When I needed a car ASAP they had some that fit my budget on down/monthly payment you couldn't get…read moreanywhere else. I gave the first one I bought to my daughter and got another one for me. Good little cars with low mileage, great on gas and love only paying 200.00 a month for each car. The first one is paid off. Felicia knows a lot about cars and will get you into one that you want. They will work with you!!

Fucking garbage dealership, their lot should be a junk yard! i have bought multiple cars from them…read moreand they have all broke beyond repair. I did not push the cars and i kept up with maintenance. Their cars are JUNK. I would literally put them in the same category with Top Notch. Please save yourself the hassle and take your money elsewhere. They are nice to your face because they know they are selling you shit, and they want your money!

We're on a very long road trip, and our Ram truck began overheating. Since we were headed north on…read moreI-25, we called Pueblo Dodge. The woman who answered for service was not friendly at all, and stated "We are booked up. The earliest we could see it is September." (This was on Aug. 21) With this being an emergency--traveling, pulling a 5th wheel trailer--it was extremely frustrating to not even be offered an apology, much less a look at the truck. Most dealers work to help travelers. Apparently not this one.

Buying a new 2025 Jeep Grand Cherokee was a $14,000 mistake at Pueblo Jeep Dodge! As manufacturer…read moreownership has changed to a French company, the new 2025 models have tons of issues. Pueblo Jeep couldn't even get my brand new Grand Cherokee into the shop to work on it for 3 weeks. A local friend has had their brand new Wagoneer in for service 3 different times with no resolution. After hearing of major failures on all these models, I decided to trade it in. The highest trade-in value I could get was $36,000 - on a vehicle I just paid $50,000 for. That value keeps dropping as more and more failures are reported. I bit the bullet and got a 2025 Lincoln Nautilus, eating that $14,000 dollar loss. BEWARE of these new Jeeps, they are destroying their reputation under French ownership. -Tim Snell

My husband and I were looking to purchase a vehicle from another dealership but wanted a ford…read morecertified tech to do the inspection. We are located in Montana and would be flying down to purchase the vehicle. I understand there is always a risk, but this whole exchange felt dishonest. Alpine Ford was located across the street. The sales person at Southwest drove it over for us and we got the inspection report, including a phone call from the technician. He said the car was in Great shape and only needed new tires at some point. I noted that the inspection had failed the scratches part so my husband called back and was told that was just "normal wear and tear" and if there is any, they have to fail it. Not true, but we learned that the hard way. Also, none of the damage was visible in the listing pictures. Don't worry, I wrote a review on their website. Fast forward, we fly to Denver, drive to Pueblo walk around the car and the entire passenger side has clearly scraped against something. Each panel had some damage AND one was dented. Extremely disappointed I paid $320 for a sh*t and dishonest inspection. Dents was passed on the inspection, and there was an obvious one on the back panel wear paint was scraped to the metal. Do better. We ultimately passed on the car, drove a rental car home.

I kept getting a call under my number but with different people with the prompting stating, "Thank…read moreyou Aunique for your car purchase today and then some other person's name under my number and I NEVER even stepped in an Alpine Ford dealership ! What the fudge is going on ? !!! I called numberous times talking to Jeff, Tyler, Jackie, and Dustin, and I put the word STOP and StopAll and I even blocked the number and it still came thru !! They stated that I purchased a car and I NEVER DID !!! I am so angry that such an error came thru! Please fix the damn error !!!!

I was looking for a car for my daughter. She knew what she wanted based on her research and I…read morewanted to honor her request. I googled Toyota Rav4 Pueblo. CO and up comes this 2015 Rav4 at Thompson Auto Sales, accompanied by 98 photos. I felt I knew the vehicle by the time I called them to come and see it. The vehicle was just as the pictures showed. I drove it, asked that a couple of items be replaced, and I was told that they were already in the works. I made them an offer and they accepted. I picked up the car several days later and they had even filled the gas tank. The whole transaction from the time I took the test drive to the time I picked up the vehicle was less than 45 minutes. I was well pleased with the entire transaction.

Amazing customer service. Purchased a Jeep Wrangler Unlimited from them and was treated with…read morenothing but respect. I would highly recommended them for your next vehicle purchase.

The techinicians at the Southwest Service Center are very professional and have done a great job…read moreservicing my vehicle - i have been going there for several years now. I would definitely recommend Southwest service center for your basic vehicle's maintenance needs.

