The entire team at Detroit city sweep Is awesome. From…read moreupdating, maintaining and servicing 3 fireplaces in a historic home to helping us vent our kitchen stove in our hearth the entire team from quoting to scheduling to actual work has been wonderful to work with. The first thing I noticed right away is they actually answer their phone when they call so that was already a plus for me. I was able to schedule an estimate quickly and get someone out to help us address our main issue which was our kitchen not venting correctly, in addition to a fireplace that we would soon need because of the cold Detroit winter. As a new homeowner, we did want to make sure that the fireplaces were in good working condition before we actually started using them so we requested a estimate on what the service and maintenance could potentially be for the fireplaces that we had in our house and any recommendations that they would have. The process was very straightforward. They easily walked us through the quote and what was needed and why, in addition to what the current condition of the fireplace was in to what would need to be done and how it would fix the problem as well as what comes after the service what could be expected what they would be able to help us with should we come across any hiccups after the fireplace maintenance and what warranties came with the products that we purchased. We purchased dampers some gas fire logs, and had our fireplaces updated so that we could use them last winter. From there coming this winter, we assumed that we would have to have the fireplaces serviced again because it was a new year, though we only had a handful of fires in the living room fireplace they scheduled the appointment. They were prompt and scheduling, as well as coming out for service and transparent enough to say we haven't used our fireplace enough to fully warrant a cleaning. This was refreshing to see this type of honesty from a contractor. Then we ended up having an issue with the smoke coming into our house on our serviced fireplace. They were able to address solve an analyze, the reasons why the smoke was coming in to our living room, though everything looked up-to-date and ready to go. It was next level problem-solving skills that they would rarely run across because of the unique fireplace that we had in our Historic house. It was very appreciated that they did not just give up and ask us to spend a gazillion dollars to throw money at a problem. I highly recommend Detroit City sweep for the professionalism the availability, and of course, the quality of the work.

Chimney cap blew off due to a storm in March. Detroit Chimney Sweep was original installer back in…read more2018 and they came out to re-install in May. Due to weather and some logistic issue, we needed to reschedule twice. The tech came out on Saturday and completed the job. The original cap was reused.

They did not do anything. They came to tell me what is wrong with the chimney and told me do not…read moreneed cleaning and I never cleaned it in my life. I noticed few companies that do that to get a service call hoping to sell additional services and if not they got a service call fee and did nothing. But the guy who came is very nice and professional.

They were a no show. After waiting all afternoon, the technician did not call or show up for my…read moreappointment.

The company was on time and very professional. Will assessed our problem with the fireplace and…read morewas able to offer a solution. He explained why we were having soot back up into the house as well as how the gas logs should be set up. This was the second company I had out to assess and provide the necessary upkeep and or repair. Will's company was by far more informative and complete with his service. I have him on my calendar for a yearly cleaning and check! Christine

We hired Art of Stone to inspect the fireplace and chimney in our new home. The gas fireplace had…read morenot been used in ~2 years, and we weren't sure the condition. Will and his crew were prompt, clean and courteous. Will showed me where our existing chimney was basically falling apart (yay old homes!), and explained how he could rebuild it using reclaimed brick that would match the original. He was very thorough in tracing the gas lines through the property to ensure there were no leaks anywhere, and getting gas restored to the fireplace. He also showed me where there were cracks on the fireplace refectory panels, and sealed them to prevent damage. His crew even vacuumed the gas logs so we weren't burning off dust when we lit the fire. Very highly recommend. We hope to use them in the spring to rebuild our chimney.

he started when he said he would, kept me appraised during the whole process, did a quality job,…read morecleaned up after job was completed. Would certainly use him in the future

Working with Ken was a great experience. His communication was top-notch--from coordinating the…read moreinitial quote through the completion of the job. He took the time to answer our questions promptly and provided my wife and me with options to address our home's chimney repair needs. His work looked great, and he left the worksite clean at the end of the job. I would not hesitate to recommend him.

more like WORST Chimney Company!! Made two appointments for an estimate to replace a chimney cap…read moreand they blew us off both times. And they called four times saying they couldn't remember what the issue was. Another local company provided me with an estimate and made the repair in three days!!!

I do not recommend this company. I wish I had looked at their reviews first so I would have never…read morecalled them. We are out alot of money for a repair they claim they did. Now we have to use another company to repair the"repair" from these con artist.

I had seen Dave working on other homes in my subdivision. I did get several bids from other…read morecontractors, but Dave came in with a fair price for a chimney rebuild and porch repair. The workmanship was great and done on a timely basis.

From the owner: Locally owned and operated and serving Metro Detroit year round. Accepting cash and check as forms…read moreof payment. Licensed and Insured in Michigan. Call to speak directly to the owner and receive a free estimate today!

