I could give this place 0 stars, I would. Husbands car was there for less than 24 hours and they…read morecharged him for 2 full days. They also added a ton of other expenses on top of it. $318 for 20 hours of sitting in their very messy lot. Unbelievable. Will never recommend this place for any towing needs.

They were quick the first time I called them, helpful, pleasant, and took good care of my poor…read morehalf-melted car (the heat melted some engine gaskets and the car was totally undriveable until the gaskets were replaced). The second time I called (dead battery - also a victim of the heat), they were NOT pleasant or kind and I was told maybe they could make it out in a few hours. So I went with someone else, and I'm glad I did. So Allways is very hit-or-miss. Sometimes they are good and kind and sometimes they are rude and unhelpful. I have no clue what the difference was between the first time and the second time I called. I'm willing to give them more chances since the first time was so good. But honestly, if the second experience had been my first time with them, I would never call them again. With a 25 year old car, sometimes I will need towing. I know this, and I am willing to pay for it. But when you're spending well over $100 for a tow, you kinda expect a wee bit of politeness. They are ABSOLUTELY NOT 24 hour towing, either, depending on who you talk to. The first time, they asked if I wanted to pay the emergency tow charge or wait until rates dropped at 9:00 am. Since I knew my car would take a week to repair, I was willing to wait for the rates to drop to the daytime rate. The second time, I was totally willing to pay the night time tow charge, and was told point-blank they did not tow before 10:00 am, and they MIGHT be able to get to my place around 10:30. So, when you call, you're taking your chances on whether you get a polite person or a rude person. 9/28/23 - OK, cracked CV boot, going to try them for a 3rd time - let's see how it goes this time.

Great people. Have taken my vehicles to them for 20+ years and they've always gone above and beyond…read morein every experience. I can't say enough nice things about them.

SCAMMERS! Update: 3-12-25 They also replaced the driver's window regulator and both half shafts,…read morethe regulator was NOT Subaru or are the axles. The axles are the cheapest ones you can buy. All the parts replaced by them are supposed to be Subaru. I have yet to find one part that is OEM. They charged my dad $380 just for the regulator and the shop put in a $100 NAPA part instead. That $380 does not include labor. Original post: 2-1-25: My father hired this shop to change the timing belt on his 2011 Subaru Outback 2.5, also the timing belt idlers, tensioner and water pump. They always ask my father if he wants Subaru OEM parts. And my father always says yes, he wants Subaru OEM factory parts. My father has used this shop for years and years. Fast forward to August 2024. The timing belt is still within Subaru maintenance interval of 105 months or105,000 miles, whichever comes first. My 10-year-old son and I used my dad's Subaru outback to go on a long awaited and anticipated vacation to Louisiana because my son wanted to see the National World War II Museum. We got to McAllister Oklahoma and the timing belt broke. There we are my 10-year-old son and I standing on the side of a Turnpike with people going literally 95 miles an hour right past us. It was August and it was like 102°. It took over an hour for a tow truck to get there, and we were out of water at that point. It was quite a dire situation. And of course, it bent some valves when the belt broke. So, we tow the car home to OKC. Our trip was done at that point. I pulled the heads off of it and perform a valve job. I would have never blamed the shop for this, and I didn't until I pulled the old broken timing belt out, it was not a Subaru timing belt. It was a crappy old gates belt. So, I put the heads back on and noticed some hydraulic fluid on the tensioner, which means it was bad. No big deal the mechanics at the shop didn't make the tensioner. BUT the tensioner has a manufacture date stamp on it of September 2010. So, it is the original tensioner that was never changed and that's what caused the belt to fail and it being a crappy Gates belt, not the Subaru belt my father was told was put on there, none of the idlers or the water pump was changed either. But my father was charged for all this. The shop basically threw a gates belt on it and sent my father on his way. Chris said he ordered everything in a kit, but then why was there a gates belt? Also, Subaru DOES NOT sell timing belt kits. On the receipt it shows a water pump, and the belt kit separately charged. When confronted about it he couldn't explain why there was a gates belt on it because it was eight years ago. He kept blaming time and his memory and not that he never changed the parts. Then he told me to leave. He then called my 81-year-old father and said God knows what. He put my father in a panic. Thats why I came up to his shop and not my father. You would think if Chris could bring up the work receipt on his computer as fast as he did, he could bring up a receipt of when he purchased the parts from his suppler and showed it to me. It's because it doesn't exist. The fact of the matter is nothing was changed except for the timing belt. Oh yeah, he did actually change the thermostat, but it was the wrong one. He put in a 170° not the required 190° and again, not a Subaru part. No other components changed. This caused the belt to fail. This cost us a couple thousand dollars and countless hours dealing with his negligence. He has done other work on the car that is now questionable. He's changed the front axles in it, and they are definitely not Subaru axles. Less than a year old and the boots are already cracking. I was a Maintenace supervisor in the Navy and my job was to make sure people did their work and the bolts on this water pump had never been touched. A good mechanic will put your old parts in a box and give them to you. I would have not even contacted him if all the components he said he changed had been changed. Then it would not have been his fault that the belt broke. But this is all his fault.

We got stranded in PayCom parking garage and called Metro Towing. The driver, Acer, showed up right…read moreaway. He couldn't get his tow truck in the garage, so he pushed the car by hand down three flights and out. From there he loaded the car and drove my daughter and I back to north Edmond. He was the most kind person and went above and beyond. I highly recommend him and Metro Towing.

From the owner: Quick service Best price…read more 24/7

Shredded my tire between OKC and Norman and Matt and his trainee came so quickly! Towed my car to…read morethe only open tire shop around (on the rougher side of town). They gave me warnings about where I was, and instructions to get back on the road quickly, but then ended up stayed because they were waiting on their next tow. It is not lost on me that they looked out for a female out-of-towner on a tougher side of town. Great guys - and they did really keep it from being a "bad day"!

I had to have an emergency tow today. I did use my membership towing service, and Bad Day was…read moreassigned to me. My driver was Ben. He is AMAZING!!!! Great communication, prompt, pleasant, crazy nice, helpful, respectful, well groomed, great conversationalist, just all around an A+ guy!!!! Hands down will use him every time if I get to pick. I've had the unfortunate need for several towing experiences in the last year or so with several Tow Services. They have all been great but I still think Ben and Bad Day is head and shoulders above the rest. Please use them! Even if you don't have a membership and need to call them directly. I don't care if they aren't the cheapest, they are worth the money! Ben made me feel at ease even in the middle of my "Bad Day"!!!

Right on time! Professional and courteous. Fair price / Will…read moreuse them again if need arises.

Fast response and very friendly service! Worked with me on getting my hence to the repair shopread more

Without question incredible service - they have been my go to for towing!…read more If you have a lifted truck or a sports car they will handle your precious vehicle with the utmost care!

My local auto maintenance and repair shop referred me to BRT and they were fast, professional and…read moreaffordable. JD had a great attitude and was obviously skilled in his work. Highly recommend.

I have used A Quick Tow several times for my self and my company trucks…read more We were stuck on the side of the road and Mike came to the rescue He is very prompt, friendly and helpful I trust him completely with my vehicles His price was Reasonable and fair Thanks Mike

My enclosed trailer had broken leaf spring and needed to flat bed towed to the shop. A-Z scheduled…read morea pick-up for me and delivered it on time. Very friendly and efficient.

Friendly and fast service. I am glad my insurance company uses a reliable towing company. Highly…read morerecommend.