We had a weird experience that is hopefully not the norm. We were looking at a 2019 Ford Edge and…read morereached out to the dealership, letting them know we would be flying down from Montana if we decided to buy the vehicle. They didn't require a deposit to hold it, just said they can run the financing check for pre approval and then hold the car. Fine, yep, no big deal. We asked if we could have the Ford dealership across the street for a 139 pt inspection on it (most of my gripe is with them on this deal). Southwest said absolutely, no problem, drove it over for us, we got the report from Ford and said it would Need new tires eventually and had a few "wear and tear scratches". Husband calls the technician to verify the "scratches" that had failed the inspection and was assured it was just "normal wear and tear". We fly down to Denver, drove to Pueblo only to see that not only did the car have visible damage, but one panel the damage included a dent. The Ford technician had passed the "Dents" portion with no notes. The sales person was apologetic and asked if we couldn't see those in the listing photos. My husband pulled up the listing photos on his laptop and there was absolutely no way we would have seen them from the photos (hence why we took it to Ford! F*ckers). The manager came out and told us he couldn't go much lower on the car but could take $500 off OR offer to show us other cars on the lot. I'm good. Thanks. Whole thing felt dishonest. Takeaway, do a thorough body check and maybe ask for a FaceTime video or something to look at the body of the car before traveling to look at one. Alpine Ford will get my next review after screwing me out of $320 for a sh*t "inspection". Note- the car is back listed on their website and the SAME pictures are on the website. At least disclose the damage and be honest about it.

I wish I could give this place zero stars. I bought a car here about 2.5 years ago and have only…read morebeen able to drive it for 11 months of that time. Since buying it I've had to replace the starter, the clutch, transmission, turbo, intercooler, radiator, tentioner pulley and belt. One wheel needed a special part to fix a camber issue. The header is cracked and needs to have the exhaust cut off to replace it. And the motor is leaking oil from three different valves. I could have paid off a new car with the amount I've put into this car since they trap you in a loan with no warranty and no lemon laws for used cars. After all this, they are also rude, unhelpful and when we picked up the car after the transmission was done, they left two new dents in the car that are now rusting. I hope someone reads this and saves themselves the nightmare of dealing with this place.

I gave 3500 dollars for a truck that turned out to be a pos dont go here they couldn't make it…read moreright so im stuck with it or my credit gets hit DONT BUY FROM HERE TRUST ME!!!!!

bought a 2023 Ford F150 april of 25. Traded a 2001 F350 with 7.3 powerstroke crew cab in perfect…read morecondition. When we started looking for a replacement I could drive without a manual transmission due to arthritis in my ankles the salesman tried to put me into a Toyota Tundra 1897 package. while we were setting in the truck before the test drive, the salesman set in the back seat and talked nonstop about the truck and all its amenities, same thing during the test drive. after the drive we explained that it was way to nice a vehicle to use as a truck and some more pressure to buy it he finally came around to showing us other trucks. while looking at the other trucks he sat in the back seat and played with his phone and didn't talk anout the vehicle at all. After deciding on the 2023 F150 crew cab we asked all the standard used car questions and to see the Carfax. Carfax came back as a rental with a minor accident report, I asked the salesman about it and he told us that it was a minor scratch but no body damage. after the deal was done and I got it home and was able to get it up on stands and look at it I found that the rear bumper had been severely damaged and had the braces literally folded flat and somewhat hammered back out only good enough to get back on the truck. looking at the rest of the truck it was very obvious that the truck had been off the road and into a very muddy ditch because the heat shields around the transmission was folded up and wrinkled and transmission mounts had huge gouges in it. I took approximately 200 pounds of dried mud out from underneath the truck (and the salesman told us the truck had been totally detailed) , after having it for a year now I find the transmission doesn't shift right, the electronics are very glitchy, I cannot get a trailer brake system on it without paying a dealership thousands to do it because of the electronic system. this is just a few of the problems I have had with it. Fast forward one year and a phone call from the salesman that did the deal and asked me how I liked the vehicle I told him everything I have had to deal with all he could say was , im sorry your having trouble with it I hope you have a great day. this is the first call I've had from him since we bought it. we bought a new 2020 4runner from this dealership and was very pleased with the way the sale went and are still very pleased with the car, that why we went back to this dealership. NEVER AGAIN!!!

