Very unprofessional! I was supporting this business for many years taking my girls there for their hair cuts. But for some reason the last few times I was treated horribly and was charged different prices for the same routine hair cuts each time. When she gets comfortable with you, She makes you wait for hrs so she can take new customers . Since I'm not a confrontational person each time I let it go thinking it's OK. She needs business I can wait . However, the last time , I called and made an appointment with her . So the the day of my appointment I go there , I was told that she is off . I said , I made an appointment with her and she took my call herself . The lady that works there said that yes She got my phone call because the work phone is attached to her phone at home. She said let me call her and let her know that you are here . After 30 min . I asked again , if she was coming she goes well.. she wants you to go the gentleman that works there . Mind you ! he has never cut my girls hair and I didn't look like he was familiar with girls hair cuts . Because he kept getting little boys and men . I said no! I will wait if she is coming . After An hr of waiting, she shows up thinking it's a new customer ! As soon as she saw my face her whole face expression changed and said ( oh it's you!) didn't know what she meant ? She then proceeded by saying why didn't I go to the gentlemen ? She didn't have the audacity to apologize that she was late . As if I was a charity case and she was doing me a favor . Since I had wasted an hr already decided to still let it go and get the hair cut over with . When we were done , she charged me double . I asked , why are you charging me double ? She stated that she did a blow dry. I said , on your sign it clearly states the charge including the blow drying . I said , why am I getting charged to pay more than an adult hair cut for a 14 yrs old girl which has coming to you for yrs ? When she saw other clients were listening she goes " ok that's fine pay me the same price as it says in the sign . " can you believe that ? So unprofessional!!! She charges different prices each time . Depends on her mood I guess . She also lies to everyone and says she works there so she can collect the tips while she is the owner herself . Please do you yourself a favor go to Fantastic Sam's instead . Much more professional and you get the same price and service each time . read more