This was my first time at this salon, and it was by far the worst experience I've ever had. I showed a reference photo and asked if this haircut was possible. She said yes. I clearly told her that I hate bowl cuts and that I did NOT want straight bangs or bangs cut above the eyebrows. She said, "Don't worry, I'll make it natural." However, she cut my son's bangs extremely short. When I asked her to stop cutting, she said "No" and kept cutting. She also held his head down forcefully and used the clippers roughly, and my son kept saying "Ouch" many times. When I told her the haircut looked very different from the photo, she seemed angry. At the end, seemingly out of spite, she pretended to brush off the hair and repeatedly hit my son's face with a towel. I said, "Please don't hit him," but she replied, "I'm just brushing off the hair," and said, "The person in the photo is not your son. If it's not the same person, I can't make the same haircut. You are crazy to ask for that." I said, "But you are a hair stylist, right?" and she repeated, "You are crazy." Of course, I paid for the service, but I did not tip because of her unprofessional behavior and rude attitude toward a customer. She then said, "You are a cheap person. Never come back," and called me a "cheap person" multiple times. When I asked her name, she said "Jenny," but there was a brief pause before she answered, which made me feel that it might not be her real name. When my mother-in-law called the salon, they said there is no "Jenny," but there is a "Jennifer." Her treatment of a child, her technical skills, and her customer service were all extremely disappointing. She was wearing earbuds and seemed unaware of what was happening around her. I will never go back and do not recommend this salon. I really wanted to include a photo comparing the reference image and my son's haircut, but I decided not to because my son was upset with how his hair turned out, and I wanted to respect his feelings. read more

I bring my little girl here for cuts, the place is a little old, but has plenty of toys and children, decorations, as well as features that make the child comfortable during the cut. I appreciate how they play a fun show or movie for the kid to relax while getting the cut. Our most recent stylist, Isabel, did a great job with my daughter's hair. The price is average, a shampoo cut and dry for my daughter cost $24 before tip. read more

This was absolutely worst haircut experience. I have taken my son here twice before and it was great. The woman originally who cut his hair was fantastic, quick, showed him the tools. He sat still, listened, and didn't complain. Today the woman we normally had cut his hair was not there and another woman cut his hair. She took forever, did not communicate to him, and didn't at all do what we asked. The haircut was terrible, he was getting itchy with the hair on his neck, and she completely misaligned his side line up, and around his ears was awful. He had a terrible time and I will not be coming back. We still paid $18 but I was very unhappy. read more

Tooncuts - Barbers Near Me - Murrieta, California

Bad experience. I took my child a month ago. Before taking him to this place, I called ahead to let the personnel know my child has autism and needed to have special approach and if they had experience with autism kids and they told me yes. The personal didn't handle him with Care. had bad experience and traumatizing my child with cutting his hair. Even though we let the personnel before and during his hair cut that he has autism. Only took eight minutes to get his hair done bad haircut bad experience read more

I've been taking my kids and other family members to Toon Cuts Murrieta for years. They're always friendly, welcoming, and make everyone feel comfortable. The prices are very reasonable, especially compared to what other places are charging these days. If you're looking for a warm, inviting, no-frills haircut spot that does a solid job without the attitude, this is definitely the place to go. read more

Waited 1.5 hrs only to get up and leave. Don't see the point of their check-in list if they don't follow it. Only reason I entertained coming here was because my son liked playing with the toys while waiting. Never going back! I'll just go somewhere else where they value their costumers and actually give quality haircuts. read more

Affordable and they do a good job. The woman with white or blonde hair wasn't as smooth in combing my kids hair and did a bit more tugging and pulling si mg son wouldn't go back. But with the other people My daughter was good hair. I recommend this place. Definetely way better than Fantastic Sam's. read more

This place smells like mildew, none of the tools were cleaned. The toys in the front are all gross. She used a rope to tie my 3 year old son to the chair, with two booster blocks underneath him. I should have pulled him off and left then. At one point, she was literally holding the guard onto the buzzer, because it was broken. I told her we were done as fast as I could. There is hair EVERYWHERE. It hasn't been cleaned in a very long time. And she kept hurting my son by pushing the guard into his skin. He would say 'ow' and she just kept going. Never again. This place should be shut down. And to top it off, the haircut is not good. read more

My son normally does not like haircuts but the environment in toon cuts put him at ease and we had a great time with this cut. We are absolutely going to be repeat customers. read more

So after not being able to make an appointment with a chain haircut place I just walked into this place which is right up the street from where we live and we waited a total of 10 minutes before he got his haircut. I love how affordable the prices are for kids since haircuts are so expensive right now. Super friendly staff, lots of entertainment so they don't get bored. Walk in welcome! Highly recommend this place!! read more

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We've been coming here for years to see Mai no matter how long the wait, but today because of Isabel and her rude attitude and lying about times, we will not be back. When I called at 3:10 she told me Mai would be in at 4, then hung up on me. I had my man and son there before 4 so they could be seen ASAP as my son has a football game later. It's after 4:30 and no sign of her, so I call again and now Isabel is trying to convince herself she said between 4-5, if I heard as late as 5 I would've cut my kids hair myself before the game. I told her she never said that, but she kept speaking over me saying she said 4-5. The delusion is why we won't be returning. read more

