***Update*** As I was still in the shop when I posted this, since I had spoken to the manager about the $5 and the poor quality overall of the fill. When she read this review she proceeded to inform me that I wasnt welcome to come back. Instead of offering to fix the crap job Shake my dam head. *** Wanted to charge $5 extra on a gel nail fill to trim down. Paint job looks like a 10yr old was playing. Usually good service Dont use Ken when I didn't agree to the $5 he barely even touched my nails, sure these won't last a full two weeks. Super disappointed read more

My nails have always look great. Their price is the same as everyone else's but their quality is beyond expectations!! I'll be coming back forever!! read more

love coming here! everyone is always friendly and I always love my nails! always enjoy talking to Quinn and moon

I had come in for my service to get the gel soaked off my toes. I spoke to a women in front and said "Okay" and told me to have a seat. About 15 minutes passed, and another woman approached me and said, "You need soak off?" I said, "Yeah." she said, "No, we can't do it because it takes too long." I said what do you mean? It's the same as if it were on my nails but on my toes. She just stood there like a statue. I told her that was fine because I didn't want to pay for forced service. However, I felt that it was dumb to reject my service because I wasn't adding anything significant to it; I just needed something removed, and because that was the case and it took a minute, you would not assist me. READ THE REVIEWS! THEY ARE HERE FOR A REASON! read more

I always go to Vivian to get my nails done . These are my birthday nails . I loved them . read more

Top Nail - Vivian did a great job on my birthday nails . - Nail Salons Near Me - Joliet, Illinois

Top Nail doesn't value their loyal customers. I've been going there since I was 13, with Vivian doing my nails for years. In October, I booked Vivian, but when I arrived, she wasn't there, and no one notified me. Kevin did my nails well, but I felt cold looks from staff as I was the last to leave. Two weeks later, Vivian tried a design she'd done before but couldn't replicate it, then had Kevin do a basic french tip I didn't like. I paid, thanked them, and haven't returned. Now I hear they call me mean and say I scare them--how nice. Customer service out the window. Don't waste your time. Go to Deja Nails on plainfield road. Ask for Alan! read more

I was referred by my waitress when we went out to dinner and I admired her nails. I went in on a Sunday and was seated right away. My nail tech was Ron and he was very nice and professional. The young man who took my reservation on the phone was at the front desk when we arrived and he also was very nice and professional. I told Ron how I wanted my nails and I feel like he did what I asked. I would recommend them to others and I will continue to go there myself read more

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Always quick and friendly. My longest wait was 10 minutes on a busy Saturday. The pricing can be a tad inconsistent among manicurists but I've never had a bad set/fill and I've been coming here for one year. read more

This is one of my favorite places to go to have my nails and toes done. The staff is extremely friendly and I am always happy with the results! I have been coming for almost over a year. This place gets crazy busy at times but it makes it that much more fun to just people watch and see all the creative designs people ask for. It truly is an art to see that customers show them a picture and they are able to satisfy the request. I started doing no chip on my toes and it lasts forever! I no longer lose the polish on my toenails and the bottom of my feet feel amazing. I took the time to read all the reviews on here and felt compelled to let others know that I have not had any bad experience here. read more

If it was possible I would leave zero stars.... 24 hours after my pedi my feet looked as if they had barely been worked on. When I went back to complain I was told by the manager I needed to come more often. Being a veteran of the Vietnam War I am conversant in Vietnamese and as I was leaving I overheard the manager say,"These black people are always trying to get something for free" No, we would just like to get what we paid for. As a black person I will never go there again! read more

high prices not quality work at all most times f the staff is rude nail popped of second day of service

I stopped in this morning to get a nail fixed and as I was explaining what I needed, the gentleman at the desk took my temperature and sprayed some sanitizer and then shipped me off to a fabulous woman [I'm very sorry I didn't get her/their name(s)]. My (thumb) nail was fixed to completion as well as color matched WITH the cat eye design in 10 minutes flat!!! I will SURELY be going back here to get pampered next time I am in need!! read more

Top Nail - Thumbnail corrected! - Nail Salons Near Me - Joliet, Illinois

. Even when I make it a point to get the most basic fill in, somehow they up charge me for basically nothing. I can totally understand why they'd Like to do more to your nails in order to rack up the bill to bet get a bigger tip. And a totally kick A$$ set of nails should deserve a bigger tip for the extra effort. But, when you ask for a basic fill in and the tech over charges you for basically no reason, I'm sorry, but then that takes away from the nice tip I was originally planning to give. I'm Not a cheap tipper either. I worked in hair salons for the past 25 years. read more

