On January 2,2024 I came here with a friend who goes there from time to time. I wasn't paying attention to the young lady who did my pedicure, bc I was talking to my friend. I don't know her name but I plan on going in and telling her she hurt me . I said ouch when she hurt me. Well I ended up in urgent care 10 days later, with an infection called cellulitis. I had a shot in my behind and I'm on 7 days of antibiotics. I'm still soaking my toe in warm salt water to aid this infection. I've had many pedicures in the past. My regular was closed the day after new years. It's gonna be months before I will get another one, anywhere. I will spare you the photos. I only added 1 star bc it made me. read more

The service is good but the manger wants for 20 dollars each for a tip. idk why she's telling me that.and also my nail French tip it's already read more

I'm not sure why people are raving about how good Donna is. She's the owner and thought she would be better than anyone else. Showed her a pic on Pinterest of how I wanted my nails. Also explained in words I wanted ombré and coffin shape. Well...She did square shape and ombré was terrible. Two nails came off in four days after a full set. Just by me putting my hair up in a ponytail. I called to let her know I needed a fix and she said she would fix it. Then when I got there, she ponded me off on her employee that NEVER has done ombré before. Poor girl Jessica tried and did a good job except for cutting me. And she actually made one nail coffin shape but the rest of my nails were squared. ‍ Anyway. I am in the middle of taking them off as I lost another two nails. Completely dissatisfied and will never be going back there again. read more

Top Nails & Spa - Mind you this is 1 week of have a new full set. - Nail Salons Near Me - Ramona, California

If you're on a budget...avoid this place. They will squeeze every penny they can out of you. They charge you extra for paying with a card, and French tips. I didn't even get the chance to pick out which pedicure I wanted, they gave me the most expensive one without asking. This would've been okay if it was a mistake, but this has happened multiple times. The finished product is not worth all the extra charges. read more

Omg you guys Tom did such a good job on my toes!! Seriously the best pedicure i have ever gotten & I've been to a lot of different places. He didn't rush even though it was busy. I really appreciate it and will definitely be back read more

One star because "eek! methinks not." is most accurate to how I felt after my experience. I took my two very young daughters here while waiting for car maintenance across the parking lot. Two different employees told me two different prices for painting my daughters' toes. One said 15 each, and the woman said 5. The woman did my one daughter's toes and she was very sweet to her and talked to her. She painted her toes and nails and did some flowers. However, I could see that the polish going on her toes was so hold it wasn't even coming off the brush, but she continued to use it. Mentally noted. The man doing my pedi was clipping my toe nails and cleaning out under the nail and wiping the grossness and clipped parts on the top of my big toe!!! I WAS DISGUSTED! I know it was my toe nail and dirt or whatever but seriously!? What is the point of that and it is freaking disgusting! Why not wipe it on the towel that my feet are resting on????? I have no clue but after that I knew I was never coming back. The polish I picked out for my toes was also very old and he laughed when he explained that he had to do a third coat. If it were my business, I'd say, "hey this polish is old, can you choose another color from our many options of colors?!?" great, no problem. but no, they didn't say that. About an hour later, my toe touched something and the whole polish on that big toe just peeled right off... read more

I told her there was a hair and she continued to paint over it, I said again excuse me there's a hair on my nail and she said it's okay. My nails are uneven and sensitive, i had a horrible experience with Tina. She still got a $5 tip but i will not be returning. read more

Top Nails & Spa - Hair - Nail Salons Near Me - Ramona, California

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Beautiful atmosphere and they were able to get me in within 5 minutes. I had a picture, an idea and i knew i wanted my nails slender and sleek. Holly took the design i wanted and made it better! I love my nails. This is my new go to nail salon! read more

Top Nails & Spa - Ask for Holly! - Nail Salons Near Me - Ramona, California

So rude here, I walked in 4 employees were playing on their phones. I walked in and was told my nails could be done even thou it was 15 min before closing. Then after my ride left they changed their minds told me to come back next day. Never coming back, should have told me the first time you couldn't take me. read more

