After interviewing 3 different window replacement companies, we were most impressed with Ty's…read morepresentation from Zen Windows. He was up front with pricing and the quality of his product. The construction of Zen windows had a superior quality than the other windows we interviewed. Installation by Marcos and his crew was efficient and professional. Window installation was quick, while making a difficult job look easy. While selecting for a window company can be daunting, we searched through the internet for window ratings and found Provia Endure Windows to be highly rated. Lifetime warranty for the windows and installation also were deciding factors for us. Curb appeal, value, comfort plus improving energy-efficiency and security added value to our house. 38 windows replaced by Zen Windows.

I'm a first-time homebuyer and purchased my house in March 2021. While the house was in great…read morecondition and had recently been renovated, it still had the original wooden windows that were installed when the house was built in the 1950's. While I appreciated their history, classic look and the fact that they were still in good shape, it was clear they needed to be updated. I contacted several window companies around town, both local and national establishments. After being put off by some of the high pressure, in person sales tactics other places had, I found the approach that Brian and his team at Zen Windows very refreshing. I also saw that they were voted Best in Charlotte by Charlotte Magazine in 2020, and I wanted to support a local business if I could. Brian was very generous with his time, and it only took a few phone calls with him and a quick visit from his installer to get measurements for them to have all the information they needed. I was impressed with how simple and straightforward the process was. Another huge selling point was that I wouldn't have to pay anything until the job was complete, a big difference from other companies. The turnaround took about three months for the windows to be built, but I would chalk that up to COVID, supply chain issues and increased demand for home projects because of the pandemic rather than anything on Zen's end. Quoted turnaround times at other businesses were similar. Once the windows were ready, Zen sent a simple three man crew to my home to perform the installation. Each gentleman on the crew probably had 30-40 years of window installation themselves, so as a team they were pretty capable. In just two quick morning sessions, my windows were complete! I'm extremely happy with the end result. The windows are fantastic, incredibly easy to use, they look great (black exterior FTW), and I can already tell they perform much better than the old ones. Brian and his team did an outstanding job, and I would recommend them to anyone looking to upgrade their windows!

The Installation King does all my repair and replacement work. He is very professional and the best…read morearound.. 5 stars for this company!

From the owner: The Installation king is the top quality window and door installation company in the Roanoke area…read more We can help you pick out the windows and doors you are looking for and install them with the best installer around. Guaranteed satisfaction with every install. We also offer a 3 year warranty on all labor. If you are looking for the best craftsmanship and professionalism you have come to the right place. I won't subcontract the job; I will be on the job as the owner of this proud company.

We had a new roof put on our home. They came and gave us an estimate quickly and the price could…read morenot be beat. On the day of install the team was very nice and worked hard. It took them three days to do our roof. It is a large challenging roof. Giving five stars because of the finished job, however they did not protect our yard and we had a huge mess the first day that was not picked up until the next morning. I believe it's because they were short one person the first day. Otherwise a great job and fair priced.

From the owner: We offer quality work at affordable prices and over 25 years of experience. We are family owned and…read moreoperated. We take great pride in make sure all of you request are exceeded.

I reached out to a couple of places but this one was very responsive. They immediately booked…read moresomeone to come out and do the assessment. Assessor sat down w me and went over a couple of options. He showed med videos and brought samples of the material that the door was made out. Then, Ms Carla was very communicative to walk me step by step of the process and answered all of my questions. She communicated via email, text messages and phone calls to always keep me informed. Someone came out again to take final measures to order my new back door. Kyle came out and did an outstanding job in an efficient manner. He was very pleasant and professional. The value was great for the quality of the service, time efficiency, and reliability of their product. I would recommend them to anyone if you are thinking about replacing a door. I rated them 5 out of 5!

The contractor group was very professional and did excellent work…read more There were issues with the communication and rescheduling which happened 2 or 3 times. This was our only frustration/complaint.

We requested quotes and he came out. But NO FOLLOW UP. I called everyday for quotes and still today…read morehave never received it yet. We have more business that we could give but cannot get them to send quotes for approval. We always like to use local but Ron has not given any quotes to us. It's very disappointing

I love this store they made a shower door and panels for my new bathroom shower and it is beauiful…read more The service was excellent. I will call them again.

Repeated instances of not showing up, even after assistance from the owner. Still waiting for…read morecorrect door to be installed. I sure wish I had my old door back, but they ruined it taking it out. New door made incorrectly.

No issue with windows or installing crew. The issue is the salesman stated that the Sunrise…read morewindows had a .22 U# which is much better than the U# .28 offered by others. Then without our knowledge the salesman demonstrated and quoted a Sunrise Window with a U# .28. (Sunrise does offer a special package with a U# of .22). My issue is I thought the quote was for windows with a .22 U #. You can buy windows with the same LE 366 glass for less than half the price. In my opinion the warranty is not worth the extra cost.

We had one window replaced as the rest of our windows have already been replaced. The salesman was…read moregreat, the installer took his time and did a very good job and the experience with this company was very positive. They may be a little higher price than other independents but I do think you get what you pay for in this line of work. You want to be sure the window installation is done properly otherwise you will have problems down the road. I would highly recommend this company. I do think that if you had any kind of issues with your installation, this company would definitely do whatever they had to make it right.

We had 51 windows replaced up on Pantops. Excellent people, excellent price, excellent work. The…read moreinstallers never stop working from the minute they get there until they are finished for the day. Windows look amazing. Highly recommend. Finished the job a day sooner than expected.

Having recently moved to a new town and home my wife and I decided to add an all-seasonal room to…read moreour home. I googled Yelp and read reviews and found great reviews about Storm Guard of the Triad. Their bid was a little higher, but the reviews said were more than favorable. The project started first of April should have been finished in two to three weeks by their estimate. The room was complete with a few areas of touch up needed the first week of June. I never heard from the owner until July 4th and he finally made his way out second week of August two review the work, now as we head into September 11,2025, we are getting the project wrapped up. It would be very difficult to recommend a company whose owner does not care about your project, honestly, I am not sure if I hadn't made calls and threats, we would have ever gotten the room complete. Total incompetence and unless you have a lot of patience you should shy away from this company.

Storm Guard was referred to me by a friend to put gutters on. They were great from start to finish…read more. I would recommend them to anyone. They did a professional job

We had metal roofs installed two years ago by Perimeter on our home & storage shed. Absolutely…read moreperfect professional job at a fair price. Worked like a well oiled machine & left the area spotless. When we had a slight issue a few months ago they immediately sent a crew to make it right the next day!! Had an issue with my wife's shed roof the other day & within ONE day Jeff responded & took care of the issue before it rained. If you need a competent company to take care of your roofing needs, these are the guys!

I had a roof that was overall in good shape but had been bit neglected, as well as a few gutters in…read moreneed of repair. The price was right and they got the work done right away. Looks great, and I am extremely pleased with the communication, how quickly it got done, and the quality of the work.

Update to September 2021 review. Teddy did a great starting the job on our daughter's home but has…read morenot completed the job and he is not responding to husband's text messages. Now, we have to hire someone to complete the work and do additional work our daughter needs to have done.

Available when needed. Flexible in finding mutually convenient work schedule. Built a small…read moredeck-platform and assembled a 49sf vinyl shed in less than 8 hours. Shed is solid, no wobbles; doors swing perfectly. Platfrom is perfectly level. Took no lunch; made suggestions to improve the result. Theodore Hodges is intelligent and skilled. His card is at the top of my card file. Price was not cut rate, but was very fair.