Jesse and his team at Top Service Plumbing were awesome once again. They responded promptly to the plumbing problems at my home. They presented reasonable options for me to choose from. I didn't feel like they were trying to gouge me for more money or "upsell" me on service or equipment I don't need. They were affordable, trustworthy and honest. I would highly recommend you use Top Service Plumbing. read more

No one wants to find a leak coming from your house. A sense of fear seems to set in because of the unknown of what is going on?...The unknown of what is the damage?...The unknown of who to trust?.... My husband and I found ourselves in this predicament and like many others had no idea who to turn to until I found Top Service Plumbing as a 5 star choice. The reviews were phenomenal and was clearly who I was going to turn to. They are exactly that...TOP SERVICE PLUMBING. I recommend Top Service Plumbing for all your plumbing needs. Jesse and his guys are AWESOME. They are BEYOND polite...They are the calm that is needed when you find yourself with a plumbing issue. They are there for you 24/7....and they will forever be our choice for future plumbing needs. Thank you Jesse!!!!! read more

They will respond with nonsense, but gave me an exact quote, not a minimum quote (their minimum is $89). Quoted $165 for a super simple toilet replacement but when they arrived quoted $289 because I didn't have a supply line. A supply line is literally $5.89 and a full installation kit is a whopping $7.47 and I'm not a plumber buying in bulk. After not accepting $289, they offered to do it for $225 but I declined to pay $60 for $7.47 worth of parts. My plumbing has NO LEAKS AT ALL, yet they will say that it's leaking. I literally have not had any leaking or plumbing issues for the two years I've lived here. They will try to scam you. STAY AWAY! read more

Brandon did an amazing job on my old tub shower handles. I broke one off and they were so old there were no parts. He re-worked the entire system and out in a lovely Moen single handle shower valve. Great job! I'll use them again for sure! read more

We had a toilet overflow in our secondary restroom upstairs that led to water damage in December 2020. We called Top Service Plumbing and Luis came to our home same day and was able to thankfully stop the leak right away. We were very frustrated with the mess in our house due to the water damage, in addition to Covid Pandemic and with Christmas around the corner. Luis was very professional, knowledgeable and extremely friendly. He lightened up the mood in our home and made the situation less stressful. Today, we had an unrelated plumbing issue and did not hesitate to call Top Service Plumbing and requested Luis. He was punctual, neat and able to fix the issue by replacing an old corroded cartridge with no problem at all. Once again he did a professional job and we would not hesitate to call Top Service Plumbing if we have any additional plumbing issues. Thank you!!! read more

Overall great experience. Quick to answer and very professional in handling our heater problems. Luis was specially courteous in educating us and answering all of our plumbing/heater questions. read more

I submitted a request on Porch.com and they called right away and was the first to call among others. They showed up at the beginning of the window of 1-4 which I thought was excellent due to the nature of our sink issues. Brian was great and did not want to leave until the problem was resolved. Thank you Top Service. Will be calling again for other plumbing needs in the future!!! A+ read more

Great company! My home insurance hired these guys for plumping warranty, they completed the job same day. They give me an appointment for the next business day which was great for me. I requested to see if they have any availability for today, the lady on the phone told me they will let me know if possible, I get a call 30 minutes later from them stating the driver is on his way he will be at my house in 1 hour!!! You guys deserve a 5 star! read more

This plumbing company is outstanding. I had several issues with water leaks around the toilets. The owner, Jesse, investigated our problems and found that the original installations were incorrectly assembled during construction. This is the second time he has come to our rescue to correct problems. We cannot say enough about him, his staff and their expertise! Highly recommended for any plumbing issues. He is a strong Christian and demonstrates his faith in all he does. Worth noting here also are his professional connections. We will be doing some remodeling in the future and will most likely be utilizing the references he suggested. Great Company! We had another drain issue last week, this time in the kitchen. I called Jesse and explained our problem. He arrived about 4 hours later and snaked the drain through the outside clean out to open the drain. When they pulled the snake back out Jesse noted that a power flush would completely solve our problem. He scheduled a return visit for two days later as the equipment was in use on another job. True to his word, he returned and flushed the drain completely! While here he also corrected the drain plumbing under the sink. Top Service Plumbing is exactly what their name is!!! Top Service! They are the best!! Thank you Jesse and Summer.... read more

Don't call this company. They give you an estimate and charge you more once they see the issue. Imagine they do work for 100 dollars and they ask for 325$. I don't recommend them as they are very rude over the phone and they always hide the truth. Don't call. read more

Michael did an amazing job, had an after hours call for a extremely clogged toilet and he handled it with ease