The only reason this place gets 1 star is because 0 stars is not an option. I went in on a sunday for and told the lady the color and shape i wanted. She clearly had no idea what she was doing as she had to ask another nail lady for help about 5 times until she just decided to do it herself. My mom got a mani pedi and they ran out of polish so they suggested a color they claimed to be similar to the one she chose. The color was hideous and was no where's near the one she chose. They also stopped in the middle of her mani pedi to work on someone else. Even with that wait, her mani pedi took the same time as my fill! One of my nails broke two days later so i went in to have it fixed and the size difference literally makes me uncomfortable. read more

Second time getting acrylics (first time here however) and I'm really pleased with how well they did (first place made my nails too thin and they broke). There is a little bit of a language barrier here, just to forewarn you (not place to go for your first time and you have no idea what you're getting). Holly did my nails and she did an awesome job. Still looking for that "perfect place" if there actually is one, but this one is a good one. read more

Top Nails & Spa - My Cinderella nails done by Holly. Powder (not gel) blue tips with pink sparkle fill. Square oval shape. - Nail Salons Near Me - Ramona, California

This nail salon is one of many in town, nothing really unique about it. It's usually never busy when I walk in, Quality is inconsistent but their prices are pretty reasonable. I went in today wanting to get gel over my natural nail instead of getting acrylic because it makes my nails weak, but after trying to communicate that 3 times and it still not getting across I walked out with a full set of acrylic nails with gel polish on top. Aside from not being able to clarify what I wanted, the overall experience was decent. My nails looks fine despite being a different style than I wanted. It took a little over an hour to finish. May or may not be back, mainly come because it's just right in town. read more

Top Nails & Spa - Nail Salons Near Me - Ramona, California

I usually don't get super fancy with my nails - firstly, because I work in an office and literally sending out an email would take half my day. Second, because food and other particles get stuck behind the nail and it's really gross, so I appreciate short, well-manicured nails with a nice coat of paint. They have impeccable attention to detail and do not rush. This store is impressively clean and the employees are completely friendly and patient with you. I'll definitely come here to get my nails done for special occasions. read more

I have been coming here for a few months now and I love lily. She always does a great and thorough job. The service is always great. I always get a lot of compliments. I show her ideas off websites and she can always get them right. There is another girl that is in there that does my wax jessica. She always does a great job too and she is gentle. read more

Top Nails & Spa - Nail Salons Near Me - Ramona, California

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I came here with my sister and little cousin, she told me she was charging for length (my nails were short) and coffin shape and matte finish. THEN she ended up saying she wasn't charging that and that it will be 45 DOLLARS. I ended up paying 40 such a horrible job, it was all bumpy, my girl's nails were bumpy and had air bubbles. They were crooked and when I asked for something to be done they would get mad and basically throw a fit. HORRIBLE customer service, literally cut me. ABSOLUTELY ATROCIOUS how unsanitary it is. As I was sitting on the couch I saw a LIVE COCKROACH CRAWLING BY. So disgusting I will never be coming back here again for overpriced unsanitary horrible looking nails. If you're gonna do nails, do it right. And after dozens of complaints to the lady, I finally got them to look somewhat nicER. I didn't even get the color i wanted. Also while I was getting my nails done ANOTHER LADY CAME IN and told her she had gotten her nails done there the other day and that she wants her to do a better job. And when I paid the lady with my 100 she acted like I was giving her fake money. I dont know if it's cuz my age or cuz im brown but i felt so discriminated against. Horrible service never coming here again and I advise never coming here if youre in ramona, try going to venus they do much better job. AND LISTEN AND HAVE GOOD CUSTOMER SERVICE. I earn and work hard for my money and for her to pretend like I can't pay for nails. Absolutely disrespectful. read more

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This lady who did my nails along with my 8 year old little sister was amazing. My nails came out just fine along as my little sister. However this lady came after me she got hers fully done while I sat and waited for mine to be done. But she wasn't happy however the nail tech was more than happy to redo everything for her. But she refused. I love how they offered to redo it to make her happy, but it's a shame she was rude and didn't communicate with the nail tech. read more

