I bought a car for my wife this week. The salesperson, Richard, and the finance guy, Jason, were…read moreboth great to work with. Both were very professional. No pressure at all. We test drove and bought the next day. Went in and signed the papers and were out in 15 minnutes. It was, honestly, a pretty easy and stress free experience. Very fair prices.

We brought our 2016 Denali in for a shimmy in the transmission. Our Denali has 45K ORIGINAL miles…read more It drives my husband to work every other week, because of carpool share. It has sat for months out of the last several years, due to his battle with cancer. We were told the trani harness was bad and needed replaced and a system update. Adding the trani needed fluid service. In addition, we were told it needed new shocks, repair to pipes on the oil cooling system and additional services leading up to nearly $9000. Yes, that's $9000. On a vehicle with 45K miles! Here's the thing, (quoting) "The trani fluid is burned, and we don't want to put it back in the transmission." It's a sealed unit, you didn't drain it! Not even a trani dip stick on this model. The harness isn't in the trani. The shocks are fine, and the protective wrap on the harness you replaced was left hanging. I have video of trans fluid and pics of harness, from the mechanic that cleaned up your mess..... This is why you have a terrible reputation. It should be an embarrassment to quote such a repair cost to the owner of a, babied, vehicle with 45K on it. We will never be back. Yes, I own a Chevy too... so, that's double the loss.

My daughters were looking for a used small truck for under $10k. We live in Colorado Springs, and…read morewent to several dealerships only to be shown trucks "in our budget" but then at the table they were NOT in our budget and we had to walk away. We drove all the way to Pueblo because Southwest Motors had replied to a request for information on a truck they liked. We met with Jason Ward and he had three trucks ready for them to test drive. They chose a Chevy Colorado and were nervous about the next step. They have excellent credit (which didn't seem to matter to the dealerships in the Springs), and a good down payment. We had a deal in 10 minutes, with a payment they were comfortable with, and more $$ for their trade in than we were offered at other dealerships. We went to Brandon's office to sign the paperwork and were presented with an even better deal!! One week later, the girls drove their truck home with two keys, and a full tank of gas! That week, my sons car died. It'll cost more to fix than its worth, so we made another trip to Pueblo to see Jason at Southwest Motors. Once again, Jason came through with a nice selection of cars in his budget to test drive. My son chose a great car, and got a great deal!! The car needed to be detailed before he took it home, so we planned one more trip to Pueblo. The day before that trip, Jason called and asked if the girls could come back down and sign new paperwork.....wait....why??? Because Brandon had continued to shop their deal and got their interest rate reduced by more than half!!!!! 5 stars are not enough!!! We are delighted with how our kids were treated; respectfully and honestly. It was a great experience and we'll be back. In the meantime, I recommend anyone looking for a quality used car, check out Southwest Motors, and Jason will take care of you!!

We had a weird experience that is hopefully not the norm. We were looking at a 2019 Ford Edge and…read morereached out to the dealership, letting them know we would be flying down from Montana if we decided to buy the vehicle. They didn't require a deposit to hold it, just said they can run the financing check for pre approval and then hold the car. Fine, yep, no big deal. We asked if we could have the Ford dealership across the street for a 139 pt inspection on it (most of my gripe is with them on this deal). Southwest said absolutely, no problem, drove it over for us, we got the report from Ford and said it would Need new tires eventually and had a few "wear and tear scratches". Husband calls the technician to verify the "scratches" that had failed the inspection and was assured it was just "normal wear and tear". We fly down to Denver, drove to Pueblo only to see that not only did the car have visible damage, but one panel the damage included a dent. The Ford technician had passed the "Dents" portion with no notes. The sales person was apologetic and asked if we couldn't see those in the listing photos. My husband pulled up the listing photos on his laptop and there was absolutely no way we would have seen them from the photos (hence why we took it to Ford! F*ckers). The manager came out and told us he couldn't go much lower on the car but could take $500 off OR offer to show us other cars on the lot. I'm good. Thanks. Whole thing felt dishonest. Takeaway, do a thorough body check and maybe ask for a FaceTime video or something to look at the body of the car before traveling to look at one. Alpine Ford will get my next review after screwing me out of $320 for a sh*t "inspection". Note- the car is back listed on their website and the SAME pictures are on the website. At least disclose the damage and be honest about it.

If your looking for a relaxed car buying experience from people that you would like to have as your…read moreneighbor, then this is where you want to buy your next vehicle. The business is small and nothing special, but they make up for it in their approach to selling you a car. They were honest, helpful and very trusting, which made it a comfortable experience. I love my new vehicle and will return here for the next one.

AWFUL!!!!!!!! AWFUL!!!!!!!!! AWFUL!!!!!!! AWFUL!!!!!!!!…read moreSteer clear of this dealership! They sold me a total LEMON!!!!! I bought a Toyota 4 Runner and it started having problems right away. I took the car in to be fixed and i was quoted around $5,000 for the repair. This was in weeks of buying the car. When i reached out to Fulton's about the issue they gave me the run around and ended up leaving me hanging. Then only 2 months later my 4 runner started to have more issues. I called Fulton's again and they said "That's what happens when you buy a used car" BUT they are a used car dealership! This place sells lemons and doesn't care. They shouldn't be allowed to sell cars. Take my advise and DON'T go there. I promise i will be saving you a major headache!

