Kelly and Moses thank you for having a top-notch staff. They always call me by name. Always with…read morerespect and that is a two-way street. I respect you and as the manager of a tough business to be in. I have nothing but great words for Kelly and Moses and all the staff. This is what customer service should be at all stores. Thank you Kelly. James J. S.

Ladies at the front did everything they could to vet me the money I needed. Gracious service in a…read moredire time.

Found this place last-minute on Yelp walked in guy was super nice super helpful and immediately…read morestarted to work on my poor watch (Movado sitting in jewelry box over 15 years). It was literally 20 minutes before closing and still said he could work on it. Danny got the new battery in, cleaned it (water damage possible he mentioned but hope not). Even explained a few things that I needed to do to ensure my watch stayed in good condition. Left with my watch working so happy I guess it was meant to be THANK YOU!!

Had a bunch of old and foreign currency my mother sent to get checked out. Was greeted warmly and…read morethe collection was quickly turned over and evaluated. Nothing of value on my end but that's how it goes!

Having been to every pawn shop in the metro area dozens of times, David and the crew here at the…read moreWells Branch Top Cash are the best. First off, if you're posting a review to cry about what you got offered for a ring/gun/appliance, step back and look at where you are - it's a PAWN SHOP. This isn't "Pawn Stars," people. If your stuff is worth a crap, sell it somewhere for what it's worth - a pawn shop is going to offer you the lowest price they can to minimize their risk and maximize their profit potential. You're not going to get rich pawning your worthless belongings. On the other hand, if you want to buy used merchandise at a fair price, this Top Cash has better quality goods and lower prices than any of the other locations in the chain. Over the course of 30 years scouring pawn shops for deals, I've learned one irrefutable fact - the manager makes or breaks the location. The manager here is knowledgeable, friendly, and cooperative. I've spent quite a bit of money at this location in the last 10 years, and will continue to do so. Be smart about what you have to sell or what you want to buy - and then you won't have to whine about what you got or what you paid.

This place is terrible! Old and out dated! No one spoke to me when I arrived despite having 2…read morepeople behind the counter!

The team is incredible, Kelly is a star, and her expertise in…read moreThe products and their worth are well-received and much appreciated. Thanks for the excellent service!

Such great people, they are very flexible and friendly. If…read moreyou want the best selling value they will not disappoint you. :)

fastest answer! Thank you for helping a Deaf guy like myself out than going there and doing it in…read moreperson. great shop and great customer service!

I don't know how to start this review. But let me say... DO NOT TAKE YOUR ELECTRONICS!!!!…read moreI had to pawn my pc tower, two months to get it out... I pick it up everything went smooth. Put it in my driver seat and drove home. I proceed to unload the pc, bring it in and set it down, went to remove the plastic wrap and a A HOLE ASS ROACH FELL ON THE FLOOR! I could see more inside the wrap. My PC is now infested with roaches BECAUSE OF THEM! Now I have full concern that MY CAR AND MY PLACE WILL HAVE THEM! I am ABSOLUTELY FUCKING PISSED!!! Spending $60 dllrs on roach shit because of this place, Outrageous ASF! Again do not take your ELECTRONICS!!!!

I've been shopping at Action Pawn for along time. I've been treated with the upmost respect, snd…read moredignity. The LADIES and gentlemen are great, knowledgeable, friendly, professional. Their willing to work with you not against you. Customer 4 LIFE!!

Great Customer Service helped me on my search for graded cards. Informed me on best times to comes…read moreand and offered a decent deal on a bulk binder.

Please be aware the manager states due to a power surge resulting from a storm, the safe to…read moreretrieve items cannot be opened before 10:15 am. Corporate appears to be refusing to visit the site to fix it. Plan accordingly so you don't have to make a second trip back. Update: The manager of the store tends to use the excuses "systems are down" when you catch him during opening. This morning, he said it was company-wise and to come back or call to check. Upon immediately calling two other locations, this was clearly a lie.

Rosie is so kind & has lots of knowledge, Rosie is very patient & i trust her 100%…read more She takes the time to explain each item, i wish we had more People like Rosie. Even if i call & ask about an item, Rosie explains to me in detail. I have had many health issues, & at times hard to get to store myself. There is a reason why this Pawn jewelry shop is the only Pawn shop out of every single Pawn Shop with 5 Stars

The staff at this location is extremely friendly and helpful, Kevin is always ready to answer my…read morequestions on any item I either buy from there or if I want to pawn, its amazing how much this location has good people working there like Eva as well, the other day Pepe helped me too and they care about the customer and of course I will recomend this location its called "Smart Pawn" now.

Great stuff for decent prices. Huge selection of DVDs and…read moreblurays. Staff is always friendly.

I went to their store to get a PS4 that they advertised on Facebook marketplace…read more Apparently this had sold days before. I messaged him and said that he should mark items sold so people don't waste their time driving over. Not to mention anytime leaving the house is a health risk with Covid. He snarky replied, "you should text before coming". A better answer would be sorry it slipped my mind. BTW, the post is still up, trying to lure people on false advertising.