My Mother- in- law has been getting her nails done by Donna for 20yrs. She introduced me to Donna 5 years ago and I've been coming ever since. The shop is always taken care of and the nail techs are such characters. Everyone in Ramona has heard of Top Nails And Spa. I put my input when it comes to word of mouth advertisement. read more

I went in full of joy and hope for a lovely pedicure and gel manicure and came out distressed and unhappy. The man who did my pedicure cut my nails very oddly and much too short--painfully short. The lady who did my did them the worst I have ever had and that is saying something considering my five year old niece painted my nails once. The nails were crooked, she got gel polish all over the skin around my nails and even up into the nail cuticle. Save your money and go somewhere else. read more

I have been to this place 3 times. The first 2 times were OK, nothing special, but nothing to complain about. The last time I went was literally the LAST time I will EVER go there! My mom, 2 sisters and I went for a girl's day mani/pedi. 2 of us got gel manicures and one of us got gel pedicure. That means my mom spent close to 150, if not more. She saw a coupon in the paper on the table while we were waiting for the last person to dry before we paid, and they refused to take it. It was something like 15% off or something like that, and they would not take it. I mean, we just spent a lot of money, don't you think they would honor the coupon and keep a loyal customer? Heck no they didn't. I have never experienced a cheap attitude from any salon, even the kind where you can't understand them as it is! Horrible service. I will NEVER go back. I would rather pay twice the price. read more

I really like this nail salon. I decided to try it out a few months ago because the location is perfect for me - right on Main Street in Ramona near all the major shops, inside the Kmart mall. My gel manicures and pedicures always look nice and last a long time. I like fancy designs or little gems and they will copy any picture I give them or make suggestions for something cute. Prices are reasonable but not cheap. The shop is always busy with repeat customers so you know they do a great job and the ladies are all very sweet. read more

Top Nails & Spa - Very pretty french manicure at Top in Ramona - Nail Salons Near Me - Ramona, California

I was referred to this nail salon after my previous salon was not able to do the stelletto nail that I wanted. When I went into the salon I was immediately greeted and there was no wait for my nails. The manicurist was friendly and attentive to what I was looking for. By the end I was so happy with my new nails. Donna was amazing. I will definitely be going back!! read more

Top Nails & Spa - Nail Salons Near Me - Ramona, California

My favorite nail salon to go to! Every time I go here they do my nails perfect- they way I ask. They take their time to make sure everything looks good. It's always very clean and staff is so friendly and welcoming. They also have TVs and comfortable chairs so it's not boring. Tbh I'm so glad I gave this place a try :) read more

Top Nails & Spa are professional, clean, use top of line product, are efficient, reasonable prices and even my husband gets his feet doneAmazing group of artists read more

It was my first time here at Top Nails & Spa. Donna, and nip made me feel welcomed . Donna did a great job on my nails , and great wax services read more

I went in and they were really busy and they were going to close but that stayed open till all the costumes were all do and they got me in and out of there so quick and they even did my nails really good. read more

Top Nails & Spa - Nail Salons Near Me - Ramona, California

The job was rushed, did nothing with the cuticles, didn't put the gel all the way to the nail beds so it looked like I had one week of grow out walking out the same day. Of top of that, the lady cut 2 of my fingers. Super frustrating. read more

I had one nail fall off, they replaced it for free. Right after that two more fell off. I will not be returning...

I went to top nails & spa, and I had ingrown toenails. I have been going there every three weeks and I have seen really good results! They handle me with care and make sure I'm okay during they my pedicure. Highly recommend them!! read more

I absolutely love getting my pedicure and manicure done here! I always get tons of compliments and people asking "who does your nails, they're beautiful!" And they introduced me to a new technique that makes my gel nails last 2-3 weeks without any chips or broken nails... I think it's called shellac nails. People here are very professional, friendly, and takes pride in their craft. I highly recommend this place to anyone who want beautiful nails that last long. read more

I love this place! I went here for gel nails and they did such an amazing job for their price. I was very impressed in the quality and how detail-oriented they were. I showed them a picture of what I wanted and it turned out exactly how I wanted it. Everyone is so friendly there. I will definitely come back and I highly recommend this place! read more

