Was pleasantly surprised by the friendly quick response. Had my car in, repaired and out so fast…read more Very reasonable price. Definitely will be back if needing car repairs again lol

Refused to look at a car because he didn't "want to." That sounded like a completely insane…read moreresponse so I asked to clarify if they were too busy, but no, they confirmed he literally, in fact, just "didn't want to do it." So, I guess be careful going to this shop because you're at the whims of if Jeff or whatever *feels like* looking at your car on any given day.

When this was Performance Muffler, it was great. Since the owner retired and it was taken over by…read morethe current owner and changed the name to Total Muffler, it has gone to crap. I didn't realize how shoddy the work was until I went to another place to have some work done. Welds were cracked and one pipe was only welded halfway around the pipe, leaving the top half not welded. This work was done a little over year ago and I should have looked at it then. I regrettably assumed they would give the same quality work they had in the past. When I first got there, it looked like the people hanging out there were smoking weed before they started to work. I would not recommend this shop to anyone unless you just don't care about your vehicle. It's a shame what it's become.

From the owner: Total Mufflers in Norman, Oklahoma. Local family-owned business with over 25 years of experience…read moreworking on local and foreign cars.

Helpful, respectful, and reasonable. I brought my 2006 Dodge Charger in because my drivers side…read morewindow's regulator and motor were shot. Terry squeezed me into their tight schedule and was very transparent about what needed to be done and how much it would cost. It works as good as new now. Honestly just a kind, cool guy. I would highly recommend Terry's to anyone in the Norman/OKC area.

Took my 2018 Buick Encore in to get a coolant leak fixed. First repair was the water pump and they…read moredone an oil change for free which was nice. But my oil was milky and they didn't say anything, which means there was coolant in the system. And I tell them my coolant is still leaking so they finally get the head gasket fixed a second time I had to take it in. Well coolant was still leaking after that, so I fixed it all myself since they couldn't fix it the first couple times. First was a coolant hose had a crack in it, second that brand new water pump they installed the bolts wasn't tight at all and that's where the coolant was leaking through and there was missing bolts, also the water pump gasket looked non existent. So first repair paid $800 for nothing...And when they said they replaced the water pump, they didn't because I had to buy a whole new one. So they didn't do any of their inspections on if it wasn't leaking coolant. And I even asked them and they said yes which they didn't. So the only good thing they did was the head gasket that was about it...$700 wasted.

Jeremy was very helpful in getting us a transmission quote. We did not use the service, because I…read morefound out I do have a warranty and the dealer is taking care of it. This business came highly recommended so I called them first. If I need anything in the future I definitely will use them. Thank you Jeremy!

Had my brakes lock up while driving on a Friday. Had my vehicle Towed there. Monday morning they…read moreevaluated it and sent me a link for repairs saying I need around $7k worth of work. When queried why the work needed to be done, they said it was based off of the mileage on the vehicle... not something they observed in the inspection. For example, they said I needed an oil change when the sticker in the windshield said it was current. Additionally, they said I needed rear shocks when they were in fact replaced two years ago. Again.. they said it was based off of mileage, not observed necessity. As for the reason I towed it there in the first place: they said they didn't know why it did that and would be happy to replace all discs and pads but would be fine with me driving it that day without the change... needless to say I can't trust them with the safety of my family so we had it towed to a different mechanic down the street. Again.. how could I trust their judgement when they couldn't find the problem, didn't know what caused it, and then they offer me thousands in repairs for issues they didn't even confirm I needed.. it's so sad they have as good of ratings as they do. I wasted money and time. Very disappointing Forgot to mention: they deleted the online quotes and diagnosis when we told them we'd be taking it somewhere else. Seemed worth mentioning Follow up: took my car to master tech for a second opinion. Dave looked it over and determined the following recommended services were NOT needed: rear brakes and discs are FINE and don't need to be changed (they said they were worn and needed to be replaced, he said they have more than enough pad left), water pump is fine and NOT leaking, it does not need to be changed ( they said it was leaking and even sent a picture with liquid on it) and finally, there is one strut leaking lightly but both shocks do NOT have to be replaced. Oh and the caliper they said didn't have any issues (the original problem I went in for because it got stuck and started smoking)... it needs to be rebuilt to be safe to drive on. Yall.. I cannot stress my disappointment enough in Christian brothers and their dishonesty. They were going to perform thousands of dollars in work for no reason other than to make a buck off of me. They took advantage of my bad situation. Single income family of 6 whose car broke down 45 minutes from home. Not to mention they were going to let me drive it with the issue unresolved! You don't care about people, you have no integrity and you ought to be ashamed of yourselves. Update from the day after: Jeremy reached out after I completed their customer satisfaction survey. He was very apologetic and wanted to hear what happened. He offered to reimburse us for our tow and genuinely cared about fixing the issue internally. From a manager/owners perspective I hope he's able to narrow down what happened and address it with his employees. that way this doesn't happen to anyone else. I have to keep the review and rating honest from my perspective so I won't be changing that but still felt like he wants to run an honest business and will not tolerate for deceit or dishonesty from His employees.

