I had a very disappointing experience at Top Line Top Nails with the manager, Loanne. I have been coming to this salon for about 10 years for pedicures, nails, and eyebrow waxing, so this experience was extremely shocking and disheartening. Before my appointment, I had been texting Loanne for about a week regarding the nail color and design I wanted. However, when I arrived, I was told the color I specifically requested was not available. Since we had already been communicating about it beforehand, this is something she should have told me prior to my appointment so I could have chosen another option ahead of time. Because the color wasn't available, I decided to switch to another color and move forward with a cat-eye design and a floral accent. Everything turned out fine except for the flower. The flower she created was very small, so I politely explained that I wanted a bigger flower design. She told me that due to the length of my nails, the flower had to be smaller. I explained that I understood her opinion, but since I was paying $140 for the design, I expected the flower to be done the way I wanted. Instead of trying to accommodate my request, she became rude and upset, raised her voice, and told me she was not going to redo the flower and that she would not make it bigger. I then politely asked if her daughter could redo it for me, and she immediately said no to that as well. At that point, I calmly explained that I was not trying to argue or create a negative environment. I simply asked her to remove what she had already done so I could go somewhere else and get my nails done the way I wanted. The interaction became very uncomfortable because she was loud and dismissive. After being a loyal customer for nearly a decade, I could not believe I was treated this way. It was extremely unprofessional and disappointing. I will never step foot back in this establishment again. I expected better treatment after being a long-time customer. Unfortunately, I cannot recommend this salon based on this experience. read more

great experience, very kind, patient and great service. very communicative and fast. bang for your buck! read more

Top Nails Spa - Permanent Makeup Near Me - Mansfield, Texas

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I found this nail salon through a Facebook ad. LOANN IS THE BEST! The shop is very clean and super friendly! Please make an appointment with Top Nail Salon! You won't regret it! read more

Top Nails Spa - Permanent Makeup Near Me - Mansfield, Texas

Ann does an excellent job- nice quiet clean location for managing and pedi - very fair price for services

When I tell you these people know what they're doing! These are the best my nails have ever looked. As someone who is very picky and obsessed with nails I am so impressed!!! Even the other people sitting next to me getting their nails done, I can't help but to think "wow her nails look good"! If I could put 10 stars, I would. Too bad there is only five lol. read more

LoAnne did not disappoint!!! As a very particular person, I love that she knew exactly what I wanted. shape is everything! read more

Top Nails Spa - almond french - Permanent Makeup Near Me - Mansfield, Texas

Would have been 5 stars if the nail tech cleaned up the inside of my nails. They are a bit rough feeling. But the Dip manicure & shape is pretty. The pedicure was flawless. This is a victory compared to the other nail salon I posted about. I plan to visit again read more

Awesome salon! Very professional, as well as kind and friendly. I made an appointment to get my bridal nails done. They worked with me to get my dream wedding nails. My nails turned out perfect, all thanks to the nail tech Lu Ann. Thank you so much Top Nails! read more

Top Nails Spa - Permanent Makeup Near Me - Mansfield, Texas

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The length and shape was inconsistent. The polish was spotty and had to be redone two times. after removing the polish for the second time, I had to instruct on the thickness around the cuticle. I chose a glitter polish to camouflage the inconsistencies after being there for three hours, I was expected to pay full price with all of these issues. I brought in three customers and was planning on five services, declined the less service due to the issues. read more

A friend showed me this place and I've only been a few times but every time I go I always have the best experience! The pedicures are so relaxing and the manicures I get here last for WEEKS! Nothing chips, breaks or falls off. Highly recommend this place. read more

Top Nails Spa - Birthday nails - Permanent Makeup Near Me - Mansfield, Texas

Called ahead. Asked if I could come in around noon for a pedicure. No problem. Got there at 12:10. There were 2 people in chairs getting their nails done. 1 waiting in front of me. There were 2 employees. They sat me in my chair at 12:15. At 12:30 they asked if I wanted a water. I said sure. Nothing. At 1:05 apologized again. Asked if I wanted a water. Sure. Nothing. Finally at 1:20 she started on my feet. Asked if I wanted a water. I said sure. Nothing. Apparently sure means no thanks. Finally left at 1:55. Very mediocre pedicure and never did get a water. First and definitely last time I go here read more

I searched Google and went with this salon based on good reviews , they said to go to Loanne so trusting her I called and scheduled a walk in appointment. Immediately I was greeted with kindness & patience. Loanne is so sweet, before going to her I have never had someone do my nails as amazing as she's done the nails shape is exactly how I wanted it and very sharp, and she can do designs exactly as the picture and more . Loanne is now the only lady I will go to for my nails and will be recommending her to anybody needing nail services. Thank you Loanne!! read more

Top Nails Spa - Permanent Makeup Near Me - Mansfield, Texas

Love love LOVE my nails from here! Super clean, kind, & fun people. They take the time to do the perfect shape, even asked how thin/thick I prefer my set, and did the design exactly how I imagined it! Definitely my new go-to salon! read more

