I had a mixed experience I have been to this place 3times over the last 6 years (don't know if have…read moreall been under the same management) So here it is I called for an appointment around 3/10/24 set appointment for Sunday march 17th which was the actual date of my daughter's 9th birthday! We discussed on the phone it being a Sunday, which was no problem. As They are open on Sundays. (Says the door sign also) Also it is St. Patrick's Day march 17th. Received text message confirmation of the appointment. Showed up on my daughter's birthday with this being the plan for the day. She was to get a manicure and pedicure and a simple paint. Since this was her first time ever going into such a place I was getting full set gel nails as discussed on the phone and via messenger days before! However, as we're waiting outside, we're noticing there's no lights on and nobody there at the doors locked my daughter was heartbroken and upset it being Sunday and St. Patrick's Day. I was limited on what I could offer her for a replacement. We tried getting a hold of somebody. And after a hour or longer finally received a response with a simple apology, and not much of an explanation! They asked me to rebook, and that they would take care of us ( I assume this means some sort of discount) "I would hope you take care of all of your customers not just the ones that had a bad experience." So we've rebooked for the following Thursday Also via messager I was quoted, 40 for the pedi and manicure , paint. And 75 for my full set We went to the appointment! And my tech was fantastic and considering I have virtually no nail and two weeks later, they are still on. She also proved to do fantastic work. However, when it came time to pay, I paid $110 and was not offered an apology in person even though I kept hinting that my daughter was the birthday girl that paid for the small screw up! Maybe like 1/2 off hers would have been a nice idea! Would have appreciated the sincere and personal apology! However, since the nails did turn out, very nice I am tempted to go back just for the quality

Terrible rude people. Didn't do what I wanted and I had an appt in the first place. Not coming backread more

My daughter and I have been going to I Love Nails for several months and have been very happy with…read morethe service and technicians. Also, receive the best when getting nails and pedicures done! S. Durham

I went there with my sister and mom today the nails did not turn out well. They were supper nice…read morebut there work needs a little work. They even were taking about how some workers got a 50 on there test.

On a recent vacation we were contemplating a spa day and found this little nail salon that had open…read moreappointments. We booked them and were so glad that we did! They were extremely professional and the place was amazingly clean. We were greeted right away and led to our chairs and no time at all was taken to get us relaxed and into the spa treatments (pedicures). We both chose the simplest option but if I had more time I would have chosen to do a few more of their pampering a as they did such a great job. The music is low but relaxing and their massage chairs were just the right amount of massage (not too hard). We were both impressed and so thankful for their services, and I would for sure return and be a repeat costumer. As we were leaving a lady came in that had mobility issues and they were so gracious and kind and had special chairs that made it relaxing for her as well, so no fear of falling getting in or out. I was even more impressed. Great spot!

They always do a good job and they talk to you and keep you interested in the subject they are…read moretalking about. The vibe is very chill and relaxing. I had a full set and my toes painted.

I loge my nails every time I get them done by Chasity. She definitely knows her stuff and is…read moreamazing!! Give her a design & she can do it!

This is my second time here. The first time was awful. This time was AMAZING!!!! I LOVE my nails!!!…read moreI had a design in mind and Chasity did it. She had examples of her work and lots of ideas. If you want it, she can do it. Go see her ladies before she books up!!!!

Great fast and quick at your convenience Love them together…read moreare all awesome I recommend you to please try them

Clean and good service had a pedicure and the lady did excellent job. Would recommend and will be…read moregoing back

This place got me right in. Had an everything to go. Best mani pedi by far in the area. I highly…read morerecommend the staff. The music is so relaxing too. Massage chairs amazing.

Did a great job on my nails I love them. Was busy inside…read moreand got seated right away. Everyone seemed to enjoy being there.