I'm posting this to share an incredibly positive experience that came from what originally started…read moreas a two-star review. About two weeks ago, I left a review after a sales representative accidentally cut into the paint on my bumper while removing a decal and initially did not take responsibility. However, upper management and ownership handled the situation completely differently -- and that made all the difference. Ownership personally reached out and asked me to contact the sales manager. From that moment on, the experience was outstanding. The sales manager took full responsibility for the damage and arranged and paid for a professional paint correction to fix the issue. I was honestly blown away by the level of accountability and customer care. I expected pushback or excuses, but instead I received respect, professionalism, and a real solution. Mistakes happen, but what matters most is how a company responds. This team proved they truly care about their customers and their reputation. Because of this experience, I would absolutely recommend them and would not hesitate to do business with them again.

Routine inspection for power train warranty. And let me say the experience was awesome! Waiting…read morearea is very kid friendly with crayons, snacks, and a kid table. The tech was super friendly (Mr. Adams I believe) and we were in and out in a little over an hour with an oil change and tire rotation.

NO STARS - Deserved. WORST SERVICE EVER…read more Took my Jeep in to check breaks. Was told that all breaks were shot and pads were 3mm thickness. They wanted $950.00 for a break job. Took the Jeep home, they left the hood open had to pull over and close it on the drive home. They didn't tighten any if the lug nuts before I left, they were barely on when I took the tires off. The pads were 75% and the rotors were fine. I needed a caliper on the front drivers side. They flat out lied to my face. Terrible, horrible, experience. DO NOT USE THEM. ED Apley - Lexington

Bought a new Jeep Wrangler this past Saturday and was pleasantly surprised. This was our first…read moretime to visit this dealership and very happy with the way Zachary helped us. Bought the vehicle at what we felt was a really fair price with very little going back and forth. I will buy again from them.

The owner is amazing! Super nice and knowledgeable. Cars are reasonably priced, all the cars are…read moregreat quality! 100% recommend!

**Follow up after Dan Cummins read my review** Ronnie…read more(Service Manager) called to apologize that I had a bad experience. The conversation went terribly, though, because he kept interrupting me when I tried to speak. When he realized that I wasn't satisfied with him detailing the challenges the dealership was facing, he shut down. He kept saying "I was just calling to apologize for your bad experience". It felt very disingenuous and was clear he only called because I posted a negative review.

Yesterday I drove down from Cincinnati to look at a used car. They had given me a preliminary…read moretrade in value on my car that was very fair. I was afraid that I would get all the way down and they would renege. I was so pleasantly surprised!!! They stood by what they had offered. The price for the car I purchased was also good. They didn't pressure me or give me any grief of any kind! My sales person Robert Huffman was a straight shooter. They handled my paperwork as quickly as they could. They also provided a lifetime powertrain warranty on the car. I would recommend doing business with them Ask for Robert Huffman.

We highly enjoyed this tour....remarkably it is absolutely FREE!…read moreStart by calling 1-800-866-4485 to make your reservation. Tours are offered Monday thru Friday at 930am, 1130am and 130pm with a extra tour Thursdays only at 6pm. We choose a Thursday 930am tour. Each adult needs their photo id. Cameras, cell phones, purses, etc not ALLOWED on tour, but they provide Free lockable lockers for your use. We arrived at 830am, looked around the Visitors Center and Gift Shop, watched a 25 minute very informative movie on the World's Largest Toyota Plant. When tour began, Judy introduced herself and took us to watch a brief 10 min. Video about the tour. We were escorted to the tram carts, introduced to driver Keith and began our hour tour of this AMAZING plant full of technology and ROBOTS!!! When the tour was over, OMG I wanted 3 things...A Job there, A new Supersonic Red Toyota Camry and to take the tour again!!!! Judy and Keith were amazing The plant is the size of 169 Football Fields over 8 million square feet with 10,000 employees. AMAZING!!!!

