I will never go back to this place. My 6-month old Havanese received his first grooming today…read more Since a friend recommended I consider a puppy cut, I asked about it. I opted for the cut with the exception that the upper body hair be trimmed to half the current length. What Chico got was instead all his hair cut to ~1". Luckily I got there in time to save his tail & ears. The groomer (owner?) said that's a standard puppy cut, but when I reminded her of our discussion a couple hours before, she started making excuses, so I had to remind her a couple times of my initial request before she apologized for her mistake. She offered a 20% discount & even figured that incorrectly. Obviously no tip was given. Chico & I are both in shock. He's not the same puppy he was this morning!

5 Stars isn't enough! I can't leave a better review for this place…read more I've never seen my dog's coat so even before, and it's never been softer! Both of the women in the store were delightful and you can tell they truly show love to the dogs. There is a designated gated area for play both inside and out with water bowls, toys, beds, etc. While leaving, he was rewarded with treats. :) On top of ALL of that - they finished super fast. I was told it'd be an hour and a half to two hours & it only took an hour and twenty minutes! Thank you so much, Top Dog! I am recommending to all my friends.

We have been here twice now... once for the self serve bathing.. and then again for a grooming…read more Both were excellent! This is where my fur babies will be pampered from here on!!

From the owner: Belly scRubs is 3 dog businesses in one: 2 state-of-the-art dog wash units open 24/7 with herbal…read moredog shampoos built in along with complementary towels and blow dryers - many of our customers have used the same words to describe it - "Sooo much better than the bath tub!"; also a full service grooming shop rated "Best in the Valley" and doing great grooming on large and small dogs alike 7 days a week; and a shop with natural and herbal dog products, the best dog food from Fromm, great treats, collars, WVU & Marshall dog shirts, grooming tools, dog colognes and much more.

We just got into town and needed to get our dog bathed and brushed. I called and luckily there has…read morebeen a cancellation. We took him right away, and an hour later we had a beautiful dog!! Great job! We will definitely be back! And thank you!!

The owners are great! We boarded our dog while on vacation. The owners sent us daily updates and…read morephotos while we were gone. Reasonably priced and had great times for drop off and pick up. Our dog came home just completely wore out from playing with the other dogs everyday. We will be using then for future boarding.

My dog Camille loves it there! Karey and her staff are AWESOME!! It is wonderful that I can have…read moreher bathed and groomed before we pick her up. I can travel and relax knowing Camille is happy and in good hands!

Everything went well. From drop off to pickup. Both my Aussies looked good and I could tell they…read morewere treated well. We will definitely use them again.

The shop was dirty and my dog was there for grooming for 5 hours and apparently mixed with other…read moredogs and got fleas. He had never had fleas before but he started scratching the next day and after a week I bathed him and he had huge grandaddy flees.

This is an amazing lady! Always the most intimate experience for my sheepadoodle! She genuinely…read moretakes time for dogs to feel safe with her. I got in a pinch, and she actually came to get Frances, my girl jumped right in the truck with her. Nothing but wags and happy faces!

Lots of options for anything you may need, super friendly staff, and affordable prices. They always…read morehave a nice frozen section that includes goat milk which is so hard to find elsewhere!

I'm so glad the store came to St Albans West Virginia. We needed a nice pet store in our area…read more Every time I shop here everyone is courteous, professional and knowledgeable. I will definitely keep doing business here.

I have been a client at Abigail's through the lives of two pets now. They always remember me and…read moremy fur babies. They remember their little idiosyncrasies. I moved from the Kanawha Valley in 2015 but still return to this kennel although I now live 45 minutes away. I love the consistency of their staff. My dog is glad to arrive which says something. The business is clean and well organized. I don't feel like I'm paying an arm and a leg. I actually feel like I'm leaving my dog with family. I would recommend Abigail's without any reservations !!

I found myself having to board my dog for nearly six days. He has had a bad past and came from a…read morerescue. I did not know how this kennel experience would affect him. Yes, he was dressed, but, every day, one of Abigail's crew would sit with him, love on him and try to make him feel secure. He was watched carefully, making sure his medication was eaten, and was gracious to me as I called every day. If I ever have to do this again, this is the kennel I will go to. You will not find a more professional or compassionate group of peole.

Grooming experience is terrible. They changed my apt. 3 days in a row without my permission. Even…read moreafter having daily text message confirmations to confirm appointment bookings with this location. Upon arrival today the groomer said sorry we cleaned up early you'll just have to come back tomorrow. It all started with the first day of the groomer saying it's getting late I won't have time to get to your appointment. I won't be recommending Petco of liberty square Dr, Hurricane, Wv.

Went there on Easter to pick up cat food because my cat started becoming adverse to the food we…read morewere feeding her and every time she ate she threw up. Not wanting her to go hungry the rest of the day, I looked up to see if anything was open so I could try to get her something else. I was understanding that places were closed for the holiday so I knew it would be a long shot! Google said they were open to 7 and I even went direct to their website and made sure I was looking at the correct location's hours. Everything said open until 7. I drove 20 minutes there for the doors to be locked and no one in sight. There wasn't even signage on the store indicating a closure for Easter or modified store hours for Easter. I double checked Google and their own website and the store hours on the door and all stated open. I even sat in the car and called the store and nothing on the prerecorded messaging stated modified hours for the holidays and no one picked up no matter which extension I connected myself to. I went in Tuesday and when I asked about it the employee at checkout was just like "well we were the only ones open in the entire plaza." I told him they were not open when I was there, around 5:45pm, despite everything indicating they were. He said they closed early. It's one of my biggest pet peeves when a company can't communicate their hours effectively. I wouldn't have driven all that way and wasted my time on my day off if it was communicated. I don't even care that they closed early or wouldn't haven't cared if they were closed the whole day. The communication was just crappy. Additionally, there's no place to communicate with this company. No survey option on the receipt. No contact us section on the website unless it's about an order tracking or order pick up. Why do I need to go through Yelp to provide feedback?

First time trying House of Hounds, and it was a great experience, especially Lexi. She is so…read morefriendly, charming, and just naturally good at making people feel welcome. She took incredible care of me and my pup. We may have a crush on her. If you see Lexi, breathe deep! Your day just got better.

Too many fees for our first experience there. Probably won't return. I think our dog was well taken…read morecare of but will look elsewhere.

I had such a wonderful experience with Bark City LLC while we were away on vacation! It was our…read morefirst time leaving our Willow (lab puppy) for more than a couple of days. But Angela quickly put my mind at ease. She took excellent care of our pup--making sure she was well-fed, loved, and comforted every day we were gone. Angela went above and beyond by helping her start to get comfortable with short walks (which is not always easy with a young puppy!) and kept us updated daily with sweet messages and the most adorable pictures. It was clear that she truly cared and treated our puppy like her own. We came home to a happy, healthy pup and total peace of mind. Highly recommend Bark City LLC for anyone looking for dependable, caring pet care!