While MOST of the veterinary care there had been superb (although REALLY overpriced each time),…read morewhat finally opened my eyes to what this place is actually about, was when my cat got extremely sick around January 6th and I had to take him in. I had just spent a whole lot of money on the Christmas holiday and had $664 left to spare for my cat to receive help. As I explained to Dr Leadman that I would be paid in a week from work again, if there were anything else past the 664 I was able to pay that day then I would gladly pay the remainder of the bill in a week. I was immediately shot down and they made sure the bill came out to exactly $664. Well then a front desk staff member called me to ask if my cat was any better and I told her he was not. She said she would note that on my chart for Dr Leadman but she knew that I had said that I didn't get paid for a week. Well would you believe that down to the exact day that following week. DR LEADMAN calls and leaves a voicemail to check in and see how things are going and if my cat wasn't doing any better then "I may want to bring him back in for another exam and maybe some more x-rays." I would have more respect for that voicemail had she came right out and just said "We know you got your paycheck today, so come back in and we can see what amount you are willing to waste on another trip here and send you home with a cat that is still sick. BRING MONEY!!!" Like I said at the beginning of this review, most of the veterinary care that my pets received here was great, Dr. Dascolli was amazing and several other experiences there were also fine, but to bleed anyone down to the exact dollar amount they tell you they have to spare AND send them and their pet home still sick and suffering, THEN call back "to check in" the day that you know there is more money that you can possibly rip them off for? That's despicable and enough for me to never return there again for any reason. Lesson learned!

I recently took my cat to the vet for a double ear infection, while there they stated my cats…read moreSeresto flea collar was too tight for her, so they tightened it. Trusting these people I didn't think anything of it until I go to take the collar off and she has an open sore around her neck from the collar. I called the vet, upset as anybody would be, and I was met with no apology. I was then hung up on by the front desk clerk or whoever took the phone from her. I would never take my animals here again, especially with how they handled their mistake.

I called on a Tuesday, they were able to work my 2 male dogs in for a Friday after my usual…read moreboarding had let me down in a clench. My neighbors had boarded their dog here before and said they were satisfied with the service. Called Friday and got directions. Directions were good. Facility seemed clean. I didn't see in back except for a glimpse, kind of reminded me of the animal shelter cages. On the opposite side I had noted that there are outside runs. Had been told on phone it was $18 a piece for dogs (no difference that I have 1 dog over 100 pounds, second one is 50 pound pit mix). Other charges would be "explained" when I got there. Was told $20 extra for bath, which is a pretty good deal. I said if they could bathe the pit, great, worried my Great Pyrenees would get away. He's strong, can leap fences and he's a runner. Would be $5 per day each for a "nature walk". Well, they are supposed to be let outside 2 times a day anyway and, again, afraid bigger dog would get away. $3 a piece per day for them to play in the high fenced "atrium" for about 1/2 hour. I o.k.'d this. Kennels are open until 4:30 Sundays, 5:30 rest of week. I told them that I would pick them up on Monday as I doubted I would be able to make it back into town before 4:30 Sunday. Picked up my boys before closing Monday. Bill $199.80. Not itemized in any way. Seemed high for 3 nights, even including above, given their quotes. Staff seemed distracted and had even started filling out intake paperwork on the third dog I had brought with me when I came to pick up the boys instead of immediately bringing out the male dogs. Dogs appeared well taken care of though. My pit mix was clearly clean. Staff seem genuinely fond of the dogs. So I feel that they got good care and would use Shamrock Stables again and recommend them. However; it bears noting that they charge (I was figuring my own bill and checked the back of the slip that they GIVE you AFTER you sign) for the day that you drop them off and the night that you pick them up (even though they close at 5:30 p.m.) Now, if this were explained, that would be better. If this were a PARTIAL charge, it would be fair, especially as 5:30 p.m. is really an EARLY time to close then charge you for the UPCOMING NIGHT. In fact, had I picked them up at 12 noon they would STILL HAVE CHARGED ME FOR THE UPCOMING NIGHT. WHICH IS SHEER GREED. SO, I HAD DOGS WHO STAYED FOR 75 HOURS AND I GET CHARGED FOR 96 HOURS.THUS 4 STARS WHERE I WOULD HAVE GIVEN 5 STARS FOR A LITTLE LESS GREED. But, the staff was great, greed is on the owner.