This was my first time at top nail. It's been in Joliet for years and I think it used to be called Lee Nails. My sister was a customer for a long time before she moved to Texas and always told me she only went to Vivian. Because I heard such good things, I decided to try this place because I'm looking for a new nail salon because the salon near my house in New Lenox has shoddy work. When I came in, they were obviously busy. It's a Saturday so it's to be expected. I asked for no chip manicure/pedicure. Micheal did my toes. Basic white polish. The polish was sloppy and all over my cuticles on top of my nail still being visible because there weren't enough coats of polish. Another young man did my nails. Same thing as the toes! I got yellow and my nails looked like someone melted a piece of craft cheese on my nails. Not to mention the polish was so bubbly that I'm sure it was old. The young man attempted to fix a nail he obviously messed up but just decided to cover it with more polish instead of actually fixing it. I asked Vivian if someone could clean up my toe polish and they looked better after that but it shouldn't have taken two different people to do basic polish. I wasn't gone three hours when my no chip started to peel on all of my nails. I wasted $75 for old polish and sloppy work. I would never frequent this shop again and wouldn't recommend it to others. Save money and do your nails at home. It'll look better. Trust me! read more

Top Nail - Crappy polish job that peeled in less than 24 hrs. - Nail Salons Near Me - Joliet, Illinois

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After a stressful day of work at the organization of drug safety, the ODS. I thought that getting my nails done would calm me.. i was wrong i asked for a natural look on my nails and then the lady who was extremely rude gave me tan nail polish on my nails... i don't know how someone could mix up natural with a tan color!! Now my nails look ugly for tomorrow's meeting at the ODS with my boss and love greg. Wish Me luck and never come here Jenny P. P.H.D. Call me at 1800-867-5309 read more

I walked into Top Nail at 5:30 trying to get a fill in , eyebrows waxed & tinted & a pedicure !!! they guy first starts on my fill in , my nails was fat as hell .. I wanted square shape & he did not achieve even the slightest bit of square shape !! I made him take them off because they looked pathetic. as I'm waiting to Tina gets done doing her client nails they told me to get my toes done instead of waiting , I asked for cute down on my toes & square , he gave me round toes , as I was finished they tried to tell me to pay I said she supposed to do my eyebrows Tina tells me , "come back tomorrow bc they were going home" I sat at top nails for 2 hours just to get my toes done , Vivian is on vacation .. I can not wait until she comes back because she gone hear my mouth as well .. PATHETIC ASS EMPLOYEES & SALON , DO NOT RECOMMEND & WILL NOT BE BACK .. THEY LUCKY ION DEAL WITH THEY ASS MYSELF .. WATCH THIS !!!!!!! read more

I was going here for awhile until I decided today that I won't be going back. Believe all the other comments of the inconsistent prices and make sure you're paying attention to what they're charging you. Apparently I have been getting charged for no chip polish and I had absolutely no clue. Never once did I ask for it nor was I asked if I wanted no chip for my fill ins. I went to pay today and the total was $35. No biggie right i thought? Tip included maybe? Although, just a regular acrylic fill in which on their price list is $25. Anyway, I got a cut down (extra $5) last visit and my total was $35...so when I didn't get a cut down this time around I was expecting to pay $30. So i asked her why i was paying the same price with no cut down? She proceeded to tell me it was because i got a 'no chip' fill in which is $35. Still didn't make sense but I calmly told her that I didn't get no chip (because this whole time I had no idea he was giving me no chip polish if this was the case) and she kept telling me that I've been getting no chip the entire time but i was unaware of this given my confusion. I also waited 30 minutes after my set appointment time waiting for my regular tech and I didn't give them a hard time. It sucks they're not so gracious back. I can't say I'll be back at this place. Spend your money somewhere else. read more

Very Unprofessional I called an spoke with the receptionist and made an appointment for my daughter and I with one of the nail techs by the name of "Queen" I arrived for my appointment only to be told Queen can't take us. Queen yelled "SHE'S TO BUSY TO TAKE US!! out the receptionist don't know what she is doing with making appointments. Completing unprofessional read more

