Great service, very personable staff on both an oil change and tire rotation. Didn't argue with me on what I needed, which was nice since a competitor refused me service because I follow recommendations from the Prius Chat room, which enhances the manufacturers suggestions. And, the pricing is very competitive.
They have wifi which was nice for passing the time, their waiting area was clean and comfy. I also received a free car wash with my oil change.
I even observed the tech consult with a vehicle owner telling them that they still had 1200 miles left on their oil and that the oil looked good and there was no need to change it, unless the owner just want them to do it. Wow, someone with integrity. The vehicle owner appreciated the honesty (and saving $$) and I was shocked because too many times employees don't think, don't really care about the customer and are there to simply put in their 8 hours well enough to keep their job tomorrow. I didn't get the names of my service techs, but I'll look for them next time I go back because in those 20 minutes, they gained my trust. read more