I dropped my dogs off on Friday evening, along with a tote bag of their food bowls, pre-portioned…read moreand labeled bags of food, and two blankets. The woman at the front desk was very friendly and made me feel at ease. The facility smelled as good as boarding facility can, and seemed clean. She took down my food instructions (since I had brought my own food and requested that they were fed what I brought), and she wrote a description of my blankets. She told me that they wash the blankets, so the description would help them go back to the correct dog when they come out of the dryer. She asked if my dogs had any allergies, etc. Sounds awesome, right? I returned to pick up my dogs on Tuesday mid-morning. I was charged appropriately, $18 per dog, per day, plus tax. Here's where I ran into problems...when the blankets were handed back to me, they were so dirty that I had to put them in a trash bag just to get them into my car. There is no way they had been washed. As a result of not having blankets clean enough to lay on my car seats, I now need my car's interior cleaned from the dirt on my dogs paws. I guess that's my lesson in not bringing extra blankets. I won't make that mistake again. I didn't even bring that to the staff's attention, because I had a bigger issue. I had sent my own food for a reason. My dachshund has thyroid issues that make her overweight. She is on a calorie-counted diet. When I opened the bag I sent with them, only ONE portion of food for each dog was missing. So I thought either my dogs didn't get fed for 4 of the 5 days, or they fed them something else. I immediately called and asked what had happened, and received a return call a short time later from the owner. He said that the person in charge of my dogs for the weekend had difficulty getting them to eat their food the first night. So they looked at their info card, saw no allergies, and took it upon themselves to feed my dogs the kennel's food. The owner said that they have a procedure for this, if a dog won't eat, the staff member is to call the owner for advice, and then call the customer and ASK PERMISSION to feed the dogs something else. No one called me for permission. No one called me at all. The owner said that this will prompt a staff meeting about policy. That's fine and dandy, but does nothing for my frustration at paying almost $200 for my instructions to be ignored completely. The owner seemed sincere in his apology, and I would give this place ONE MORE CHANCE, based pretty much only on convenience of location. If they failed again, though, there is no way for a third try.

Amazing clinic! The staff are very knowledgeable and friendly. Im a long time cat parent and trust…read moremy pets with them. They made sure I understood all of the procedures and took care to learn about my cat and her behaviour. I will definitely be returning!

Be prepared to receive the wrong medication for your fur baby if you bring them here. I recently…read moreadopted my fur baby from the shelter upstairs and consequently informed 3 days later via a Facebook post that there was a distemper outbreak at said shelter and the vets office. My baby has been experiencing a runny nose, coughing, and gasping for air. The vet gave me an antibiotic for her as they believed it was either a URI or irritation from the intubation tube where she got spayed on Monday the 16th. They told me to give her these meds only at breakfast and dinner. PLEASE NOTE: She is a 2 MONTH 2 week old puppy. When it was dinner time, I handed my husband one of her pills and told him to give it to her, as this is not his first dog and I wanted a visual on how to give it to her so I don't mess up. Before he got up I read the bag that the medicine came in to make 100% sure we were giving it the right way. PLEASE NOTE: She was prescribed doxycycline. This is an antibiotic. Instead the packaging said that it was MELOXIDYL. A non steroid anti inflammatory medication used to treat arthritis. This was also meant to go to a domestic longhair CAT named Crucio. My PUPPY is a black lab mix. Because of the instructions, I wasn't aware of this mistake until 7:30pm, which is after hours. Luckily she did not receive any of this medication. I tried to call them at 8am, the time that on their website, their google page, and their Facebook say they open and they never answered. I tried calling for 10 minutes. I even had my husband start calling them as well starting at 8:07-8:10. They also never answered him. Yes, the medication in the bag are capsules, however due to the improper mislabeled packaging, I do not feel comfortable giving this to her as I have absolutely no clue what this is and if this is even what they prescribed her. Due to this, I do not feel comfortable with returning to this vet other than give them the medication back, and I HIGHLY recommend going somewhere else for your vet needs as if they can do this to a puppy, they can do it to your baby as well. Photos attached include the medication in the bag as well as a picture of my baby.

The Proctorville Animal Clinic I went to is a NEW facility located at 16 State Street. The…read morelocation on this Yelp listing is different, but the phone number is the same so I'm writing my review here. Anyhow, the Facility is NEW and totally state of the art! The waiting room is HUGE and there are at least 5 exam rooms...cuts down on waiting time! The staff is so nice and seem very skilled and seem to absolutely love their jobs, their facility, and their boss. I've heard the owner/Vet is the "nicest guy in the world". :-) Anyhow, they have a great facility and do all types of small animals and seem to be very honest and hard-working...and really care about animals. I was absolutely thrilled with this place and the people who work there. EDIT -- Oh my gosh! Carrie at the front desk/answering phones did an amazing thing for me! I was traveling and left on my trip and realized 2 hours into the trip that I had forgotten my doggie daughter's medicine. Carrie went above and beyond and got a prescription called in to a Walmart that I was about to drive past -- only 5 minutes off of the interstate -- and I got the medicine and went on my way!!!! HOW AWESOME IS THAT??!!! This is truly a vet clinic that cares about their patients and customer service!!!! THANK YOU CARRIE!!!! EDIT -- the Yelp listing has updated to reflect the address that I referenced in my original review. I will assume that there was an old location which was the address that was showing when I wrote my review. I am only aware of the new location and the staff at that location.