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Loanne is the best! This is the only salon I trust and go to get my nails done because they always do good work and my nails last for so long. She takes her time shaping and filing and painting on designs. I put the last two sets I've got done. I always get compliments went I'm at work or when I go out. I got the pink nails done May 27th and all of my nails are still in tact. You pay for the work u get done! read more

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love my nail artist LoAnne come check her out everyone here do awesome you want be disappointed thanks LoAnne and the entire staff Mrs inga read more

Loanne and her staff are AMAZING!!! They go over and beyond for their clients and make your time being very delightful, always a pleasure to come back! read more

Top Nails Spa - Permanent Makeup Near Me - Mansfield, Texas

I came to top nail spa and while I was getting my nails done I expressed to her that is was hurting and that my nail was bleeding. She initially ignored me, so I said it again. She then said it's ok and smothered nail oil all over the cut. I expressed that it was burning and she talked over, raised her voice, and said just go wash your hands and swatted me away. When I came back after washing my hands I told her that it was still bleeding and burning. She then tried to blame me and said that I was moving even though I wasn't. When I told her multiple that it was burning and bleeding she told me "Take it up with the manager if you're so upset and get a discount." She then walked away and rolled her eyes. This was not a pleasant experience at all and I didn't enjoy it. I DONT RECOMMEND read more

I normally have the greatest experience with top nails but not today. Kimmy normally does my nails but she was on vacation. Some guy did my nail and was a bit rude and rushing. Didn't put the right color on my hands for the pink I wanted. I hated that I had to settle due to me pressing for time and I was just not comfortable having him do my nails anymore. He got an attitude when I told him I wanted my cuticles trimmed. I'm paying for the service so I deserve what I ask for. Finally when the owner Loan came his tone and attitude change quickly. My nails are uneven and thicker then the other and he cut my and with the drill when he was getting the extra powder off. All and all I had the Worst experience with top nails today. This is not worth $70 I paid. Nope!! read more

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Loanne is a the best nail tech I ever had!! I have flat, short and wide nail beds so I am a difficult client. Loanne is so talented that you can't tell I have those issues after she does them. I have been going to her for 7 months and I will not let anyone else do my nails. The best part about her is that your nails don't lift at all for at least 3-4 weeks probably 5 if you have nice nail beds. 10 out of 10 recommend! read more

I got my nails done here a couple days ago and I was so excited bc of the good reviews but my nails have only 3 days on and the glitter they put is so ugly now it's all fallen out and my nails just look ugly I think for $80 they should've lasted longer and looked better. read more

So I came here when I was new to nail stuff...and to be honest I still am. I had gel nails on and have never had them removed before...would just let them fall off naturally. This time one of the nail techs said they would remove them for me for free. I thought that was very nice of them. The lady took some tool and would just start quickly peeling it off. It hurt my nails and left them damage. I would wince and hand shook from the pain. I should have spoken up but thought this was how gel nails were professionally removed. I later told my friend about it who used to work in nails and she said that is not how gel nails are removed and they should have soaked it/wrapped my nails with some acetone and foil or something...not just peel it off. I have never been back to them and it's been a few years. Just wanted to let others know and also let the nail shop know. read more

Tracy is very rude.. she opened up my toe too much and did a cut in between my toes. I told her about it and she kept saying I already had the cut. & showed me that she was supposed to do that to clean in between the toes and she did it again. I won't be coming back to this place ever again. read more

I went to Top nails and they were very nice however, it took sooo long and I wasn't happy with my nails. They are so thick, chipped, and not smooth on top. I also felt like I was holding my breathe the whole time. It smelt so toxic in there it gave me a headache! Don't recommend!!!! read more

Top Nails Spa - What the heck is this going a - Permanent Makeup Near Me - Mansfield, Texas

Loved my relaxing pedicure and my nails looked so good. I'm new to the area and I'm so happy I found this spot.

Made an appointment to get my nails done with Loanne @ 10am... she started right away. This was my first time there. I showed her a picture of what I wanted and she took it from there. She did an awesome job on my nails. I'm so happy to have found her... I highly recommend Loanne. I went back the next day and got a pedicure with Amy. She did a very good job... I was so relaxed and the soothing music almost put me to sleep... lol I will definitely be back...thanks read more

Top Nails Spa - Permanent Makeup Near Me - Mansfield, Texas

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I have finally found my place. Loanne is very professional, and truly listens to what you want and makes sure you leave with that. I also love that she trains her staff so everyone is great, you get the same result with anyone available. The space is very clean and beautifully lit. I am excited to be a long time client. read more

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I personally never complain about my nails if the tech messes up a smidge or if they don't turn out quite the way I thought it would, but I must say something about the nails I paid for this time. I payed $65 for this... the French tip of the nails are crooked and the butterflies aren't even centered right. I wouldn't mind paying that much if they would have looked right. Very disappointed and won't be going back. read more

