Purchased a Ford truck Mike was great easiest car buying experince saw the truck online Mike had it…read morepulled up ready to go took no time

We had a weird experience that is hopefully not the norm. We were looking at a 2019 Ford Edge and…read morereached out to the dealership, letting them know we would be flying down from Montana if we decided to buy the vehicle. They didn't require a deposit to hold it, just said they can run the financing check for pre approval and then hold the car. Fine, yep, no big deal. We asked if we could have the Ford dealership across the street for a 139 pt inspection on it (most of my gripe is with them on this deal). Southwest said absolutely, no problem, drove it over for us, we got the report from Ford and said it would Need new tires eventually and had a few "wear and tear scratches". Husband calls the technician to verify the "scratches" that had failed the inspection and was assured it was just "normal wear and tear". We fly down to Denver, drove to Pueblo only to see that not only did the car have visible damage, but one panel the damage included a dent. The Ford technician had passed the "Dents" portion with no notes. The sales person was apologetic and asked if we couldn't see those in the listing photos. My husband pulled up the listing photos on his laptop and there was absolutely no way we would have seen them from the photos (hence why we took it to Ford! F*ckers). The manager came out and told us he couldn't go much lower on the car but could take $500 off OR offer to show us other cars on the lot. I'm good. Thanks. Whole thing felt dishonest. Takeaway, do a thorough body check and maybe ask for a FaceTime video or something to look at the body of the car before traveling to look at one. Alpine Ford will get my next review after screwing me out of $320 for a sh*t "inspection". Note- the car is back listed on their website and the SAME pictures are on the website. At least disclose the damage and be honest about it.

First time i ever had such a positive car buying experience…read more Randy, my salesman explained Every action in an open honest way. S. BAUER. CANON, CO

Absolute last time I use these people for anything on my car. Was told to drop off my car to change…read morethe air condenser on friday and can pick up saturday. They didnt let me know until an hour before they close that they wont be able to get it to me until Monday. Now, I am having to get a hotel in the city that I work at and having to walk back and forth to work. Spending more and more money on a simple fix. I won't be surprised if they try to use this to justify trying to jack up the price I was quoted and agreed to. Absolutlet terrible experience, can not state enough how much you need to stay away from these people.

They were great!!! They worked with me and made me a really…read moregood deal on my trade in and the purchase of my new car. I found them to be honest, nice and easy to work with. I love my new car

huge waste of time running scams came with them with a prequalification through Westlake financial…read morewould not accept and tried to sell me on their financing, which was a than my prequalification

I really hate to leave a negative review because I genuinely liked the people in the office; Ryan…read moreand Bonnie were friendly and easy to work with. I don't believe there was any malicious intent, and everyone came across as good people. That said, the vehicle I purchased did not meet the standard it was presented with, and I don't want someone else to run into the same unexpected costs I did. I purchased a used 2018 Tesla Model 3 from Liberty Motors on August 12, 2025. From the start, I expressed concerns about the climate system and the suspension due to the age and mileage of the car. During the test drive, I noticed a creaking sound when turning the wheel and when going over bumps. When I mentioned it afterward, I was told it was a known Tesla steering column issue. I specifically asked whether it could be suspension-related and was assured that it was not, and that the suspension was in good shape. Later, Tesla diagnosed the noise as a suspension problem that required $1,869.42 in repairs. Additionally, although the heat couldn't be fully tested because it was over 90° the day of the sale, the climate system turned out to have a major fault as well. I now have a repair estimate of about $2,400 for climate and coolant system work. I called to ask whether Liberty Motors could help with any part of the repairs or costs and was told that the vehicle was sold as-is and Bonnie let me know there was nothing they could do. Based on my experience I would encourage future buyers to get anything you're concerned about inspected independently and not rely solely on verbal assurances. I hope my experience helps someone avoid similar unexpected expenses.

I bought a Nissan maxima from this dealership. I was happy about getting the car but it had some…read morefilmy stuff all over the windows and the paint. So I asked the car dealer to pay for putting in my stereo from my truck to the new car I bought from them. They went shady on me and said they'd give me 50 bucks towards it. So I guess once you buy a vehicle from them all promises go out the window. I'm not gonna trip but that's kinda shady.

I was looking for a car for my daughter. She knew what she wanted based on her research and I…read morewanted to honor her request. I googled Toyota Rav4 Pueblo. CO and up comes this 2015 Rav4 at Thompson Auto Sales, accompanied by 98 photos. I felt I knew the vehicle by the time I called them to come and see it. The vehicle was just as the pictures showed. I drove it, asked that a couple of items be replaced, and I was told that they were already in the works. I made them an offer and they accepted. I picked up the car several days later and they had even filled the gas tank. The whole transaction from the time I took the test drive to the time I picked up the vehicle was less than 45 minutes. I was well pleased with the entire transaction.

Amazing customer service. Purchased a Jeep Wrangler Unlimited from them and was treated with…read morenothing but respect. I would highly recommended them for your next vehicle purchase.

I worked with Josh Eaton in service and he was fantastic. Very responsive and a pleasure to do…read morebusiness with!!

Derek, Max and Jacob were excellent and n working with us to receive our brand new used Volvo S60…read moretonight. We were late coming yet here yet they stayed and took care of us. And the contract process was simple and painless.

After casually shopping for a car for 8+ months, my husband and I decided we were ready to make the…read morejump and buy a Subaru. Before Subaru of Pueblo, we'd been to a slew of dealerships and had almost as many negative experiences. I am very happy to report that we had the best ever car buying experience here. They were courteous and helpful without being overly pushy or salesy. They were efficent and honest. We walked out of their dealership with fair price we wanted to pay with all of the repairs we requested they make and a lower interest rate than we expected on our loan. A hot tip I recommend for non-Pueblo car shoppers who may be buying in Pueblo: if there's a car you love, negotiate price over email before driving down there. We didn't do this on a car we looked at in Dillion and it was really disappointing to get there and find out the dealer wasn't willing to negotiate price. Here, we negotiated price before coming down to see/drive it so if it was the car we wanted to buy, we knew it was already what we wanted to pay. Makes the 100 mile trek a bit more tolerable!

Typical dealership…read more Don't forget anything in your trade-in or their janitor may "throw it away" even if clearly not trash...

I purchased a used Audi back in 2024, and since there isn't an Audi dealership in Pueblo, I asked…read morearound to see if there was a local shop I could trust for maintenance. Several people recommended Nordics, so I gave them a call to see if they could do an oil change and a transmission fluid service. They got me scheduled right away. I dropped my car off one morning, and later that afternoon they called to let me know that their supplier had delivered the wrong transmission fluid. Instead of cutting corners, they explained that Audi requires a very specific fluid and that they were not willing to install anything other than the correct one. They asked if I would be okay bringing the car back once the proper fluid arrived. That level of honesty and attention to detail really stood out to me. Unfortunately, a lot of shops may not have cared and would have just gone ahead with the wrong fluid. Nordics clearly puts doing the job right ahead of convenience. As soon as the correct fluid came in, they called me and completed the service without issue. This experience showed me that they genuinely care about their customers and take pride in their work. If you're looking for a shop in Pueblo that you can trust--I highly recommend Nordics.

I always have a great experience with the guys! They are so kind and they know how to fix a car!! I…read morewon't take my car anywhere else.. very responsible too... Thanks again!! Christy Dagnillo