Okay, I expected more for less. I wasn't shown the prices, and I asked for gel nails and a pedi and manicure. $80 before tips! I got a guy doing the pedi massage when there was a room full of women. I had even said I didn't want the massage - I was in a hurry. It was all very confusing. Anyhow, seemed a bit much with a tip I left as well, might as well go to a spa down the hill with the comfortable chair and relaxing music instead of the news on the tv. I spoke to someone else and they couldn't believe what I was charged, because they go there, too and had referred me. I left a complaint with consumer affairs and FTC so they could send someone in and see what they're charged, or even be shown a price sheet for everything they're paying for before they do it. Make sure you know how much you're paying for what, or just go somewhere else. Don't go first thing in the morning, apparently they are late. Nearly left before they got there, and not a drop of sorry for being late. My nails and toes looked great and they lasted a long time! I will be going somewhere else though, I feel like they have different prices for different people, I guess I was wearing too much jewelry that day.... read more

This is by far one of my favorite nail salons. The salon was really clean and the ladies really do pay attention to what you want as well as do a detailed job! read more

Lily did it again as always she always does a great job I bring in a design and she does it perfectly. This Salon is a very nice and clean set up new pedicure chairs new set up since I was last in. All lady's are great!! Thanks again lady's at Top Nails and Spa!! read more

Went for a pedicure 1) sat in broken down chair... no spa experience at all! Chair remote broken, hose in tub for air bubbles kept coming off, plastic tub liner came off, lower back of chair had no padding. Guess it's a sign its a bad chair when there is a throw pillow. 2) the guy Tom dug into the side of my big toe claiming hang nail (not true) even thought I said to stop 3 times literally! 3) He picked a nail color I liked but he kept adding nail thinner to it b/c it was goopy. I haven't been here in a long time b/c I am tired of paying good money for horrible, inconsistant work AND there is never any airflow or ventilation to keep customers comfortable. Totally ridiculous. read more

Worst experience. My eyes were swollen for days after I got my eyelashes done. The esthetician (whose name I do not remember) needs to get her license revoked. 1. I asked for super light eyelashes. I got heavy eyelashes. 2. When she pulled an eyelash out that she messed up, she did not use the serum to remove them. 3. When I went back to get it fixed, she was dismissive and only removed a few of the eyelashes (again, not using the serum). 4. The reason I am writing this review - my eyes were swollen. She put the glue on my eye lid, not on my eyelash. Any trained esthetician knows that the glue used contains formaldehyde, which is why they are warned to never put the glue on someone's skin. I will never go back. read more

I've worn acrylics off and on for 20 years, and this was unquestionably the worst set I've ever gotten. Peeling after 3 days. Maybe because she was on the phone the entire time she was working on me. Got my face waxed and literally walked away bleeding. Never again!!! read more

Got my nails done here first time ever and not even a week later they were all falling off !! Some nails didn't even match the other nail and the paint was done horrible . Never going back here again !! read more

Holly did amazing! I tried to rip my acrylics off the night before. I injured my thumb and pinky. She said your nails are too tender to take them off, we should just file the acrylic down with out hurting your nails more. I was skeptical. But they look very natural! And the polish job is clean(: read more

Love this place !!! The place is clean, and they offer a lot of various services. My girlfriend had manicure and pedicure. Service is amazing. The owner and staff are so friendly, and attentive. I highly recommend this nail salon. We will be back. read more

I went in and asked to have a full set put in, make it narrow at the sides and flat to look natural. The lady who took care of me sounded like she was the owner cuz she was instructing others what to do. She kept on talking to her friends and not paying attention to her work. I kept reminding her that i wanted it narrow on the sides but to no avail. Three of my nails were cut crooked, the nail polish was not covering all the way. She was focused on one side of the nail neglecting to check the other side. I got frustrated after awhile and let her have it. I always thought that nail salons supposed to show off their artistry and what i got was production work. Very unhappy so my husband suggested to have it fixed right away so I drove across to Venus Nails and explained what i want with my nails. The lady listened and took care of my needs and i came out a very happy woman!!! read more