Jeff Runnells showed up, on time, and did a SUPERIOR JOB for me! I was thrilled with the successful outcome and his clear explanation of what caused the problems (2) to begin with, and how to avoid them in the future! Also thanks to the OWNER of the company for insuring that I was COMPLETELY satisfied with the work Top Service Plumbing provides! They earn their name! Thanks again!! read more

Went through First American Home Warranty - Top Service techs came and fixed my sink blockage in under 10 minutes through an outside drain plug I didn't know about. Happy with the service and speed. read more

We needed our garbage disposal replaced and a new faucet installed. My husband uses Yelp and it's reviews to choose who we do business with. He chose Top Service because of the good reviews and the coupon offer. This was our first time using them... They came out and installed the faucet and disposal quickly and professionally. They did a great job! They even wore booties to protect the carpet. Also, I used the coupon offered on Yelp and got a great deal. I will definitely call them again for any future plumbing needs. I'm hoping for a new sink soon. :) read more

Read what "the owner" had to say to me and decide for yourself if you want to do business with such a vile person....Comment from Jesse P. of Top Service Plumbing Business Owner 2/11/2017 Crystal, thanks for your review. Just a little far from the truth. The schedule time was between 8-10 actually no one told you 8am. We always have a 1-2hour window just in case unforseen delays. Yes you called at 8:22 also we called back at 8:24. You stated if we couldnt be there at 8am then you refused service. Due to the fact you had multiple companies coming out this morning for estimates. We stated tech was already dispatched he was actually a few streets away. You stated you had another plumbing company coming at 9am and that you didnt know how it was going to work out for you. Pretty messy when you call several plumbing companies to show up at the same time. Actually out of respect for you we just offered to stop the tech from showing up if that was easier for you since you had another company coming at 9am. There shouldnt be an apology if we where within our time slot our tech would of been there by 8:30am. Summer stated between 8-10 only before 9am or after 9am is what you stated so the other company could come in and perform there estimate. So again we did nothing wrong to accommodate you. Thanks Jesse Top Service Plumbing Co In response to Crystal A. actually I am the owner so no one is chimming in. This review was posted 12 months ago. A year ago! And Crystal still feels the need to keep yelping and bashing a good, Honest company for no reason. My response is valid period! Also never performed any work for you period so how is it you can keep bashing a company that didnt perform work for you? You never had a real experience with our company. Must not have anything better to do if your reposting a 1 star review again for the 2nd time months after the first review. Were actually glad we didnt work for you. I am owner I know what took place and I was actually the technician to service you that day. I am still in the field as you can read all the reviews that mention me personally from real customers that recieved real service from our company and team. Not a customer that had there own scheduling dispute and discrepancies. People will read this and see how childish this review is that was updated months later again. Get a life ridiculous how you can continue on to bash a good company for no reason. You are not a regular yelper to begin with you have 2 reviews and both our for our company. read more

I have used Top Service Plumbing on more than one occasion. They are knowledgeable, efficient, and honest, saving me money and headaches. I wholeheartedly recommend Jesse and his crew for any plumbing need. read more

Excellent service from both management/administrative staff and from the plumber that serviced our issue (Brandon). The problem was resolved quickly and professionally. We had an issue in our commercial building with a pressurized flushing system. Very happy with the price and the quality of the service. We will call them again next time! read more

My house was an absolute mess. One thing after another, Jesse and his crew helped me through it every step of the way. They worked long countless hours to make sure that my family and I were as comfortable as possible. I cannot thank all of them enough for the magnificent work and customer service. I would refer this company to anyone looking for a plumber. read more

Our job was completed on time and exceeded our expectations! I love the fact that Top Service Plumbing does the entire job start to finish and that I don't have to deal with other contractors/workers. The reroute/re-piping went great and the drywall/texturing looks awesome! All we have to do is prime and paint. Jesse the owner checked in on our job daily and did a wonderful job communicating with the team as well as us. Thank you for "Top Service" Jesse, Summer, Elmer, Jeremy, Justin and Kevin, you're all rock stars. read more

These people charge us a lot of money for a job that was pretty simple. Also change one of the parts for our kitchen sink that according to them cost $89 but we went to the store and only cost $5.99 . Be careful with them they are no honest with their quotes. And if they insist in report the damage to the home insurance be careful they will exaggerated the damage. I won't contact these people if I was you . read more

Had them out to snake some area drains. Good guys, honest and good work. Would definitely use them in the future.