Going out and doing something for yourself that you enjoy and makes you feel good is my kind of self care. I try to get my toes done at least once a month, however I've had my hands tied up with school and work, so it had been awhile, and I was ready to try someplace new. One day after school, I didn't have work and was driving by a nail salon that my friends have told me about, so I thought, "Today is the day", and I drove into the Top Nails parking lot. When I walked in, I got kicked in the face by a sterile chemical smell that burned my nostrils. However I was greeted very nicely and was seated fairly fast which is why I decided to stay. The scenery was nice and elegant, all the different nail colors were hung on the wall for you to look at and to choose from. I was seated in a massage chair which was relaxing and was a lot newer compared to other nail spots. When asked what kind of service I wanted, I decided to take it up a notch and go with the spa pedicure which includes an exfoliation scrub . When it was time for the scrub, the lady used this scrub that was purple, smelled like lavender and had a bead-like substance. I could tell the scrub was doing its thing because It was kind of harsh on my skin but I could feel my dead skin coming right off which I enjoyed. Then for after care she applied this lotion which paired perfectly with the scrub because it also smelled like lavender and left my skin even softer, however when it came to the actual massage, I felt that it was rushed and done poorly. This upsets me because I look forward to a good massage, and I did not not receive one even though I paid extra for it. Thankfully, the job she did on the polish was spot on and very clean. She snapped it on very smoothly, and I loved how my toes came out, which is why I would go back :) All in all, it was good service, and I would rate it 4 stars. I'm taking off one star because I typically lean more towards leisurely pedicures, where this one you could tell they want you in and out. The comfortable ambiance, service, and elegant decor that all came together at the end and I loved the end result. If you're ever in a rush and need to get your nails done asap, I'll for sure recommend Top Nails. read more

Top Nail - Nail Salons Near Me - Joliet, Illinois

Went there yesterday and got Tina, she must have been in a bad mood. I like to talk a bit, but she pointed to my water bottle, actually telling me to drink water and shut up. I didn't say another word and almost left midway through my $50 pedicure. If you go later in the day, the odor is very strong from the chemicals, but her rudeness is why i will never go there again. I was there 2 times before and gave a $10 tip both times. read more

First time going back since they opened up after Covid-19 shut down. Yalll I must say they have improved!! From expanding the shop to make it bigger, to hiring people who execute the nails without an complaint. I don't normally write reviews but I had to do one today, because I walked in with a picture idea and left completely satisfied! read more

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Workers have absolutely no good customer service. Prices are not as advertised, they charge you 20 dollars more than what is advertized.

Worst service ever, they took me right away but she was so annoyed I just wanted regular mani pedi and didn't want acrylics or gel. While I was sitting and getting the pedicure and choosing a color, the girl told me to hurry up to choose a color. Didn't get all my cuticles and then didn't completely paint my nail. Worst thing that like honestly made me feel bad was like she clipped/cut my ring finger nail when she was getting my cuticles, which you can kinda see in the picture. I jumped a little in pain from that and then she like mockingly jumped in her seat too. It was so mean.... when she saw that i actually was bleeding a little she apologized for cutting me. Anyway bah... the front desk girl seemed nice but this particular lady I got for the service was just so bad. read more

Top Nail - Nails after 2 days, didn't paint to the edge either way. Cut my ring finger cuticle area - Nail Salons Near Me - Joliet, Illinois

I love this place I walk in and everyone is nice. They all speak to me. Tina is the best I have been going to her for 3 years and does amazing job. Owners are awesome and helps any way they can. read more

I recently visited this establishment. I mentioned to my friend where I was going. She told me "don't go! They will try really hard to up-charge you for services you don't ask for!" SHE WAS RIGHT. I asked for basic pedicure. The girl asked me 4 TIMES DO I WANT NO CHIP for only $15.00. AVOID THIS THIS ESTABLISHMENT This place is called Top Nails IN TOILET I mean Joliet. read more

This is the worst place Ever!!! They trimmed my cuticle during my pedicure and actually cut... no wait gouged my feet. It was painful! To top things off, they would not take accountability! read more

I got my nails done here and love them! Lasted 4 weeks. I forgot the name of the lady but she did an amazing job :) when I'm back In town I'll have to go again. The pedicure was ok... but I did enjoy the service. read more

OK this will be my 2nd time here and it was not really that great . 1st time was amazing I proudly it gave it 4 stars but right now I got a spa pedicure for $35 Then I want to get my nails done and they're acrylic would gel but the guy didn't even ask if I needed him trim down. Then he didn't even guid clean on her underneath. Which I found weird because the 1st time I was in there man it was like excellence service not a problem and that's why I came back the 2nd time now I kind of question at read more

Zero stars. I should have listened to the reviews and never came here. Worst manicure ever! then they tried to blame the outcome on the shape of my nails. Terrible shape, terrible polish, terrible service read more

Top Nail - Nail Salons Near Me - Joliet, Illinois

I'll let this picture speak for itself. And manager was totally unprofessional when I told her I wasn't happy with my nails. Last time here. read more

Top Nail - Nail Salons Near Me - Joliet, Illinois

This place was a joke. My fiancé took our daughter and I to get our nails done and they completely butchered our nails. I never do anything for myself so I was very excited... Acrylic caked under the nails, the no chip paint has bubbles all over it and is I evenly painted, and they were very rude. I wouldn't recommend this place to an enemy. The only reason I even gave a star is because I have to. read more