No wonder my boy was in tears and in pain after his haircut. This cut was due to the stylist being super rough. Like WTF?!? read more

Tooncuts - Cut caused by rough stylist. Would definitely not use her again. - Barbers Near Me - Murrieta, California

Don't go here . Way your time. To bad customer service . Today , I come in at 9:45 . I'm request mai do my son to his hair cut.. I been waiting her 1hour . When she come to her shop at 10:45.. She said:she can't cut .she let some employees to do. I am so bad . I'm never come back her shop. read more

This is the worst place to bring your kids. The first time we came, we paid for a cut and left a tip on the card. My son picked out a toy at the end, and the stylist added the toy fee under the "tip" area on the receipt so she can make extra tip. Then the 2nd time we went today they cut my son and he started BLEEDING!!! and the stylist brushed my daughter's hair DRY. And my daughter started crying because it hurt so much... and the stylist KEPT brushing!! Like who continues to brush when a 4 year old is crying from pain??!! Luckily my husband stepped in and stopped it. Never will we return or recommend this place! read more

Tooncuts - Made my son bleed!! - Barbers Near Me - Murrieta, California

The woman cutting my toddlers hair was super rough holding his head still and even scratched him in some spots. She was pushing too fast with the clippers and it was pulling at his hair which hurt him. She cut his hair much shorter than we asked and nothing was sanitized. She also answered her personal cell phone in the middle of cutting his hair. The whole place felt dirty and cheap. The clippers the lady was using was were used either an extension cord plugged into an overloaded outlet on the other side of the shop. A huge tripping hazard. read more

Tooncuts - Prehaircut - Barbers Near Me - Murrieta, California

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Walked in with my wife and son and we just stood there for 5 minutes as if we didn't exist. No acknowledgment or greeting. We just walked out. read more

Love this place! My son had been getting home cuts from my husband and it was just time to see a professional there's only so much dad could do with clippers. Waiting area has a great play area to keep the kids busy while waiting. They have 2 Stations for video games for the older kids. We were a walk-in and only waited about 20 mins, the turnaround time was great. They had 3 stylists working and there was about 4 kids ahead of us. Mai was great with my 2 year old, she was so very patient, sweet and most importantly... quick, which is key with a toddler LOL She did an amazing job. First time in the barber chair for my son and he did pretty well! Overall very happy! I will definitely be retuning to see Mai. read more

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For the price inflation nowadays, this place still in the reasonable price compare to other ones.

Every time I come they just shave his head no matter how many times I specifically show pictures of exactly what I want. They never listen, ever. If you just want a shaved head come here read more

I used to be able to recommend this place for years, until my last few visits. On two separate occasions by two different hairstylists, their roughness has left the side of my head with cuts when requesting for a line to be done on the side. The first time around the guy did it with a trimmer and left huge cuts on the back of my head, and the second time by a different barber was by clippers. I did not notice it nor feel it until the next day when the cuts started to show up. While it was not painful for me, there are others who have left similar reviews who had similar problems when going here. Overall the haircut was fine, but I would beware and think twice before taking the kids here, or even getting linework on the side done. read more

Tooncuts - Barbers Near Me - Murrieta, California

After years of wanting to try this place out for my kids, we went in! To our happy surprise, they were super kind and gentle and CHEAP! We left with our boys looking sharp and feeling good! Thank you for taking care of my babies (5yr old, 13 yr old)!! read more

I cannot recommend this location at all. We took my one year old in for a haircut - he was fearful of the buzzer sound and the girl we got asked that we "hold his head and arms down" because he was moving too much, as a scared one year old would. They're in such a rush and didn't give him a moment to calm down or even attempt to calm him down and make him comfortable. It's as if they have never cut a child's hair. The haircut was shorter than we asked and in reality wasn't what we asked for. They are so set on cleaning up the edges when in reality we just needed a simple trim down - the edges and haircut are uneven, prolonged a terrible and quite traumatizing experience as well. Never going again. read more

Slowing down , on cut not rushing to get the cut done fast , because in a week you can see the uneven cuts that they try to blend in with gel read more

Tooncuts is my personal favorite place to take my babies to get their haircuts. I take my 2 year old son every month to the hair stylist Mai. She's my personal favorite, she has the patience of a saint ! She has cut my sons hair for quite some time now and she's amazing ! If you have older kids too bring 'em in ! All the hair stylist here are so talented and I've literally seen most of their work when I'm there. Also for older adults! They come in and get hair cuts too ! They are very affordable which I love , and they even include a hair wash with your children's cut. But if you really want a children friendly place that kids would love , come here. Skip the whole super cuts chain. Toon Cuts is where it's at. Trust me , I'm very picky when it comes to my children I always want what's best and comfortable for my kids. read more

This place is very reasonable price and they do a great job. I and my wife and both of our kids been going here for years. I highly recommend Mai or Paul for hairstyles and color read more

Tooncuts - Barbers Near Me - Murrieta, California

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My almost 1 year got his second haircut here today. His haircuts have been pretty good; nothing extremely uneven or noticeably bad. I definitely never expect a perfectly done fade or line up as this is simply just a kids salon and not a top notch barbershop. I read through some of the reviews about cuts and horror stories, which I have never experienced here. My son has had his hair cut by an Asian women (not sure what her name is) and she has been patient and kind. Prices are low. The salon itself is pretty outdated but I'm sure kids don't care about that. There's a small play area and toys for sale. I have not seen a bathroom but just something to keep in mind when going. read more

The atmosphere was fun and easy for the kids to feel comfortable. My boy got a great hair cut, happy with the results.

