I got the hot pedicure which consisted of a hot towel and five minute massage which I did not get during the process so I asked about it after she finished and tried to dismiss me. She said only the deluxe did the hot towel and when I showed her their pedicure sheet with the details she then tried to tell me her wiping off the water off my legs after taking my feet out of the water was the hot towel. Which the tower wasn't hot at all the towel wasn't even wet. It was a dry regular towel. After telling her that towel was not a hot towel nor was it even wet and that it was just a regular towel that you wipe the excess water off my legs ..she went to grab an actual hot towel and wiped down my legs. I won't come here again. There were literally four clients and they were still rushing. Paid $48 for this. Don't think it was worth it at all. read more

Top Nails & Spa - The descriptions of each pedicure - Nail Salons Near Me - Dallas, Texas

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If I could give 0 stars I would! In MY experience I believe they're so unprofessional. If a client shows you what they want, you need to be honest if you're able to do the work or not, or if you have the supplies to do it. So that 1. The don't waste time 2. Look for a solution like looking for another design Long story short: I showed the nail design to the guy BEFORE HE EVEN STARTED and he told me he was able to do it. Turns out he didn't have the acrylic color once he had applied, cut, and shaped my nails. When I took some time to see what I was going to do he proceeded to take another customer in and told me he was not doing my nails anymore that he didn't have time. WHILE HE STARTED SERVICE ON ANOTHER CLIENT. I got upset and we argued. Obviously im going to be picky because I'm not going to WASTE MONEY on something that I don't like and I needed my nails for an important event. read more

Top Nails & Spa - This is the reference picture - Nail Salons Near Me - Dallas, Texas

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Love love this place! Tom is amazing and I always get lots of compliments on my nails. They always last and I never get worried about breaking any nails. read more

This is one of my favorite nail spa! So many great things to say, but let's start with the most important: the quality of work. The quality work has been consistent since I've came. I got a pedicure and set of ombré. Von was very detailed in her work. Definitely recomendable her and Andrea! The wait time is usually low, even at peak hour. I was always greeted and informed what to do when I walk in. They're super friendly and made me feel at home. The salon was clean and the tech kept the area well maintained. They play good music while doing your nails. This is perfect after a long day of work. The cherry on top is the nail tech allows you to relax while being worked on. Thank you so much!! read more

Top Nails & Spa - Nail Salons Near Me - Dallas, Texas

Terrible business! Literally, the worst experience I've ever had in a shop. Ladies don't waste your time or money. I left feeling underappreciated and powerless. If I had to guess they are racist based on them saying "bye Felicia" to a black consumer who was having issues. Never again! read more

Started off as the most painful pedicure I've ever received. Three of my toes began to bleed as she attempted to cut my cuticles. It also didn't feel well on the skin surrounding the nails when she ran a nail file flat across the top surface of my toe nails, or when she used a rough brush to scrub the tops of my feet and lower legs. Ouch! It wasn't up until the massage that I felt began to make up for the unpleasantness of my experience. This part I did enjoy. Nearing the end, I did a check-in at this location, Top Nails & Spa @ 4828 Columbia Ave, so that I could redeem the 10% off discount offered on their Yelp page. Turns out they do not honor this discount, which was very frustrating and upsetting considering that that is the top reason I chose to spend my money with this business because who doesn't like to save money when possible? I definitely do! And once I asked why they have the offer on their page all he could do was keep on shaking his head and telling me, "I do not do discount" multiple times. Poor customer service and very misleading. Two stars given for decent polish job at end result, and for the massage which was also not bad. Needless to say, I will not be using Top Nails & Spa's services ever again and I wouldn't advise you do so either. read more

Top Nails & Spa - 10% off discount offered on their Yelp page, which the owner REFUSED to honor once I had shown him that I checked in. - Nail Salons Near Me - Dallas, Texas

Was decent for the pricing. My lady Van was very thorough and detailed. Will be back for couples therapy read more

Top Nails & Spa - Couples Pedis... #datingmyspouse #relaxation #couplestherapy - Nail Salons Near Me - Dallas, Texas

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Staff were friendly and polite, the male who did my nails did an amazing job, prices are good too definitely will be back again read more

Top Nails & Spa - My new nails - Nail Salons Near Me - Dallas, Texas

The ladies here are so nice and sweet . They helped my mom and I . There's wasn't much talk but when we did talk to them they laughed with us and made us feel comfortable . We got pedicures they are 25 and manicures 15 . This is going to be our new place read more