Wow! These guys know their stuff. We called them with our plumbing issue and they came in fast and fixed everything quickly and professionally. And they were super nice, too. We'll be using them exclusively for any future plumbing needs. read more

Worst company ever. Very high prices with unprofessional telephone representative. She hang up on me while we negotiate the price and they are so mean on their way of talking. Never recommended them. read more

I have had Jesse and team out twice to help out with different issues and all of my experiences have been great. The first time was to hydrojet the pipes. They came onsite and did the work quickly and efficiently. Due to me having such a good experience I also had them to a repiping under the kitchen sink and new faucet installation. Last night they came in on short notice to repair a leaking toilet that was coming through the ceiling. They worked quickly and I couldn't be more happy. Jesse always walks me through everything they are going to be doing that way I have full confidence in them. I have always had great experience that Top Service Plumbing Co are my go to guys for any issue I have with plumbing. Once again thank you all so much! read more

I highly recommend this company. Very professional, great communication, and overall on point. They do outstanding work!

An amazing company that stops at nothing to assure 100% customer satisfaction. Can't say enough about how impressed I am with Jessie and his crew. They worked so hard to make our home leak free. This is a company that shines in customer service. Thank you for all your extra care and concern. read more

Used their services today 8-9-16 . Called to let me know when arriving, very professional and cleaned up work site. Would recommend them.

I did not use this service BUT they need to make sure their drivers follow the rules of the road! I was cut off by one of their trucks TWICE! First, at a stop sign when it was my time to go. I was at the stop sign much ahead of him and was already beginning my turn when he cut me off. Then, I switched lanes to turn left at a light, making sure to use my turn signal to advise the drivers around me. He totally just pulls up in front of me without using his signal and I had to slam on my breaks to not hit him. Might be because this guy was ON HIS PHONE THE ENTIRE TIME! Not okay! This is what causes accidents! Tell your drivers that they represent you when they drive your vehicles. And know I would never use your services because if you can't be a safe driver, you probably cut other corners that may put people in danger/at risks. read more

These guys were great. Show up fast, get work done efficiently. Very professional. I definitely recommend them!

Jesse and Top Service Plumbing IS as good as it gets. This company is Top Notch . They responded to my call in no time and they are very knowledgeable as to troubleshooting the problem. They found the problems and got all the parts needed and fixed a fairly troublesome repair. They do very good work and cleaned up afterwards. I would highly recommend Top Service Plumbing for your plumbing needs. 5 stars in my book. read more

Jesse, the owner was very professional. His crew did a great job on my entire sewer line. I have an old ranch home and he was able to replace all of the lines or re-line the parts where needed for a very great price. I had 3 big companies come and give bids and they were thousands more dollars. read more

The last thing you want to see when you are snaking a clogged drain is mud and gravel at the end of that snake because that means your pipe is broken. This broken pipe problem is magnified when its inside a restaurant and its causing the floor drain at the front of the restaurant, right under our soda machine to flood. I knew the break was not at the trap because it was recently replaced and we were able to get the snake far enough to know that the pipe was broken somewhere away from the trap under the concrete floor somewhere. Usually my stepfather is my savior for all repair needs, including plumbing issues, but this time he felt he was way out of his league and suggested I call a professional. He suggested I call someone to put a camera down the drains so we could find the break, he thought it would be more cost effective in the long run to do this. So I called Top Service Plumbing after reading all the great reviews and finding out they service one of my fellow tenants as well so I figured they had the experience to deal with my type of situation. Jesse and Adam came in a couple hours after I called and tried to put the camera down my pipes to no avail. My pipes were in such bad shape they could not push the camera down to find the break. I have to say that I was not shocked by this revelation, as I have had problems with my drains the entire time I have been at this location. We have changed a few floor drains that have been corroded since we still have galvanized steel pipes so I knew I would eventually face this problem, I was just hoping it would never happen (wishful thinking). Jesse suggested I hydrojet the pipes and add another cleaning duct, I knew I had to do both, he also gave me a quote for the repair. But I knew this quote wasn't going to be the end of it, I knew my problem was bigger than Jesse suspected since I have had countless issues with my drains. Jesse agreed to come back at 10PM after I closed my restaurant for the night to do the work. Jesse and Adam came back that around 9:45PM and started to cover the front of the restaurant to protect all surfaces from dust and debris, and even made a self-enclosure to contain the dust inside this makeshift room and Adam started the jackhammer, broke the floor and the break wasn't there but they kept digging to find it. Meanwhile Jesse was working on installing a cleaning duct on the other side of the wall. When I noticed they didn't find the break were we all thought it was my heart sank. Jesse kept telling me not to worry because he was still digging for it, but I just knew. I have a history with these pipes you see, and the minute my stepfather refused to do the work, I knew I was in trouble, because my stepfather can fix ANYTHING and he wasn't willing to touch this. To make a long story short, Jesse and Adam worked through the entire night, and finally finished the job the next day at 11:30AM, they even called an extra person to come in an help in order to speed up the process and allow me to open my business that day. They ended up replacing pipes in the front, the back, fixing the existing cleaning duct, and fixing previous work done by another plumber. They were very careful to protect all surfaces and contain all sand and gravel as best as they could. They even mopped the floor after before they left. He even went as far as taking picture of everything under the floor for future reference, and pointed out other issues I still have with pipes he did not replace. My stepfather came in towards the end of the job and Jesse went over what he did with him and my stepfather was very happy with what he saw. Unfortunately I could not have the additional pipes replaced then, but it is something I will do in the future, and Jesse will be the person I call to fix these pipes. read more