Proctorville Animal Clinic…read more 1 Star Review: Heartless Management and Deplorable Timing During Euthanasia I am writing this review to warn other families about the cold-hearted and deeply unprofessional management at Proctorville Animal Clinic. On September 9, 2026, my mother and I brought her 36lb dog, Roxy, to be put down. This was already a devastating day for our family, as we had just lost my father one month prior. While the initial setup in the room was gentle, the clinic's standard business practices completely shattered any sense of compassion. After the staff administered the first sedative injection to relax Roxy, my mother was on the floor crying, holding her dying best friend, and waiting for the final injection to stop her heart. At that exact, vulnerable moment, a staff member walked in and demanded payment. When I questioned the timing, the employee smiled and stated it was required before they could proceed. They literally held back the final, merciful injection until they ran my credit card for $80. When I spoke to the manager about how cruel and inappropriate this timing was, I was told it was simply "standard procedure." Instead of apologizing or de-escalating the situation, the manager became defensive. She ordered her staff to stop making the promised paw prints, nose prints, and hair keepsakes. Roxy was quickly wrapped up and walked out to our car, where the employee rudely stood there with a smirk, repeating that it was just their "standard procedure." To make matters worse, my grieving mother just received a letter terminating her as a client, claiming they need an environment where staff can provide care "respectfully and effectively." The irony is staggering. If this clinic is so desperate for an $80 payment that they must interrupt a family mid-euthanasia, they need to collect the money at the front desk before anyone ever enters a room. Forcing a grieving owner to handle a financial transaction while sitting on the floor with a sedated, dying pet is disgusting. The management here lacks basic human empathy and accountability. Take your beloved pets somewhere that actually respects the sanctity of their final moments.

The shop was dirty and my dog was there for grooming for 5 hours and apparently mixed with other…read moredogs and got fleas. He had never had fleas before but he started scratching the next day and after a week I bathed him and he had huge grandaddy flees.

This is an amazing lady! Always the most intimate experience for my sheepadoodle! She genuinely…read moretakes time for dogs to feel safe with her. I got in a pinch, and she actually came to get Frances, my girl jumped right in the truck with her. Nothing but wags and happy faces!

Have adopted 2 cats in the past and now attempted to adopt a dog. They told me a supervisor who is…read moreno longer there(wonder why?) entered in their system that I had my cat euthanized 2 yrs ago because it wouldn't use litter box. Absolutely false as I took to the vet because she wasn't going. Vet told me she had kidney failure and cancer and recommended putting her out of pain. I told little victories this and said please check with the vet. They wouldn't go to the trouble and denied me. Be wary of this misinformation clinic that would rather an animal suffered instead of doing what's right. I love animals. Stop donating to this place if you are. Thanks Pete Anderson

Little Victories is an impressive, moving operation. While it's doubtful that many Yelpers will…read morefind this rescue central or easily reachable, a journey down the back roads of Ona and Barboursville will be well worth the trip - if you're an animal lover. With literally hundreds of dogs and cats, Little Victories is one of the most amazing, hectic, and sometimes overwhelming nonprofit rescues I've seen. Their mission is clear, their animals loving, and their volunteers impressively devoted. As with any rescue, I would recommend doing thorough background checks on the history of any animal you adopt. While these workers and volunteers are compassionate, they don't always have up-to-date information on their animals (you'll need to contact someone in charge or a local veterinarian to confirm details). The only reason I stress this point is because even the best of animals have certain temperaments and needs - usually based on their history - and thus, it is always wise to have the most information when adopting. If you just want to get involved on the volunteer side of things, Little Victories is a wonderful haven for these animals, all of whom seem to understand their situation and the hope the place provides them. They are fed well, walked frequently, and socialized as best as possible given the strange limitations of using a converted home as a shelter. A visit to the so-called "Cathouse" is a must: to see a whole, one-story bungalow overrun with cats is not a sight easily forgotten.

By far the best vet in Charleston and surrounding areas. They provide quality care and they always…read morefit in for emergencies or things that come up (during open hours). I switched from a local vet and haven't looked back since. They're staff and Dr's truly care for each animal and it shows in how they run the business as well as treat their patients. Our twin Boxers and elderly cat have all received quality care in a timely manner thanks to this team of professionals!

They were so good to my boy Biscuit and when the time came on 05/05/2025, they were very…read morecompassionate and caring. I cannot thank them enough for all they did for him. Their establishment is clean and I even laid on the floor with Biscuit on that heartbreaking day and they told me to take as long as I needed.

Dr Fulks and the folks at South Huntington Animal Hospital have taken such compassion and care for…read moremy pets and me for many years. It is clear that they really care about patients.

On July 29th 2011 I took my 4 yr. old happy, healthy English Bulldog to South Huntington Animal…read moreHosptial to be spayed. I was never made aware of any problems. We brought her home and she died. Dr. Fulks did not call me about her death for 10 days. I loved my dog.