Top Nails & Spa - Pedicure - Nail Salons Near Me - Dallas, Texas

The nails be on point my girl loved it I got a manicure from Andrea Go see her when you go Will be visiting soon again read more

My second visit - I got my nails done here and the woman who did my nails was so nice and friendly. She was talkative and I enjoyed her company. She also did a really good job on my dip! This place was recommended by my sister because the prices were more affordable compared to other competitors. When I walked in, I had to wait about 10 minutes before they helped me. They offered me complimentary drinks and assisted me in choosing my color because I was so indecisive. My nail tech, Alicia has always been very attentive to details. She takes her time but it's always quality work. I would definitely recommend this place! Quality work and affordable prices! read more

This place is great they do an amazing job. And can help you with anything that you dream up. This will be my go-to nail salon. read more

Top Nails & Spa - Nail Salons Near Me - Dallas, Texas

The salon is under new management and the manager is very nice and sweet. Andrea did a great job on my ombré nails! read more

Top Nails & Spa - Nail Salons Near Me - Dallas, Texas

This was one of the best nail salons that I've been to in a long time and Adriana was the BEST! She can do anything you show her from a pic. I highly recommend this for anyone looking for awesome results and amazing prices. I will be coming here from now on read more

Top Nails & Spa - This pic doesn't do the quality of the nails at all - Nail Salons Near Me - Dallas, Texas

I mentioned to them what i didnt like about my nails and they did not fix them , i told them i wanted then clean thin and classy they were bulky and also invited twp associates of mine and they were disappointed. They went against my directions of what i wanted and told me what they thought would looked nice . If i could i would give no stars read more

Top Nails & Spa - they are not filed down. - Nail Salons Near Me - Dallas, Texas

Basic manicure...what could go wrong? Older Asian woman (big surprise, huh?) seemed like she was skipping steps to finish as quickly as possible. She finished yet I had to remind her of buff or clear polish. Also, when she trimmed the cuticles, they were horribly gouged. Really! She just cut chunks out. The finished product was obviously ragged. I asked her (politely), to redo the cuticles, which she begrudgingly did; however, didn't correct the problem. I asked for her manager. An older Asian man stopped his current manicure and reluctantly looked at my nails. He was obviously put out and wanted to spend as little time as possible. His solution was to apply more moisturizer to the cuticles, which only camouflaged them. When absorbed or wiped off, cuticles were still ragged. I said that was unacceptable. At my request, he re-trimmed them to little improvement. The staff mumbled (disparaging remarks, I am sure) in Vietnamese. Out of frustration, I paid and left. At home I did a better job finishing my own cuticles, but I shouldn't have had to. Bad attitudes, bad all around experience. I won't be returning! read more

I came here because they had a groupon, but then couldn't even bring myself to let them touch my nails. The doors were open and there was no air conditioning so it was warm, humid, and there were bugs around. Someone was finishing up their SNS manicure before me, but her fingers and hands (not just nails) were covered in her bright red nail color, along with the table and manicurists hands. The language barrier was also way too strong, as I only understand about 2/3 of what they said. update- in response to below, it was not raining and very humid and both the front and back door were open read more

Only go here for a pedicure. That was decent and worth the $35. My dip cost $35 on my regular nails and it is so bad. The guy doing it tried to fix it but it is the most uneven dip manicure I've ever received. All my my nails look different in shape. One has already chipped and it's been less than two days. He also made two of my fingers bleed when he cut my cuticles. I could have paid the same price somewhere nicer. I'm giving two stars for the pedicure and they were friendly. read more

I wouldn't recommend this place. My mom made appointments for both of us and specifically asked if there would be enough people to do it and was told yes. We wanted to do nexgen nails so they soaked our fingers in acetone. My mom was attended to immediately whereas I had to wait 40 minutes while continuing to soak my fingers in acetone since I had gel on. No one came to check on me during this time. Because of this, I started removing the gel polish myself. After my mom was done, the same nail tech finally started on my nails. During this time, my mom mentioned that they shouldn't have given an appointment if they did not have enough resources. The nail tech tried to provide a vague explanation by saying we shouldn't make appointments next time and instead it's better to just show up so we don't have to wait. Additionally, she charged me for removing my gel nails, even though I did all the work. All they did provide was the acetone to soak my nails in. As my mom explained the situation again, there was no empathy or apology from the nail tech. I am not sure if this is because we bought Groupons or what, but we were both extremely disappointed with the lack of customer service. We will not be returning here. read more

