warranty. They also had stoves, freezers, washers, and dryers. They also do in-home repair work on appliances and HVAC! In all honesty, go here first and then go to the big box stores and you'll see for yourself. You'll be glad you did.

asked salesman to make sure it properly said not to worry if it doesn't work, he would send…read moresomeone out to fix it was less than thirty days and stop working. Call owner and would not honor what the salesman Said. so think twice not a man of his word

My LG front load washer was making some terrible noises. Called Mary's Appliance based on Yelp…read morereviews. - Answered the phone promptly. - Fit me in with 24 hours - Diagnosed quickly and provided an estimate that was comparable to what I was expecting from internet searches. - Reasonable diagnostic fee that applied towards final repairs - Shared other random appliance related advice like buying leak detectors from Amazon and how to best prevent the slime build up you get in front load washers - Genuinely a nice guy and I felt 100% safe being in my house with him - Weeks later and everything is working just like it should be. There are some "different" things about working with Mike. It appears to just be him, so everything is handled a little loosely. Most communications are through text. I did most of the following up since we had to wait to order parts. He answers the phone "appliance repair" so I had to confirm I was speaking with Mary's. Preferred to be paid with a check. None of this was a deal breaker - just not my usual experience. I would absolutely use Mary's Appliance again. Mike nicely asked me if he could put a sticker with his information on my dryer. Since is said yes, his number is handy for me when/if I need him again. Thanks, Mike!

Came out to fix fridge, was not cooling. Replaced compressor, worked for 45 days. Not cooling…read moreanymore. Now they want to charge a service fee AGAIN to come repair. They say labor is only covered for 30days. I will tell u, if the soldering wasnt done correctly with a small leak, the coolant will slowly leak out just pass 30 days and they can repeat the process. CROOKS!!!!! What a SCAM! Do NOT USE!

Timely response and complete professionalism throughout the entire process. The technician came…read moreprepared to complete the repair and did so in a very efficient manner.

I cannot say enough great things about Stan and Smartway Appliance Repair! We've worked with him…read moretwice now, and both experiences were fantastic. He showed up the very next day each time, fixed everything quickly, and was genuinely kind throughout the whole process. Having just moved here, we are so grateful that we were able to find someone this trustworthy, responsive, and all-around amazing. We are so grateful to have found Smartway Appliance Repair, and we'll absolutely be calling him for anything we need in the future. Highly, highly recommend!

I was assigned Texas True Appliance Repair through Frigidaire for a scheduled service appointment…read more The appointment window passed without a technician arriving and without any communication regarding a delay or cancellation. At 3:52 PM, after receiving no call or update, I contacted Frigidaire because it had become clear that no one was going to show up. During that conversation, I was told Texas True Appliance Repair had called and texted me. The only communication I received was the original appointment confirmation text. There were no missed calls, voicemails, or additional messages. No service was performed, and my time was wasted waiting for an appointment that never occurred. I hope Electrolux and Frigidaire reevaluate their partnership with this service provider, as this experience fell well short of reasonable customer service expectations.

My fridge stopped working. I placed a fridge repair request here in Yelp, and they reached out…read moreimmediately asking to schedule an appointment! Simple! The appointment was made. They arrived on time, and got the assessment done immediately. My quote was extremely high compared to how old my fridge is, they recommended I just buy a new fridge as the price was the same as a new fridge. I will be taking their advice and get a new fridge.

Another excellent experience with ED Service. We have a Viking built-in freezer that stopped…read morecooling, and they were able to come out quickly and diagnose the problem. Most impressive was what that rather than simply proceeding with a more expensive multi-part replacement, the technician did additional research, came back with a better solution, and was able to repair the existing board. That eliminated the need for one of the expensive replacement parts, got the freezer working in hours instead of days, and cut the repair cost. The freezer is now working exactly as it should. I feel like it is harder than ever to find service providers who are true professionals that would do right by the customer over taking an easy way to charge more. It takes much more effort (not to mention integrity) to keep working on the problem and find a less expensive solution for the customer. ED has been truly professional in this way multiple times now. We will absolutely use them again.

Incredible! I was in…read moreneed of someone to fix our washing machine, but when I came across ED Services site and reviews I figured I would ask if they could look at my dryer and electric stove top too. I was so kindly greeted on the phone, clearly told what the price for a visit would be and an appointment was made same day. Washing Machine: Nick ran all the error codes on my washer to figure out what the problem was and discovered it was simply a leaky door seal. His honesty was refreshing. Dryer: I was worried the lint was incredibly backed up and needed to be cleared. Also our vent hose had come off and needed to be re-attached. Again, with quick precision Nick completely dis-asembled our dryer, vacuuming out the dust, dirt and debri that had collected inside. He washed and dried the drum and re-attached the hose. He cleaned the entire vent hose and inside of the dryer free from lint. Electric Stove Top: a year or so ago two of the burners stopped working. We figured with the stovetop being 25 years old it had just gotten old. Nick inspected the entire system and discovered the two burners had gone out because a short had occurred and burned up where the electric chord connects to the control panel. Because of the age of our stove top he said he and his office would try and track down a replacement control panel and once they did they would reach out to let us know. I was so impressed by the honesty and hard work ED Services offered. His patience and friendliness also put me at ease. We will absolutely be calling them out again for any other appliance issues, should they arise.

Thanks to Kelly Sobol I have a brand new cook top. Unfortunately,my current top suffered a crack in…read morethe glass at only 2 years old. Past warranty, the manufacturer would do nothing. So,ive suffered for several years as the crack grows. Recently a piece broke off dictating I get a replacement. My new MO is buy from Mom and pop locals if possible. I want to have a resource available to walk into and look,feel,smell the offering. Also,I believe small operators in general want to protect their business and reputation and are inclined to be a better resource. So,as of next Wednesday my American made cook top will be installed and ready for action. Thanks Rodenbaughs and Kelly. Go!

I've had a great experience with Rodenbaugh's! My parents referred me to the company for new…read morecarpet! Sandee was great to work with to find the right carpet a style and price! Kevin followed up on my appointment day for install and the guys were fast aim install day!