I love tails of Tuppers Creek I give them a five star you cannot ask for no better groomer Karly…read moreor Sydney. One of the cleanest boarding and grooming I have ever been at and I have been to several over the years before I found them. I will not go any other place with their grooming skills and their clean facility and they're boarding you could not ask for a better place. I highly recommend Tails of Tuppers Creek just off Tuppers Exit

I started taking my Poodle (Standard) here. He is my medical alert service dog. He has CGC, CGCA,…read moreand many tricks titles, he is a solid dog from a great breeder, my SD and obedience trainers who know him can verify this. They suggested I used Trazadone for grooming! I was FLOORED!!! I even replied, this dog? She said, yes. And I said are you sure, this dog? I could understand if it were my Irish Terrier, as he can be a little mischievous (I mean terriers you know what I mean? lol). I have groomed this poodle since day 1, he literally lays in bed with me and I can pluck his ears, do his feet and he even lays on the grooming table when I do work on him, in between groomings there, and my other groomer never had any issues (we only switched for the fact she was so far away). I even hand strip my Irish Terrier (all the grooming on his is all me, feet nails, etc) so I am not new to grooming, though admittedly I am not a professional and I wanted poodle to look nice since he is an SD and I am more of a hand stripper vs a clipper person. THANKFULLY, the drug suggestion raised a HUGE red flag for me, especially since this dog, while still on the younger side, is a great dog again with CGC titles to prove it! Yesterday, I found a new groomer, and she said she had ZERO issues with him (the other groomer before that had no issues she was just too far away for us). In fact, he said he chilled on the table and was one of the best dogs she has groomed! I would not use this place at all! HARD NO! AND Thank you, to my new groomer, who absolutely agreed no way to use Trazadone! And his groom was better than at this place too! Super great dog he is!

The shop was dirty and my dog was there for grooming for 5 hours and apparently mixed with other…read moredogs and got fleas. He had never had fleas before but he started scratching the next day and after a week I bathed him and he had huge grandaddy flees.

This is an amazing lady! Always the most intimate experience for my sheepadoodle! She genuinely…read moretakes time for dogs to feel safe with her. I got in a pinch, and she actually came to get Frances, my girl jumped right in the truck with her. Nothing but wags and happy faces!

My dog Camille loves it there! Karey and her staff are AWESOME!! It is wonderful that I can have…read moreher bathed and groomed before we pick her up. I can travel and relax knowing Camille is happy and in good hands!

Everything went well. From drop off to pickup. Both my Aussies looked good and I could tell they…read morewere treated well. We will definitely use them again.

For years now I have had to take my dog to be sedated just to get a mail clipping. Chelsea was able…read moreto clip and grind his nails during his first appointment with him. She was patient and kind with him and didn't push him. it was amazing to me. I highly recommend them and will now continue going to them especially Chelsea. no one has been able to clip his nails without sedation.

They love my baby dog treat him like their own I feel confident leaving himlove love love them!read more

Awesome place to board your dogs. Our dogs love it there. Very friendly staff. Took very good care…read moreof our dogs while we were on vacation.

Friendly staff, decent prices. This is my go to place for pet boarding. Lily loves playing with all…read morethe other dogs.

I took my 2 bostons today and 10/10 recommended these ladies. one of my bostons is an angel the…read moreother is pretty devilish and they did outstanding with both of them! definitely will be going back!

Locking your doors and ignored calls from a scheduled doggie who was very dirty. $90 service was…read moreneeded but we were shunned

We have been here twice now... once for the self serve bathing.. and then again for a grooming…read more Both were excellent! This is where my fur babies will be pampered from here on!!

Dr Mike Dyer is the most dedicated and experienced vet EVER! I kept tabs on his care of Winnie, the…read morestray dog shot in the head with a completely shattered jaw. He made it his mission to save her when even the university would not dare to. I applaud him and his team. They are beyond believable.

Proctorville Animal Clinic…read more 1 Star Review: Heartless Management and Deplorable Timing During Euthanasia I am writing this review to warn other families about the cold-hearted and deeply unprofessional management at Proctorville Animal Clinic. On September 9, 2026, my mother and I brought her 36lb dog, Roxy, to be put down. This was already a devastating day for our family, as we had just lost my father one month prior. While the initial setup in the room was gentle, the clinic's standard business practices completely shattered any sense of compassion. After the staff administered the first sedative injection to relax Roxy, my mother was on the floor crying, holding her dying best friend, and waiting for the final injection to stop her heart. At that exact, vulnerable moment, a staff member walked in and demanded payment. When I questioned the timing, the employee smiled and stated it was required before they could proceed. They literally held back the final, merciful injection until they ran my credit card for $80. When I spoke to the manager about how cruel and inappropriate this timing was, I was told it was simply "standard procedure." Instead of apologizing or de-escalating the situation, the manager became defensive. She ordered her staff to stop making the promised paw prints, nose prints, and hair keepsakes. Roxy was quickly wrapped up and walked out to our car, where the employee rudely stood there with a smirk, repeating that it was just their "standard procedure." To make matters worse, my grieving mother just received a letter terminating her as a client, claiming they need an environment where staff can provide care "respectfully and effectively." The irony is staggering. If this clinic is so desperate for an $80 payment that they must interrupt a family mid-euthanasia, they need to collect the money at the front desk before anyone ever enters a room. Forcing a grieving owner to handle a financial transaction while sitting on the floor with a sedated, dying pet is disgusting. The management here lacks basic human empathy and accountability. Take your beloved pets somewhere that actually respects the sanctity of their final moments.