So I bought a van from an out of state dealer and I had them meet me at Profix when they brought it…read moreto me to sign papers because Profix will do check up on the car for $140, make sure I'm not buying something with hidden damage or issues. Philip was AWESOME and took care of me, showed me where there may have been damage and gave me a full report in an hour. Not only that while I was on the call with the sales rep from the out of state dealer negotiating based on what Philip and his guys found, Philip actually went out and double checked something on the car and gave me his thoughts while negotiating. I wouldn't have bought the car without his help. And he let us sign the papers in the waiting room, even printed out some copies of paperwork from the out of state dealer to help us. All this to say, in my experience they are honest, well priced and very helpful. If you need a trustworthy, go to auto shop, this is it. Rylee also is awesome and has always taken care of me and gotten me asap, and has great knowledge.

We had to have our car towed to the shop and they made sure to keep us updated on the repairs and…read morewere incredibly honest and professional. We will be taking all of our cars here in the future!

Super place to go for vehicle repair help, fast and reliable…read more not open weekends, near the interstsate

Our "go to" vehicle experts for more than 30 years! With the highest level of mechanical knowledge…read moreand integrity Master Tech cannot be beat!

I wanted a Mobile Mechanic so I would not get stranded again from my car stalling intermittently…read more I found a recommendation for Andy on NextDoor. He was able to squeeze me in because I was able to give him a lot of details and he had a good hunch what the issue was and how long he would need to confirm and then R&R the parts. Super reasonable and very professional...his set up is quite impressive! Phone 405-808-6713

Had Andy come out to replace what I thought was a bad alternator (diagnosed by AutoZone) but after…read morereplacing the part still had power issues, come to find out it was a bad battery. Andy was super understanding and replaced the battery for me. Honest, friendly and quick service.

I have visited this location quite a few times now and have never had a negative experience. The…read morepeople that work there are so kind and helpful. They have helped me with flat tires, oil changes, wheel rotation, and wheel alignment. I think their prices are fair for their services.

They are honest and get it done! my truck had an alignment proble that cause my truck tires to wear…read moreabnormal so they fixed it. Thanks to all

Chris was great and so kind. He came out and replaced my auxiliary battery within 15 minutes. Later…read morein the day I ran into more unrelated car trouble and he came back as soon as I called and got it all fixed up. My car has been terrible and he was able to fix it and explain everything perfectly. Highly recommend!

I own a 2010 Honda Civic LX Sedan. I needed all new shocks & struts, 2 wheel hub assemblies, new…read morerear springs, new water pump with new belt & belt tensioner installed. Chris did an AWESOME job and I highly recommend Chris to anyone that needs car repairs.. He was very professional and has GREAT rates. I'm not going to say what they were, but please call Chris to get an estimate, and I promise you will like the price. You will be completely satisfied when he is finished!!!!

Great service. Knowledgeable and friendly employees. Worked on all of my vehicles. I will continue…read moreto go back.

Great service. New engine installation on a 2012 Dodge Ram. Took longer than expected but some of…read morethat was shipping. Professional. Ask for Sean.