Yelp categorizes this place as a "car dealer", which it patently is not. It's a manufacturing…read morefacility, and it offers a free tour. Weekdays only. Reservations are necessary. And pretty much mind-blowing. Everyone should see someplace like this before they die. I love a good tour, but we're better in this country at touring historical places ("look at the butter churn, kids!"), places that are charming or nostalgic (the Louisville Slugger factory is both), and anyplace that will give us a bourbon tasting at the end. This has none of that, at least for those of us who don't get misty-eyed looking at an '89 Camry. But it's a modern marvel and it's wonderful that Toyota allows the public to see it. Even if you're not interested in manufacturing logistics, the scale is staggering. This square mile of warehouse churns out 2000 cars each day, a working city with a capitalist overlord. For the curious among us, they do touch upon the Toyota Production System, which is officially a Thing, describing in a rudimentary way just-in-time production, examples of efficiency measures, how they balance the use of people and robots so that neither breaks. There are some negatives, however, most of which are unavoidable. Because the tours go through the heart of a noisy, frenzied plant, you won't be able to ask questions or take any photos. It's also really too short a tour, given the complexity of the operation. I would have loved an opportunity for Q&A, at least at the end. And frankly, it's a little soul-crushing. The workers may do very well here, but the plant is a moonscape with no art and no signs of non-human life. Even the lobby is not made for humans. But ours is a car-worshiping society, all the more reason for everyone to enjoy a visit to the mothership at some point in their lives.

The day I stopped into Georgetown Auto Sales was a crazy busy day at the car lot, however I was…read moretreated as if I was the only customer there. I was impressed with how Rob and Tyler were so helpful, but never pressured me at all or used "sales tactics" to close the sale. They went over the Carfax with me and answered all of my questions. The car was exactly how it was described on their website. Thanks for such a great deal! Not only will I be back, but I will tell my friends. G. Haynes

These people will not be upfront with their car. we purchased a vehicle with the tire pressure…read morelight on, told it was just low air. There was a nail in the tire and the dealership was unwilling to fix after purchase. Not only this, rattling in the engine when the AC is on. This was covered up in purchase with the radio. also- told nothing we can do. I wish I would've read reviews on this place. They claim to be a 5 star place but do not act like it. 5 stars would fix their repairs warranty or not like a decent human being and not sell to a young family a car that needs to go right back to the shop. I have tried bringing the car back as it seems to be a lemon? And the dealership has offered $8 lower than purchase price.

Spare yourself, and Please go somewhere else for diagnostic & repair…read more I can't say anything about Sales, but if you don't want your safety put at risk, your car misdiagnosed, and $800 worth of damage they flip the bird to... AVOID at the end, the original issue will be left, they will charge you for parts & labor that YOU DON'T need at ALL, and their incompetence will cost you time, money, and the safety of anyone rising in your vehicle; due to negligence.

I had low tire pressure and found a screw in my tire. I saw J&B Auto Mart and drove over. It…read morelooked like they were closed (Covid-19, requiring auto sales to be closed). My husband knocked on the office door and they came out and took a look. They plugged in in only a few minutes. My husband tried to pay them and they wouldn't take our money. What a great help in our time of need. When it comes time to look for a new used car for my son, I will certainly start here.

I had used this place a couple of years ago. There now under new management. They are supper…read morefriendly. Complete opposites from who use to run it. My experience was nothing better than great. I rented a electric 30 Lb jackhammer for 1/2 a day for $42. I checked with there compaction and I would have had to get air operated, Along with pull behind air compressor. All for $250. I would have no problem going back and appreciate the changes made to make this business better...

Got my daughter in right away to fix a window that would not roll up! Could not be happier for the…read moreimmediate help, and amazing pricing!! Will definitely be back for all of our auto needs. Thank you!!

From the owner: Great Car Inventory | Budget Friendly | Full Service Auto Repair | Oil Changes | Brake Repair |…read moreWalk Ins Welcome | Trade Ins Accepted