I had my 2025 Nissan Leaf in for service today. Nicola was stellar! Great service, professional…read moreattitude and communication. I am not certain that the problem was solved; but, I appreciate Nicola's attention to my problem.

We purchased our car here and had consistently good experiences with maintenance over time…read more One day while I was waiting for our vehicle during a service appointment, a mechanic came out and told me a cell in our battery was dead and recommended replacing it. I agreed, and the work was completed shortly after. A few months later, after I had moved away, my car wouldn't start properly after leaving a store with my kids. I had it towed to Red Rock Nissan, where they told me the issue was due to a bad battery. It appeared the battery had not actually been replaced and the mechanic believed the battery was still the original battery to the vehicle. Dave Solon and Red Rock Nissan were in contact, and Dave Solon did cover the cost of a new battery, which I appreciated. However, I still had to pay for the tow and diagnostic. I can't say whether this was an oversight or a mistake, but the experience left me feeling uneasy and more cautious about trusting repairs moving forward.

When I needed a car ASAP they had some that fit my budget on down/monthly payment you couldn't get…read moreanywhere else. I gave the first one I bought to my daughter and got another one for me. Good little cars with low mileage, great on gas and love only paying 200.00 a month for each car. The first one is paid off. Felicia knows a lot about cars and will get you into one that you want. They will work with you!!

Fucking garbage dealership, their lot should be a junk yard! i have bought multiple cars from them…read moreand they have all broke beyond repair. I did not push the cars and i kept up with maintenance. Their cars are JUNK. I would literally put them in the same category with Top Notch. Please save yourself the hassle and take your money elsewhere. They are nice to your face because they know they are selling you shit, and they want your money!

We're on a very long road trip, and our Ram truck began overheating. Since we were headed north on…read moreI-25, we called Pueblo Dodge. The woman who answered for service was not friendly at all, and stated "We are booked up. The earliest we could see it is September." (This was on Aug. 21) With this being an emergency--traveling, pulling a 5th wheel trailer--it was extremely frustrating to not even be offered an apology, much less a look at the truck. Most dealers work to help travelers. Apparently not this one.

Buying a new 2025 Jeep Grand Cherokee was a $14,000 mistake at Pueblo Jeep Dodge! As manufacturer…read moreownership has changed to a French company, the new 2025 models have tons of issues. Pueblo Jeep couldn't even get my brand new Grand Cherokee into the shop to work on it for 3 weeks. A local friend has had their brand new Wagoneer in for service 3 different times with no resolution. After hearing of major failures on all these models, I decided to trade it in. The highest trade-in value I could get was $36,000 - on a vehicle I just paid $50,000 for. That value keeps dropping as more and more failures are reported. I bit the bullet and got a 2025 Lincoln Nautilus, eating that $14,000 dollar loss. BEWARE of these new Jeeps, they are destroying their reputation under French ownership. -Tim Snell

I took my car to Alpine Ford, Pueblo to get the transmission finished. Once again, Steven/ My…read moreservice advisor, took car of me, again. He gave me a great deal on the flush, had it completed in a timely fashion. I'm really impressed with the Alpine For difference. The previous owners were no where as good/ professional. I called for pricing at other non dealership shops, and all of them more expensive. Way to go Steven/ Service Advisor at Alpine Ford!

My husband and I were looking to purchase a vehicle from another dealership but wanted a ford…read morecertified tech to do the inspection. We are located in Montana and would be flying down to purchase the vehicle. I understand there is always a risk, but this whole exchange felt dishonest. Alpine Ford was located across the street. The sales person at Southwest drove it over for us and we got the inspection report, including a phone call from the technician. He said the car was in Great shape and only needed new tires at some point. I noted that the inspection had failed the scratches part so my husband called back and was told that was just "normal wear and tear" and if there is any, they have to fail it. Not true, but we learned that the hard way. Also, none of the damage was visible in the listing pictures. Don't worry, I wrote a review on their website. Fast forward, we fly to Denver, drive to Pueblo walk around the car and the entire passenger side has clearly scraped against something. Each panel had some damage AND one was dented. Extremely disappointed I paid $320 for a sh*t and dishonest inspection. Dents was passed on the inspection, and there was an obvious one on the back panel wear paint was scraped to the metal. Do better. We ultimately passed on the car, drove a rental car home.

I was looking for a car for my daughter. She knew what she wanted based on her research and I…read morewanted to honor her request. I googled Toyota Rav4 Pueblo. CO and up comes this 2015 Rav4 at Thompson Auto Sales, accompanied by 98 photos. I felt I knew the vehicle by the time I called them to come and see it. The vehicle was just as the pictures showed. I drove it, asked that a couple of items be replaced, and I was told that they were already in the works. I made them an offer and they accepted. I picked up the car several days later and they had even filled the gas tank. The whole transaction from the time I took the test drive to the time I picked up the vehicle was less than 45 minutes. I was well pleased with the entire transaction.

Amazing customer service. Purchased a Jeep Wrangler Unlimited from them and was treated with…read morenothing but respect. I would highly recommended them for your next vehicle purchase.

The techinicians at the Southwest Service Center are very professional and have done a great job…read moreservicing my vehicle - i have been going there for several years now. I would definitely recommend Southwest service center for your basic vehicle's maintenance needs.

