My youngest daughter's car broke down (broken axle) close their shop and Ted not only got right to…read morehelping her but he provided a very reasonable estimate. The job was completed very quickly and the communication with me (Dad) was excellent. I remembered that 10 years ago my wife's minivan transmission was going bad. ****O had told us a new transmission was needed costing over $4K. I took it over to Lexington Transmission, and they discovered the tranny was just low on Oil and fixed the problem for about $100. This outfit is honest and trustworthy and therefore I recommend them highly.

I'm a big girl, but my parents still take care of me when it comes to things of this nature. My dad…read moreespecially likes to make sure that I'm not gouged or taken advantage of. Dad had taken a car here in the past, so when I was in the market to get my transmission fluid changed, Dad recommended that I take it here. In the past he'd had a good experience, which is the only reason I'm giving it a second star. Mom called and asked how much they charged the specific transmission service, a filter and fluid change. Dad is a retired mechanic, so he's picky when it comes to our cars, which is one reason that I leave these kind of tasks in his hands. He was adamant that the filter needed changed. Fast forward to when Mom and Dad both dropped it off, again clarifying that the fluid and filter to be changed or flushed. Mom picked it up and later learned that the filter wasn't changed and not also, not all of the fluid was changed. When they were questioned on it, they indicated that there wasn't a filter. Dad checked the fluid and it still looked dirty. When they were questioned on that part, they said that they weren't able to drain it all, so not all of the transmission fluid was changed! But they charged for the full five quarts, and they charged the same price for the job as quoted on the phone, with the filter change. If you get into a job and realize it's too difficult, or that you can't complete the job as originally planned, why charge the full price?! When Dad questioned the issue, the technician was hateful and made the comment about him wanting something for free. As a matter of fact, yes. After speaking with the dealership and confirming that there is actually transmission fluid filter, we are taking it to be changed and the fluid flushed. The dealership rate is double the price that will be paid to correct the job that Lexington Transmission didn't complete.

This shop was a blessing on a recent trip to Lexington. I was in town for a convention and…read morenaturally my truck began acting up. I called the shop and Mike said to bring it over even though they were swamped with work. They looked over my truck and determined it was an AC compressor belt that was binding up. They fixed the problem and sent me on my way with peace of mind. I highly recommend this shop if you have automotive needs in the Lexington area.

I have been their customer for 2.5 years now and I have never walked out with a bad experience. My…read morefirst time was for independent inspection of my car prior to purchasing it and their great service was what kept me coming back . As a first-time car owner, I always have questions about the maintenance timeline, so I really appreciate that the owner is easy to communicate with and he is ready to help and answer my questions. On top of all, I like that I am within a walking distance to my work on UK campus after I drop off my car.. One thing I found very helpful was to call them 1-2 days before bringing in my car , as they can get pretty busy during certain times of the year. In most cases though, 1-day notice is enough.. This is definitely a great place for your car..

Great Service, affordable. Very knowledgeable and overall 5 star service! I would recommend Shawn…read moreand his crew to anyone who is in need of auto repairs!

I've taken my Porsche there twice. I now have no confidence…read morein their knowledge or ability to work on Porsches. Promises made aren't kept. You would expect a different approach here than at a Ford repair facility but this isn't the case. I believe their service writer came from a used car lot. Not at all professional. His tone is condescending and he has little to no actual mechanical knowledge. When pressed, he can't answer even reasonably technical questions. This isn't a luxury brand facility. They told me that they can repair my sunroof. I also asked them to check the transmission fluid level since they had done the recent service on it and asked them to scan my car for any codes. They kept my Porsche for 3 weeks. They didn't fix my car's sunroof. They failed to check the transmission fluid level. They didn't scan for any codes. They chipped my driver's side rear door edge. And, they broke my sunglasses compartment. I should have listened to my PCA members. Lesson learned. The only positive is that they didn't charge me. NOT recommended...

Anytime I need auto body work, I would recommend Cockrell's. Great communication...Friendly service…read moreworkers.

I have no problems with the repairs that where done even though there were some flaws in there…read morework. They corrected them fast. But Nate did lie to me a couple times. I was told that my door needed to be replaced it was but he said I would get new door seals, I did not. I was told that he would have a third party to buff my vehicle and told me where it would go but I called them and they don't do that type of work. People just take your vehicles to the dealer and get it done.

I've been using B&W off and on for maybe 15 years. A reliable multi-generational repair business.read more

I want to write about how, after 2 1/2 years and 6 mechanics later, B&W Automotive Repair, located…read moreat 228 Gold Rush Road, Lexington, KY, was finally able to solve the problem with my older 2003 Chevy Astro Van. The Mass Air Flow Code had been on since I bought the van 2 1/2 years ago. After countless visits and numerous parts replacements by other auto repair shops, the team at B&W Automotive Repair meticulously diagnosed the issue, discovering a wiring problem with the mass air flow sensor that had eluded previous mechanics. B&W's persistence not only restored my van's performance but also gave me newfound confidence in its reliability. Now, I can finally enjoy driving and road-tripping without worrying about it unexpectedly breaking down. Thanks to B&W Automotive Repair, my Chevy Astro Van runs smoother than ever, and I feel grateful for their expertise and dedication. And above all, they charged a reasonable price to find the problem. Thanks Angie Clemons

The AC on my vehicle decided to go pouff on one of the hottest days of the year. They were able to…read moretake care of the problem and I was driving with cold air within hours. Very friendly service and the charge was reasonable.

Used Charlie's recently as an alternative to my usual mechanic after multiple recommendations. Work…read morewas completed quickly at an affordable price. The techs I talked to were honest and not trying to upsell me on work that wasn't required.

These guys are just the best! They take great care of my Porsche Boxster! Make an appointment as…read moreyou won't be disappointed.

Great customer service and timeliness! They were able to give me a realistic timeline and cost of…read morerepair shortly after looking at my vehicle. I will be back for any future repair needs.

You get what you pay for and here it is quality workmanship. If you want your ride fixed right,…read morethen this is the place. They will help you with your insurance company. They may not be the cheapest but their work will be flawless.

Recently got rear ended. I tried several other shops and all of them had over a month wait time…read more I had never heard of the Lab Auto Body. I gave them a call and got an appointment within 14 days. Not only did they do a GREAT JOB, they also did a couple of things that they didn't have to do. For Example: Told me about a headlight that was making noise when on "high beam", (Dealer Problem) My wheels were not "Torqued" to specifications, as a matter of fact, they were 90 pounds off. Anyway, I was extremely pleased how the car looked when I picked it up. These guys are customer orientated, and the job they do, you will never use another body shop for repairs, ever again. THANKS AGAIN LAB AUTO BODY! JIM C.