We purchased a truck from Dominic (business owner). My parents purchased one from him as well at the same time. Everything seemed OK at that time. On the we owe you owe part of the contract there began to be some misunderstanding on their part. I completed my part same day. Collision and comprehensive insurance, 2 titles, 2 cars, 2 sets of keys. Their section was steering issues fixed, alignment completed, spare tire, new factory hood and grille. They took the truck directly to a tire shop that day to get the front end done. Next day I had to call them to find out they were getting the truck back, alignment complete and no other issues found. Dominic said they had the hood and were finishing it up to install that day and I could get the truck next day with the spare tire. 2 days later I call him, because he never calls, to be told the body shop painted the hood but not to his satisfaction so he told them to strip it and redo it. I felt this was a lie. He said next day it would be ready. I called 3 days later, because Dominic doesn't communicate, and he was unavailable so I spoke to Anthony. Anthony did our financial side when we purchased the truck. He said the hood was dropped from the stand and was dented so he was ordering another, I felt this was a lie. I went that day and picked up my incomplete truck and told them to figure it out. O, and still no spare tire of course. Mind you it's now been almost 2 weeks since signing. I began looking at reviews and discovered discount has a habit of not completing we owes. I called Dominic a few days later, a few times this went on over 2 weeks, and was given excuses. We called and told Anthony we would never buy there again nor refer anyone there. During this time I went to the tire shop to learn Dominic told them to do nothing but alignment. So that's what they did. The truck steering was still unsafe. This is an f250 crew cab diesel mind you. 8000 lbs rolling bordering unsteerable. I went to another shop to discover the lower ball joints were smoked. I'm a long time ase tech and parts guy by the way. I had the ball joints changed and kept the old ones. The steering is fixed AMAZING. I called Anthony and he says the hood is done at the body shop go get it put on on Wednesday 4 weeks later. So I went. I know this body shop well as I've sold car parts in Pueblo for 7 years to every shop in Pueblo County. The owner says, and I quote, "no last Friday is the first I heard about your truck. I ordered the junk yard hood per Dominic. It was painted and ready Monday." Painted badly? Lies. Dropped? Lies. Never even attempted? Truth. The grille was taken from another truck discount owned sitting at the shop. Chrome is bubbled awful. I had it installed being my old one was no longer on the truck. O, still no spare. We called and complained about the grille and ball joint issue and hood was pitted awful. So 5 weeks, I had to fix the steering and pay for it, awful hood, awful grille, no spare. NOTHING THEY PROMISED DONE RIGHT. We call again and they claim the spare was stolen because it was left outside. Not my issue. But then magically a spare is available and ready to be given to me with a jack and tool set. NICE. About time. We set up a meeting with Anthony and discuss their habits of lying to their customers. Of course there is no admission of it despite proving it several times but solution is offered. We show him the bill and he takes a copy to show Dominic, who never calls or communicates or is available for comment, and see if they'll pay the bill. Judge would force it of course because the repair is in the contract. We show him the old ball joints that I still kept if needed for the judge. We show him the grille, Dominic told the body shop I demanded that type so that's was the reason it was messed up, best they could get, I received. I simply said "new factory". All said and done 7 weeks later they paid the bill, gave me a spare, I accepted the nasty hood and they've promised a black plastic grille. We'll see how long that takes. Pick a car with no we owe, that's what you'll get. read more
