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    Top Rated Moving Van Lines

    1.4 (77 reviews)

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    Broken items from move

    This company is a scammer, stay away, give you one price, when driver arrives price triple. Items get damaged will not cover the damage my story goes on. Just stay away, if you see a 5 star rating that is from people that work for the company. General manager Doris doesn't know how to talk to people I don't think she knows how to be professional. Just very rude. Stay away

    Renee P.

    They destroyed nearly 50% of my things in a move from NY to Alabama. Worst experience ever. If you value your items never use these people! Zero stars!!!

    DO NOT BOOK THIS COMPANY!!!!!! First let me start off with how rude, unprofessional this company is. If I knew that this company contracted its resources out to unprofessional movers, and people across the nation. First the lied about the pricing. I got one price from the (Michael) in sales, and then the scheduling lady, OMG. She was one of the nasties individual that a human being could ever deal with. The company picked up my items from Virginia on the 21st of June, and was suppose to deliver on the 23rd of June. Never got my stuff until the 10th of July. But asked me what was my first available delivery date was. Instead of them coming with a Top Rated Moving Company Truck, they come in a box truck- which was sublet though a temp company, or craigslist. The first set of guys were great. They handled my stuff with care, wrapped up everything, they even took my washer and dryer down and it was not even on my list, but of course I gave them a tip for doing that. Top Rated Moving Van Lines (BAD FOR BUSINESS). I DO NOT recommend anyone to use this company. One of my trunk legs end up broken, baskets destroyed..... So, many lies started after the move out date. I got no communication from them what so even. I called, and left messages texted Michael, and his manager. What a waste of MONEY and TIME. The driver comes up with all these excuses such as the truck was broken down, in the shop, and it was in the shop for days....... Now, mind you. All of this was within week two when I was suppose to get my stuff delivered. Now, if this was a real company like JK Movers, Three Men and Truck, this would of never happened. If a company like Top Rated Movers was creditable then there would be no way that they only have one working truck running only one truck that this company had going across the US. I do not believe it. I really think that this company is so overrated and needs to be shut down. What moving company only has one working truck when you're charging customers/clients thousands and thousands of dollars. First to hold the spot they take a credit card/debt card over the phone, then they have you write a check at the time of getting your personal belongs, and then once they drop off your belongs they want cash money at hand. This is all a SCAM!!!! I really wished I did my research before I allowed Micheal to talk me into using this company. Now, mind you! I moved from Northern Va to Charleston SC. This was not a easy move at all. They company even refused to give me a credit for all the arguing, phone calls, texting that I did. I was so emotionally and emotionally drained from these people until I just gave up.

    Mercedes E.

    DO NOT BOOK. The worst company I've ever used. Broke half of my things and delivered my things before my delivery date so I had to find another place to store them and then rent another service to move. When I submitted my claim for all my broken items, they offered me $15. They also sent one of my boxes to Colorado and they have completely ignored it and will not help me get the box back. Everyone at the company has been rude and unwilling to help me. They also tried to quote me the wrong amount and take more money, but I refused to pay. If you value your things at all, DO NOT USE TOP RATED MOVING VAN LINES. If I could give it zero stars I would.

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    1 year ago

    do not use this company they are scammers. they double charged us when we got to our destination

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    Ask the Community - Top Rated Moving Van Lines

    Review Highlights - Top Rated Moving Van Lines

    I recently used top moving rated van lines to help ship my elderly grandmother from New York down to Florida.

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    Magic Piano Movers

    Magic Piano Movers

    4.7
    (77 reviews)

    I needed to move a grand piano from Westchester to Queens. I contacted this company and was given…read morean estimate which seemed reasonable. There is also an extra 3% surchage if you use a credit card. There were no long, twisting stairwells to navigate (which I believe increases the cost), so a relatively straight-forward move. The company was very responsive via email with answers to my questions (usually within a day) and we booked a date. It snowed the day before the move, but the movers showed up on time, were very professional, and the move went very smoothly. I did not notice any issues upon delivery. I have a Dampp Chaser system attached to the bottom of the piano to help regulate the humidity around the sound board. About 1 week after delivery, I noticed that one of the bars from the Dampp Chaser was on the floor hanging from its power cable. It turns out that two clamps that hold the bar in place were broken, and the bar eventually fell (I think from general vibrations from playing the piano). I suppose maybe this could have been from just general wear, but the timing with the move was just a little odd, and it was two clips, not just one. I contacted the company via email (using the same e-mail address that I had used previously) with photos of the problem and received absolutely no reponse. Eventually, it was a pretty simple, inexpensive repair, but I was a little disappointed in their lack of response (which is why I took off a star), and just wonder what would have happened if we were dealing with a bigger problem. I'm not going to pass judgement, I was otherwise happy with the move, but you can read about the interaction and decide for yourself how important this is if you chose to use this company. Update: So the company did reach to me, took responsibility for the damage, and offered to make it right. At this point, I did not take them up on their offer since it turned out to be a relative easy and inexpensive repair, but I just wanted to acknowledge their follow-up.

    The "magic" in the name is absolutely true! They managed to maneuver a Steinway studio upright…read more(approx. 600 lb) around a hairpin turn as they carried it down the stairs, turned it within a narrow hall as they headed toward the door, and eased it down some more stairs to reach their truck. It was astonishing. The three gentlemen who did the move could not have been more courteous and patient, as were the folks who I spoke with on the phone as I set up the appointment. Five stars isn't enough!!!

    Q's Moving of NJ

    Q's Moving of NJ

    1.0
    (2 reviews)

    I find it hard to give this moving company 1 star. I wish I could give it zero. The receptionist…read moremarkets this company as one that has moved from NYC and one that is more affordable--no hidden or extra fees. A flat rate of $700.00 and $179.00 for additional hour(s). I indicated that I had expensive furniture and it required extra care. To my dismay, many of my expensive items have chips and cracks. They completely destroyed my $700.00 standing mirror. Also, I spent over $1500.00 on an oak desk and the bottom part is completely chipped off. I work very hard for my belongings and the sheer amount of respect and responsibility is repugnant. DO NOT USE THIS COMPANY!!!

    Absolutely Horrible experience. They Over charged for the move (i quoted other companies that were…read moreless expensive) but decided to go with Q's Moving since they promised me a quality and elevated experience with packing and unpacking. At the end of the move. I had their employees yelling at me, Missing a collective amount of items of over $4,000 (of which was a missing laptop with personal pictures etc that i will never get back), Damaged $800 of items, destroyed the paint on my walls in the new home, and in addition to this, it took them over a month to tell me they would refund me $500 of my $8000 move. They tried to say they did me a favor and other companies would never do any of this. But other moving companies would have never of been in this position. Do yourself a favor, Never do business with them. They will over charge you and promise the world and then pull the rug out.

    Top Rated Moving Van Lines - movers - Updated June 2026

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