Easy, no stress experience. I recently traded in my Prius Prime to take advantage of the expiring…read moreEV incentive (and before any potential tariffs), and switched to a RAV4 HEV. The plugin RAV4s were scarce at the time and none were available in New Mexico, so we called around to some dealerships in the surrounding states. The call to the dealership was great - the woman I spoke to was very friendly and down to earth, and helped me hold an incoming car while we drove up from New Mexico. Once we got there the salesman we worked with, Devon, was super professional and helpful. Him and the finance guy (sorry! I forgot his name but he was also great) took time with us to crunch numbers and we ended up getting a great payment. It's not a huge dealership but the showroom was very clean, there were plenty of places to sit, a coffee bar, clean bathrooms, etc. The entire experience was very pleasant, easy, and by far the fastest car buying experience I've ever had (test drove, numbers done, trade-in taken/assessed, paperwork signed, and car prepped in like an hour and a half). In the weeks after the dealership and our salesman checked in a few times to ask about the visit and the car, and even repaired some accidental damage caused by the dealer vanity plate at no charge (and with no fuss) 3 months after the purchase. Really good experience. In the future I would be happy to make another trip to Pueblo, next time I buy a car.

After casually shopping for a car for 8+ months, my husband and I decided we were ready to make the…read morejump and buy a Subaru. Before Subaru of Pueblo, we'd been to a slew of dealerships and had almost as many negative experiences. I am very happy to report that we had the best ever car buying experience here. They were courteous and helpful without being overly pushy or salesy. They were efficent and honest. We walked out of their dealership with fair price we wanted to pay with all of the repairs we requested they make and a lower interest rate than we expected on our loan. A hot tip I recommend for non-Pueblo car shoppers who may be buying in Pueblo: if there's a car you love, negotiate price over email before driving down there. We didn't do this on a car we looked at in Dillion and it was really disappointing to get there and find out the dealer wasn't willing to negotiate price. Here, we negotiated price before coming down to see/drive it so if it was the car we wanted to buy, we knew it was already what we wanted to pay. Makes the 100 mile trek a bit more tolerable!

Buyer Beware - Our Experience with Subaru of Pueblo & Solon Automotive LLC…read moreMy parents, who are both in their 70s, visited Subaru of Pueblo with the intention of leasing a new 2026 Subaru Ascent. Instead, after spending an entire day at the dealership, they left having purchased a 2023 Subaru Ascent. The overall experience left our family disappointed and concerned. The salesperson, Manuel Garcia, used sales tactics that my family felt were overly aggressive and pressured my elderly parents into a purchase they had not originally intended to make. The vehicle was represented as having been inspected prior to sale. However, after taking it home, we discovered: A broken driver's side air vent. A poorly replaced passenger-side window with extremely wavy glass that noticeably distorts visibility. Neither issue was disclosed during the sales process. While Subaru of Pueblo agreed to repair the broken air vent, they declined to address the defective window, explaining that the previous owner had chosen that replacement glass. Our concern isn't simply that the window wasn't repaired--it's that a vehicle supposedly inspected was sold without either the inspection or the salesperson bringing these issues to my parents' attention. These defects also did not appear to be reflected in the vehicle's price. As consumers, we expect licensed automotive sales professionals to demonstrate integrity, honesty, and transparency. Unfortunately, our experience reinforced the old saying: buyer beware. Ironically, Subaru of Pueblo and Solon Automotive LLC publicly states: "Solon Automotive LLC is dedicated to truly exceptional customer service, provided by honest, responsible, and respectful people... We strive to be the auto dealer of choice for our customers... and a model of integrity and excellence for our industry and community." Based on our experience, we do not believe that mission statement was reflected during the sales process. I do want to recognize Josh and the Service Department. They were professional, courteous, repaired the broken vent correctly, and completed the work within the promised timeframe. Their service was the bright spot in an otherwise disappointing experience. While I appreciate the efforts of the service department, I cannot recommend purchasing a vehicle from Subaru of Pueblo or Solon Automotive LLC based on our experience. We felt the focus was on completing the sale rather than ensuring transparency and treating customers--especially elderly customers--with the honesty, responsibility, respect, and integrity the dealership claims to value. I hope this review encourages the dealership to better align its sales practices with the mission statement it proudly displays.