First let me start by saying I tried to give this company every opportunity to right what i felt…read morewas their wrong. I had work done by them back in October and Today is June 12. Its not like I'm inspecting my chimney in 40 degree weather so i thought nothing of it until spring time when i was outside cleaning up from winter... i look up and see missing mortar joints that i thought i pod to get fixed! I try my best to support the small guys and shop local so i called ground to crown. The intro: water was coming in my basement due to my chimney crown/collar needing some repair. When mike came for the inspection he said to me that there were some loose mortar joints and that he would fill them in as he seen them because this was all part of the issue. Since they were going to be here doing that i figured I'd get a chimney sweep done too. The rising action: Mike and his helper get here to work. Work is going relatively quickly and smooth. New crown/collar is being done , they placed some new chimney vent caps on and it's looking beautiful! So i go back to my home office to finish up work. Now it's time for the chimney inspection (after the chimney sweep of course). Climax: Mike calls me down to give me the invoice and says "you're chimney is a hazard and is not safe to use, it will be marked as that on the invoice. so as his helper is putting the inspection equipment away i ask if he's going to show me or do i just have to take his word? He says he will send still pics to me. I asked him to please show me with the equipment because sending stills is going to be like me looking at something in Chinese, i will not understand. After going back and forth he pulls the equipment out and runs the camera up ..."Firebox looks great , smoke chamber looks great..." mike says. Things are going well at this point i think ! Then he takes the camera all the way up to the last piece of flue(clay liner) and says "you have gaps here and creosote can collect in there and cause a fire" **now mind you, i understand a little about business so i get that they want to do the chimney sweep first to get a better view for the inspection as well as get more money out of you because if they said the chimney was not usable before the sweep then ppl wouldn't get it!" ** Falling action: By this time I'm fuming because i just got an invoice for work done on my chimney that i can't use going forward. What I'm most upset about is that he was already making $800 off of me for the crown/collar /vent caps , and the last piece of flue w/gaps can be seen from the top of the chimney! HE DIDNT HAVE TO DO AN INSPECTION AND SWEEP TO TELL ME THIS!! He did it to make a couple more hundred dollars off of me, and that's where i feel like i was taken advantage of. So i ask him " I BET YOU SELL A SYSTEM TO FIX THIS DONT YOU?" And he says " of course we do" Hands me a pamphlet and says " this system starts at about $2,500 and is a two step process" by this time I'm just over it so i send them on their way. Resolution: I call another company out that does the same system (heat shield)that mike told me "starts at $2,500" and they did it for $1,500. WEIRD RIGHT ? Fast forward to spring time ; I'm checking the chimney out and see quite a few spots that should have been filled in while they did the rest of the work(April showers bring may flowers) plus i can see other spots they filled in , so i call and send pictures mike. It takes him over a month to come and check it out. He gets here and pulls out the invoice and says "that wasn't on here to do that". ANOTHER LESSON, MAKE SURE EVERYTHING IS IN WRITING!! mind you when he initially came for the water intrusion issue he said he would fill in all spots he seen because it all is part of the problem. then mike proceeds to tell me "yeah that could have blown off over the winter , things like that happen". he's right things like that do happen, but you know what - the rest of the things that happened shouldn't have. Price gouging , unprofessional, and to take over a month to come check out what the issue was is unacceptable. i know this was a lot to read but understand this isn't just me bashing them, this is the review /story of what they did to me and what they will do to you!!! DO NOT USE THIS COMPANY! THEY WILL NEVER GET A RECOMMENDATION FROM ME! THEIR EQUIPMENT IS SUB PAR AS WELL

Livonia,MI Very personable and seemed well informed for the gutter and chimney work we needed…read morehandled. Came late the first day and did some work and returned the next business day to complete chimney work. Was in contact from start to finish. Pricing was fair for the work performed and the parts used. We were given a verbal briefing at the end and are awaiting an office printed copy to come in the mail.

Frank came out and gave me an estimate. We talked about the work, chimney repair and tuck pointing…read moremy cement block foundation. I really liked him and he seemed to know what he was talking about. The following week I was ready to hire for the job but kept being ignored. First I was told he was busy and would call me as soon as he was done. All that day and the next, still no call. I messaged the office and again to Frank. I was told he would be out the next day and we would get it all set up. No call and no show again. After several days I finally hired another contractor and later that same day I received a message from the office asking if I had decided on the work. I told them I had but with another contractor because I was being ignored and wanted this done before winter. I never receive another message or apology from either person. If you cannot show up to sign a contract I wonder how long it would take to get the job done eventually. Very disappointed.

From the owner: Chimney or Brick work completed Roofs repaired or replaced…read moreSiding or gutters installed 24-hour emergency assistance, 365 days a year Gas shut offs Board ups Animal removal services

Kevon recently fixed my gas fireplace. He was very professional and considerate. I have three cats…read moreand he let me know each time he opened the front door. He explained the repair and provided the complete report to me with pictures. I'd definitely recommend Doctor Flue for fireplace repair.

We have been working with Doctor Flue for 35 years now. They installed our original unit and have…read moreserviced it on a regular basis since. They were a much smaller operation then. They were kind, helpful, trustworthy, efficient, knowledgeable, and reasonably priced from the beginning. Many companies as they grow have growing pains and periods of lowered standards and inability. That was not the case with Doctor Flue. We have been consistently happy with them. They may not be the cheapest service out there but I can tell you they are worth every penny.