Love the staff at Vidmar Honda. Very professional, friendly and explains needed service, parts and…read morerepairs. Thank you!

I went in for preventive maintenance, and they ended up recommending additional condition-based…read moreservices. When I asked for the total cost, I was told it would be $733. However, when it was time to pay, the total came out to $1,365. When I questioned the difference, they told me that the $733 was only for replacing the rear brakes. I feel they were misleading and dishonest, trying to take advantage of customers to make more money. Labor costs were also extremely expensive

Ernie Morales was sensational in selling me a Bronco and following up with service! Would…read morerecommend him to anyone.

My husband and I were looking to purchase a vehicle from another dealership but wanted a ford…read morecertified tech to do the inspection. We are located in Montana and would be flying down to purchase the vehicle. I understand there is always a risk, but this whole exchange felt dishonest. Alpine Ford was located across the street. The sales person at Southwest drove it over for us and we got the inspection report, including a phone call from the technician. He said the car was in Great shape and only needed new tires at some point. I noted that the inspection had failed the scratches part so my husband called back and was told that was just "normal wear and tear" and if there is any, they have to fail it. Not true, but we learned that the hard way. Also, none of the damage was visible in the listing pictures. Don't worry, I wrote a review on their website. Fast forward, we fly to Denver, drive to Pueblo walk around the car and the entire passenger side has clearly scraped against something. Each panel had some damage AND one was dented. Extremely disappointed I paid $320 for a sh*t and dishonest inspection. Dents was passed on the inspection, and there was an obvious one on the back panel wear paint was scraped to the metal. Do better. We ultimately passed on the car, drove a rental car home.

Easy, no stress experience. I recently traded in my Prius Prime to take advantage of the expiring…read moreEV incentive (and before any potential tariffs), and switched to a RAV4 HEV. The plugin RAV4s were scarce at the time and none were available in New Mexico, so we called around to some dealerships in the surrounding states. The call to the dealership was great - the woman I spoke to was very friendly and down to earth, and helped me hold an incoming car while we drove up from New Mexico. Once we got there the salesman we worked with, Devon, was super professional and helpful. Him and the finance guy (sorry! I forgot his name but he was also great) took time with us to crunch numbers and we ended up getting a great payment. It's not a huge dealership but the showroom was very clean, there were plenty of places to sit, a coffee bar, clean bathrooms, etc. The entire experience was very pleasant, easy, and by far the fastest car buying experience I've ever had (test drove, numbers done, trade-in taken/assessed, paperwork signed, and car prepped in like an hour and a half). In the weeks after the dealership and our salesman checked in a few times to ask about the visit and the car, and even repaired some accidental damage caused by the dealer vanity plate at no charge (and with no fuss) 3 months after the purchase. Really good experience. In the future I would be happy to make another trip to Pueblo, next time I buy a car.

I'm not happy with my visit. I was told to bring my vehicle in for a possible transmission issue,…read moreonly to be told nothing was wrong and still charged a diagnostic fee. It doesn't feel right to pay for an inspection that was recommended by the dealership and confirmed no issue. Very disappointing experience.

DO NOT BUY FROM HERE...THEY ARE A TOTAL RIP-OFF!!!!!!! I would give it ZERO stars if it was…read morepossible!!! My niece bought a car from them and was 2 days late on ONE payment! They repossessed the car, picked it up & tacked on more money to be owed! She is still paying for a car that she doesn't have because of the contract she signed. They prey on young people who don't know better. Well I'm telling you now, so people will know better. RUN...do not walk AWAY, from this BAD BUSINESS!!!!!!!!!!!!!!!!

I bought my vehicle here. The owners are really nice and helped me during a very difficult time…read more Thank you so much for your help and understanding. Whenever I need another vehicle I will always return. You all are the best.

In September, 2021 my wife and I bought an antique fire engine from Auto World. We were told that…read morethe title work is delayed because of Covid. It's now May, 2022 and we still have no title. As such, we can't get license plates on the old truck. We've been in contact with the dealership numerous times including talking to the manager himself with no luck. Now they won't even return my phone calls. Because we've gotten absolutely no assistance from Auto World we've had to resort to trying to track down a title for it ourselves through the previous owner and the auction company they contracted with to sell the truck but there's a possibility that we will have to apply for and pay lots of money for a bonded title. Frustration cannot even begin to describe how we feel. We certainly won't do business there again and don't recommend the place for any auto buyers.

I'm being so serious do not buy from these people. I'm stuck with a 2012 Honda accord I BOUGHT OVER…read moreA YEAR AGO, and it was listed at 13,000 but then no one even sat me down to explain shit I owe still over 19,000 on it!?? Mind you it was at 23,000 for a fucking 2012 car that isn't even priced as that. I was better off going somewhere else and having a brand new car... mind you I'm only 21. A 2012 Honda accord that had been in an accident before I bought it, had marks in the front bumper and THE HEADLINE TO THE ROOF HANGS OFF, I just had to pay $500 to get a bunch of stuff fixed on the car. I don't think they even clean it before they sale nor check anything. I got so screwed who does this to a female? A year later and I'm still pissed like why would you guys do this? It's so messed up. Crooks.