yikes... i had a lot of faith going in as i do any nail place and was excited to know they did chrome. i saw several versions and ultimately went with the chrome with the black undertone. she spent a lot of time shaping my nails which i only later noticed are slanted and uneven. near the end, she seemed rushed. i did notice it was after 7 and she probably wanted to go home but my nails came out very patchy. worst nail job i've ever had. i'm so sorry to say that. i think it was just because she may have been in a hurry to leave. they started chipping after an hour of having them. sorry to say i won't be coming back and i was very upset upon leaving. i didn't want to bring it up because they seemed eager to shut down. it's also not clean at all either. the sparkles were all over my hands and clothes but didn't cover the parts they were supposed to on my nails? i've had holographic/chrome many times and it's never been patchy. i'm going to end up putting nail polish over the work... a waste of $40... update. day after getting nails done, they're SUPER chipped... read more

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Beyond judgmental. Very obvious they talk about you, and constantly leave comments about your nails.

Cheap product. Bad dipping. Bad shape. Ugly. But what can I say. It was cheap price. But my friend had her done better than mine. I didn't took a pic cuz I was so mad and re do it. Never coming here again. I got a lady who isn't viet and I don't like to complain in person which I should had but I was in a rush to leave. When I took them off. I had googy stuff floating on the acetone. That mean she use a very very cheap product. And dipped my finger so many times. I know how nails works and she did most of them wrong read more

Great customer service, however the quality of work is HORRIBLE. I will never return or even recommend anyone to go. I got dipped nails, and the lady refused to use a base and kept reassuring me it would be better not to. And to no surprise not even a few hours later 2 of my nails had broken. I was there in Dallas for the weekend and went back 3 times!!!!!! And not one time was I offered a refund!! read more

Business owner so unprofessional. On the business cards they hand out says "Walk-Ins only." I arrived with my daughter, the owner then begins to explain that it's "appointments only." When I told her what business card says she tells me that yeah I know but it's only 2 of us now, so we're doing appointments only. The few times I been it's never been a problem & I'm always sure to tip. Guess that doesn't mean anything. She didn't even apologize. Never going back read more

This nail salon literally was so disgusting. The nail tech was so rude and inconsiderate. I walked out because of how awful the service was lol never go here read more

I love this place and am now a regular here. Nancy does an amazing job every single time and their customer service is great not to mention the pricing is super affordable! They have an amazing deluxe spa pedicure package that comes with the paraffin wax (I don't know if that's exactly what it's called lol but it's something like that) I've been to places that charge up to $60 for that service and the customer service was horrible! I get my money's worth every single time I go here! I recommend giving them a shot! read more

This place just recently came under new management and not gonna lie, I was weary coming here and cheating on my nail lady, but I don't feel guilty anymore! Phi did an amazing job on my pedi and dip. I'll definitely be back here again before my birthday next month. read more

Good service but when i asked to adjust my nails they continued to do it wrong. Good nails but very bulky.

I don't usually write reviews, but this was hands down the worst nail salon I have been too. I had gone with my one of my friends and both of our nails were not up to par. The lady who did my nails was on her phone the whole time, talking to her husband and put the wrong shade of pink on my nail. I had wanted a subtle ombré and instead she came me two random colors on top of each other. When i had asked her if she could add more white to maybe create more of an ombré effect, she looked at me and said "you wanted less white", the words less white never came out of my mouth so I had no clue what she was talkinended up paying 40 dollars for something I would need to get redone due to the lack of concern and attention to detail. 10/10 do not recommend this place. read more

Very nice, quiet place. It was very relaxing after a long day's work. It had been over a year since my last pedicure, so yeah it was much needed. The work very precise, and diligent. I'm ticklish, so I always laugh once they start removing the callous from my feet. Being that this was my first time here, I definitely recommend Top Nails & Spa. Stop anytime you're in or near the neighborhood. As a matter of you can get your laundry done, then your feet or nails done. They're right next door to each other. I'm just saying. read more

Go see Nancy! Love her!!!! She's the best . She's great at what she does. I never go to anyone else. Super friendly and this place never gets too busy. read more

This place is ok, but I will not be making it my permanent place. They bought this location two months ago from the VIP Nail owner on Ross Ave. The service was typical, and they did not discounted my pedicure as they had advertised. The young man that did my nails seemed a little intimidated and new to pedicures. He was sweet, but gosh who puts lotion on ur legs, then wraps them in a hot towel for one minute to then rub the lotion off. I did not bring it to their attention, since I felt bad that I was the only customer there. At VIP, it's busy even on a Monday, but this place was dead. read more