We had a weird experience that is hopefully not the norm. We were looking at a 2019 Ford Edge and…read morereached out to the dealership, letting them know we would be flying down from Montana if we decided to buy the vehicle. They didn't require a deposit to hold it, just said they can run the financing check for pre approval and then hold the car. Fine, yep, no big deal. We asked if we could have the Ford dealership across the street for a 139 pt inspection on it (most of my gripe is with them on this deal). Southwest said absolutely, no problem, drove it over for us, we got the report from Ford and said it would Need new tires eventually and had a few "wear and tear scratches". Husband calls the technician to verify the "scratches" that had failed the inspection and was assured it was just "normal wear and tear". We fly down to Denver, drove to Pueblo only to see that not only did the car have visible damage, but one panel the damage included a dent. The Ford technician had passed the "Dents" portion with no notes. The sales person was apologetic and asked if we couldn't see those in the listing photos. My husband pulled up the listing photos on his laptop and there was absolutely no way we would have seen them from the photos (hence why we took it to Ford! F*ckers). The manager came out and told us he couldn't go much lower on the car but could take $500 off OR offer to show us other cars on the lot. I'm good. Thanks. Whole thing felt dishonest. Takeaway, do a thorough body check and maybe ask for a FaceTime video or something to look at the body of the car before traveling to look at one. Alpine Ford will get my next review after screwing me out of $320 for a sh*t "inspection". Note- the car is back listed on their website and the SAME pictures are on the website. At least disclose the damage and be honest about it.

I wish I could give this place zero stars. I bought a car here about 2.5 years ago and have only…read morebeen able to drive it for 11 months of that time. Since buying it I've had to replace the starter, the clutch, transmission, turbo, intercooler, radiator, tentioner pulley and belt. One wheel needed a special part to fix a camber issue. The header is cracked and needs to have the exhaust cut off to replace it. And the motor is leaking oil from three different valves. I could have paid off a new car with the amount I've put into this car since they trap you in a loan with no warranty and no lemon laws for used cars. After all this, they are also rude, unhelpful and when we picked up the car after the transmission was done, they left two new dents in the car that are now rusting. I hope someone reads this and saves themselves the nightmare of dealing with this place.

I gave 3500 dollars for a truck that turned out to be a pos dont go here they couldn't make it…read moreright so im stuck with it or my credit gets hit DONT BUY FROM HERE TRUST ME!!!!!

If you just accept that the sales staff is going to lie to you and the service department is going…read moreto gouge you, then this is an ok place to buy a toyota. I have bought three 4runners over the years and they are great cars, but the experience is always the same. They'll tell you the vehicle is in "Absolutely perfect condition," then on your first service visit, there is a laundry list of things that need replaced. This, for me, has included a battery (said was new), spark plugs, said were just changed, diff. flush ($300), axle bearing (almost $600). CV boot, etc. The last 4runner didn't have the keyless remote but they said they would "give" me one - fast forward two weeks and they say I can buy one for appx. $100. I had to get one on amazon for $15 and programmed it myself. Finally I had a coupon for an oil change that they tell you must be presented before the service, then when they ring you up it's either no discount given or shop charge negates the discount. This has happened with every coupon I ever used. They do have a decent selection but don't think you're not just dollar signs to them.

Liked my sales guy. But the information regarding the maintenance that I was given on a car that I…read morewas very interested in purchasing wasn't consistent. The dealership couldn't get their story straight. For that much money, I need consistency and truth.

After casually shopping for a car for 8+ months, my husband and I decided we were ready to make the…read morejump and buy a Subaru. Before Subaru of Pueblo, we'd been to a slew of dealerships and had almost as many negative experiences. I am very happy to report that we had the best ever car buying experience here. They were courteous and helpful without being overly pushy or salesy. They were efficent and honest. We walked out of their dealership with fair price we wanted to pay with all of the repairs we requested they make and a lower interest rate than we expected on our loan. A hot tip I recommend for non-Pueblo car shoppers who may be buying in Pueblo: if there's a car you love, negotiate price over email before driving down there. We didn't do this on a car we looked at in Dillion and it was really disappointing to get there and find out the dealer wasn't willing to negotiate price. Here, we negotiated price before coming down to see/drive it so if it was the car we wanted to buy, we knew it was already what we wanted to pay. Makes the 100 mile trek a bit more tolerable!

Typical dealership…read more Don't forget anything in your trade-in or their janitor may "throw it away" even if clearly not trash...

Exception experience considering how crummy our day went Traveling from out of town and pulled…read moreinto their shop due to engine issues. Kevin and his crew got us in at 4pm and out by 515! They went above and beyond and that's what family owned businesses do. We'd highly recommend them for all your service needs Vince & T

We brought our 2016 Denali in for a shimmy in the transmission. Our Denali has 45K ORIGINAL miles…read more It drives my husband to work every other week, because of carpool share. It has sat for months out of the last several years, due to his battle with cancer. We were told the trani harness was bad and needed replaced and a system update. Adding the trani needed fluid service. In addition, we were told it needed new shocks, repair to pipes on the oil cooling system and additional services leading up to nearly $9000. Yes, that's $9000. On a vehicle with 45K miles! Here's the thing, (quoting) "The trani fluid is burned, and we don't want to put it back in the transmission." It's a sealed unit, you didn't drain it! Not even a trani dip stick on this model. The harness isn't in the trani. The shocks are fine, and the protective wrap on the harness you replaced was left hanging. I have video of trans fluid and pics of harness, from the mechanic that cleaned up your mess..... This is why you have a terrible reputation. It should be an embarrassment to quote such a repair cost to the owner of a, babied, vehicle with 45K on it. We will never be back. Yes, I own a Chevy too... so, that's double the loss.