My husband and I would like to thank Top Service Plumbing for their wonderful service. We got their referral from Angie's List to make sure we got the best and let us say "we got the best of the best" we cannot give enough praise to "Jessie" (We liked him from the get-go) he walked us through every detail from beginning to the end. We thought we had a simple blockage that turned into a nightmare right before Thanksgiving. Jessie inspected everything (himself) from crawing under our house to inside and around our home before sitting down with us and delivering the bad news that "we had horrible plumbing problems under our house" I could tell it saddened him to give us this news knowing what had to be done and done fast or our pipes could have ruptured (we were do to have 20 guests for Thanksgiving). Jessie and crew started right away on a Saturday to try to have everything done before Thanksgiving. Let me tell you that Jessie is a eager, trustworthy, hard working, knowledgeable & respectful young man and his crew are amazing. They all worked so hard and well with each other, laughing and at times singing. Lol! even though they were completely covered in dirt crawling in and out from under the house and still had a smile in their faces. Some days they didn't even take a lunch and a few nights they didn't leave until 7 or 8:00 to make sure we were set for the night till they returned the next day. I could go on and on but truly You can't get better than "Jessie & his crew" and back at the office "Summer" is sweet and right on top of things. We have a couple more things that another good hard working man "Elmer" is finishing up but we couldn't be happier. We will always call on Jessie and his crew for all future projects. We don't know what Top Service Plumbing pays Jessie and his crew but "it's not enough"!! Thank you Jessie we so appreciate your hard work and honestly. Customers forever, (don't you ever quit) Robert & Linda Carreon read more

A couple weeks ago my plumbing decided to give up on me. My toilet and shower started flooding. I called in the morning and they were able to come out to my house by the same evening. I was relieved because I was afraid it would start flooding onto my floors. Jesse did a great job of explaining to me what was going on and delivered really great service. My plumbing was fixed by the next morning. I would definitely recommend them! read more

These guys were outstanding. Called him later in day, the plumber was b willing to do whatever it took to make sure our hot water was repaired. Plumber went to pick up parts and installed them for a very reasonable price. I will never call anyone else. read more

Jesse and Adam helped me right away when my toilet leaked. They are both super helpful with all my questions and problems. Jesse fixed my sink too. I had other plumbing service, and they were nowhere near as good as these guys. Great prices too. I would recommend them to anyone. read more

Jesse and his team were very helpful in our time of need. These guys provided clean, quick and quality service at a reasonable price. Jesse explained the process from the beginning to the end. Once we had the repairs completed his employee explained to us what he did to repair our leak, we were kept informed of everything. I would definitely use them again and recommend them to anyone!!!!! read more

Thank you Top Service Plumbing Co. for the great work you guys did. Special thanks to Jesse and Allen I believe is his name for doing an excellent job. Your staff is friendly and patient and understands what customer service should be. Going above and beyond. Thank you guys. read more

Top Service save us at our house in Palm Springs. Another plumbing company installed new water heaters and both leaked everywhere. Jesse came out late at night, pulled units out and installed properly. Can't thank them enough! read more

Update on review: This review is totally based on my interaction with Veronica. She flat out lied to my home warranty company and said they went to my home according to the GPS so they could bill them. I spoke with someone 10 minutes before her after getting a text from William saying he was on his way to my house. Mind you not one person spoke to me to confirm an appointment. How do you attempt to show up at someone's home without speaking to them. I then told Veronica the gentlemen cancelled the appointment and that no one arrived at my home and she became tongue tied. Why lie to bill someone. I'm not sure if this is family owned but management needs to speak with her. I called my warrant company and told them everything with hopes this company does the right thing and tells the truth. Veronica should be reprimanded for this behavior. She should've asked the driver did he actually go to my home and not the area like GPS apparently showed her. BTW someone was at my home at the time and the doorbell didn't ring nor did anyone knock. read more