Nope. I was in a rush and it was the day before Thanksgiving, my choices were limited. It was very busy so I failed to notice just how grimy it was until it was to late. I saw things there I cannot unsee. I'm just thanking the good Lord they didn't cut me like the other photo. read more

This is my regular nail spot that I come to every month. I've been coming here for almost 10 years now. I've never had a problem and they always do a fantastic job! Everyone here is also very friendly. Ask for Quinn if you need any type of manicure. She's amazing! Vivian is the best at eyebrow waxing. For pedicures I go to Jimmy. He takes his time and cuts your toenails to where they don't hurt when they grow out. Love them all though! read more

I called to see if my nail tech had any openings today. I broke 3 nails and decoded to just get a soak off and get a manicure. The receptionist told me I can come at 4. I get there and see the nail tech working with a client so I sit down. Nail tech walks past me and says "hi", then gets whatever is was she needed and went back to her station to continue with the client. By now it's 4:35, and I sit down and I asked if I can get a discount since I'm 35 minutes late getting in her chair. She instantly starts speaking her language with the owner who sit next to her . I asked her again , did you hear me can I have a discount? She then yells "No". I thought she was just joking because she has never yelled at me or raised her voice so I asked her again and she said "Noooooo". I, said okay no problem but I was so offended and embarrassed by her reaction and response that I told her today would be my last day coming to this nail shop she did not respond to that said nothing and we both finished up in silence. I paid did not tip and left. Getting a discount was not the issue I was disappointed in the customer service after being a customer for almost a year I would have expected to be treated differently it would have been nice for someone to say sorry we're running a little late thank you for waiting will be right with you please have something to drink would you like a technician to start on you and she will finish but I got nothing no one acknowledged me that whole time. I really enjoyed going there and she did a great job on my nails but I will not feel embarrassed and I will not go somewhere that is truly unprofessional and all about the money. - signed Dr. Crystal H. read more

If I could give no stars I would. Asked for a color change and file down, after the woman complained about filing them down she proceeded to rush the drying process l(had another client). After fumbling around with the foil and looking at me with another Technician as if I was an alien, because she didn't put the right coat on and the foiled and stick to the nail. After seeing how upset I was, the two technicians decided to keep hounding me and telling me it looks good looks look good looks good! After I proceeded to tell them no it does not look good, they wanted to take it all off and maybe start again. Mind you, I have been here now over 49 minutes for a color change and a file down.If you're looking to throw away $35 of your hard-earned money, stop no further and come here. You'll be treated horribly, rushed through the whole process, and looked at like an alien. Worst nail experience I have ever had in over 15 years of getting my nails done. Will never leave my original nail place ever again. read more

I've come here a few times. It's literally absolute hit or absolute miss. A few times I wasn't even able to pick my own color. I said I wanted a red color and then had someone bring me something chosen. Only place I've ever been to that does that. And this happened more than once to me at this place. The last time I went there the nail shape is off and super thick nails they almost look like chiclets gum. Other times I've been there the nails were amazing. It's kind of like playing the lottery going there. I would say spend your money somewhere you know it's going to be a home run everytime. read more

I would prefer to give 0 stars as I had an awful experience here. My daughter and I went to get our nails done and they took me right away but with much attitude. The girl who did my nails was extremely rude, grabbing my hands angrily the entire manicure, giving me dirty looks and did a half-ass sloppy job to boot. I have NEVER been treated in such a way and then to spend my hard earned money on THIS is hard to swallow. My daughter sat there for 40 minutes as others were being serviced before her. How this place stays in business is beyond me. I will tell everyone I know to never step foot in this poorly run establishment. read more

Nope! I'm done. I have been here several times for my nails but when it comes to pedicures this is not the place to get one. I took my two teenage daughters in for their first pedicures and they were both done in less than 20 minutes. You might as well say they got their feet washed and toe nails polished. I complained to the person doing my nails but nothing was done. Needless to say Its time to explore other options. read more

I would give no stars.l had not been there in a long time. I go there and the girl leaves spaces between my nail polish and cuticles.The one thumb has a big dent in it.They fix the dent as best they can.l go back next day and say to the owner it looks like l need a fill.He gives me another girl who does not speak a word of english.I am telling her l want all nails done over.The owner does my nails and says you have to tell them you want your nails painted to cuticle or they leave a space in between.l say you can't admit to me she messed up.The girl did not speak one word of english and did not understand me.They talk the whole time in there language .l only went there because of gift certificate.l will find somewhere else.This place blames you for there mistakes read more

The worst experience. They Put the tips. I picked a sns color and didn't like the color (because they don't have the color you can see on an actual nail, but only in a powder) tech got an attitude because I didn't like the color. I walked out. DO NOT GO HERE. no wonder they have only one star! read more