Top Nails Spa - Permanent Makeup Near Me - Mansfield, Texas

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Wanted to give this place a try because of the reviews. Walked in just to get a simple soak off, they told me no because they were full. Literally didn't want to get anything done to my nails, just wanted to sit in an open chair (there were about 4 with no one sitting him them) with a bowl. read more

I really liked this place when i entered everything was remodeled and a nice quiet atmosphere they have a sign out that says "Re-GrandOpening" they had nice relaxing music inside and the manager is awesome shes so nice great attitude!! And super great at doing nails! Though everything went great I wouldn't recommend going when its gonna close in an hour i got there at 7:00 pm and they close at 8:00 pm and i got a mani and pedi i didnt leave till 9:00 but everyone was great! read more

Top Nails Spa - Manicure pink and white ombre - Permanent Makeup Near Me - Mansfield, Texas

Ellesa and Victoria are AMAZING!!!! This place is clean and they cater to you every need. So friendly and excellent service... Best Mani/Pedi/Wax in Mansfield! Very reasonable prices. read more

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They just remodel this nail salon and it looks really nice and clean. They are very friendly I was really happy with my pedicure and manicure. They also offer complimentary drinks. I definitely recommend them. read more

Top Nails Spa - Permanent Makeup Near Me - Mansfield, Texas

I am moving to Mansfield so I wanted to find a nail salon in the area. Made an appointment with Loanne because of some pictures I saw of her work. She did not disappoint! I absolutely love my nails and appreciate that my cuticles look healthy and not cut up and ragged! There's is nothing worst than paying $60 plus dollars for a service and leaving with uneven, think bumpy nails. This is the first time in years, that I have left a nail shop feeling satisfied with the service. I will definitely be back. read more

My daughter has gone to this salon regularly. Her normal tech was not there. A man that did not speak English very well, was going to do her nails. She asked for a specific look from their IG page. He was rude to her repeatedly. Saying things like "yeah I heard you the first time, rye rolls, then got mad after she asked another tech who she knew had been there a long time. Surprise, they had it. He the decided to pop off and say you didn't believe me, want someone else to do your nails then?? So she said yes, they made her wait almost 45 minutes with an appt. This man was very rude and condescending. Seems like he's just a misogynistic pig to me! Do not go to this nail salon they hire men who obviously hate women, he didn't seem to want to take her. I will be reporting him, if his license is even real, if not I suppose he will be investigated further by Immigration services. Be polite. It's the service industry. If you don't like your job quit. Otherwise you get people like me who don't take kindly to treating their kids like shit. read more

Wow, I just moved to Texas and have been wanting to get my nails done but didn't know where. I came across this salon and let me tell you if I could give them a million stars I would. From the check in process to the service was beyond amazing. With everything going on with Covid they are taking the right measures to insure that everyone is safe. I came in wanting a specific design and they went above and beyond and matched that design they are AMAZING!! Highly recommend this salon. read more

Top Nails Spa - Permanent Makeup Near Me - Mansfield, Texas

They take their time and really. Are about their customer's experience! Best nails I've ever had are from this place.

Really liked this place! I was only in town for the weekend and went in to get a manicure. Tom did a great job and was one of the only manicurists I've ever had to ask if I wanted my cuticles clipped! I loved this since they've been over-clipped in the past. The massage part of the manicure was shorter than usual, but the price more than made up for it! Really loved it and will be back if I'm ever in town again. read more

I absolutely love this place! Like look at my nails they're so pretty !! And not only that but they're taking safety procautions very seriously. As soon as you walk in, you need to have a mask on and if you don't they have some you can buy or some may be provided. You'll fill out a questionnaire about your health and they take your temperature and everything is wiped down after every customer. I did French tips with some flowers and glitter on my ring finger and the flowers and orange to match my nails. Everyone in the salon is so nice and the manager makes great conversation. 11/10 recommend ;) read more

Top Nails Spa - Permanent Makeup Near Me - Mansfield, Texas

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Loved the service and employees were just amazing. The time they take didn't feel rushed at all! Must say I enjoyed every minute of my foot rub and hot towel and stone massage. Truly am amazed at how clean and the fact they are screening felt safe to be there. Thanks for all you guys do. Will definitely be back! read more

Terrible service and Tracy was very rude, she cut my sister n law when doing the pedicure and instead of apologizing she insisted she already had the cut and kept opening the toes making the cut bigger when we called to complain she said she didn't know who the manager was, to call back and she would find out the managers name, so we called back and was referred to Tri who did not help in any way she said she was out of town and there was nothing she could do. Had us send pictures of the toes and then never replied, no apology no discount no refund! Instead they were rude and very unprofessional. I do not recommend this place! read more

Top Nails Spa is the best nail salon that I've been to thus far in Texas! Loanne is the best at doing nails! She takes her time and does amazing designs! She can pretty much do anything that you ask on top of what she already does beautifully! She's such a sweetheart too. Also they offer great discounts!! read more