Brought my daughter in for her first haircut today and I was nervous because of some of the previous reviews but ended up pleasantly surprised. I think the lady who cut her hair was Mai based on pictures with previous reviews . My daughter really hates having her hair brushed so I was expecting a tantrum , but with the movie tangled (perfect to watch during a hair cut !) and a really spot on choice of distraction toy , as well as the fact that Mai was very gentle and didn't pull her hair - we got through the entire haircut with out a single tear or tantrum. Mai spent a lot of time getting her bangs just right and even did a cute French braid like hairstyle to pull her hair back on the sides . Thoroughly exceeded my expectations and I think next time we come I'll put my name down for a haircut too . read more

Tooncuts - Barbers Near Me - Murrieta, California

Isabella should NOT be cutting hair. She has no business to be in charge of children's hair. The first time she cut my child's hair she did a not so great job and I decided to give her a second chance in case it was an off day but the second time was horrendous. DO NOT GO TO ISABELLA. She is busy attending to other phone while leaving your child unattended in the seat and does not know how focus on your child. Isn't that a safety issue as well? And the cut she left a kindergarten can do better. The owner needs to consider replacing her with someone who is competent enough to do their job. read more

Came here for my child's first haircut! Paul was the stylist and he was quick yet thorough. He even gave us a "first haircut" certificate with the hair in a bag as a keepsake. He also gave my older child a haircut and made sure he understood what I wanted. My eldest was nervous but Paul was patient and assuring so we could finish the haircut before the tears came! read more

Highly recommend. Only place my 3 year old doesn't mind getting a haircut! They are patient and my son loves the toys in the waiting room!

I took my son here today for the first and last time. I hate to leave bad reviews but this one is very warranted. The haircut isn't bad. However, the stylist did not sanitize anything and she cut my son's neck! He has very light hair and has specks on black/brown hair all over his head! Disgusting! He also sat very still and she still somehow managed to cut him! Two stars because the cut itself isn't bad. We will not be back. read more

Tooncuts - Cut on his neck - Barbers Near Me - Murrieta, California

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The person who did my daughter's hair has no business cutting kids hair. He was SO rough and not patient with her at all. She has a huge fear of getting her hair brushed and this has caused a huge setback. I'll be surprised if I can get her to agree to another salon at all anytime soon. Not only that, but the cut is COMPLETELY uneven and awful lol. They only get two stars for the toys and quick wait. read more

I've been bringing my 3 boys here for their haircuts for a few years now and I'm always so impressed with Isabel. She has such a calm demeanor and my kids always feel safe and comfortable. They even include a wash with their already low price cuts! We also really enjoy the toys and games they have for the kids to keep them all busy while we're waiting. I cannot recommend this place enough to my friends, ask for Isabel you won't be disappointed! read more

Our local kids cut place closed so I searched and this one came up. It was quick, Isabel did an amazing job! Very gentle and sweet. We will definitely will be coming back. Also, my son enjoyed all the toys available for the kids. Thank you guys! read more

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Good people work here and seeing how hard it is to cut hair especially an infant or toddler, I commend them for what they do. When we went in there for my youngest sons hair cut, my son was not having it and didn't want to stay in the chair. My wife held him and my son was just not having it. The person cutting his hair was recommended to us by a friend. So as we were trying to get my son still he was just cutting away and it was done. After he sprayed my sons hair and combed it, it looked great... Thank you!!! After that we decided to take my older son there and that too turned out nice. Thank you again!!! read more

Tooncuts - Barbers Near Me - Murrieta, California

HORRIBLE experience, if I could give them a -star I would. Most horrible haircut experience ever I've been coming to hair cut places for 21 years I have 4 boys so I know what to ask for. I told the lady what I needed and she did not listen to me. I told her to stop because it wouldn't be able to blend she kept cutting his hair. That person need to be retained. I have an event this weekend and my son will have to wear a hat because of this persons poor communication skills. First time here and last time here!!! read more

Tooncuts - Barbers Near Me - Murrieta, California

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My son is not a fan of haircuts but we tried this place out because so many of my friends and coworkers recommended this place. "P" cuts my son's hair regularly now! It can get busy at times so maybe call ahead and schedule an appointment. read more

We came in and they were busy so we decided to wait and wow, the stylist really did as we asked! The toys were nice and the kids really enjoyed it, loved the atmosphere of the place and they were really nice, we even did the family plan and it all worked out! Very glad to have come upon this place read more

Tooncuts - Barbers Near Me - Murrieta, California

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Well I hated and was frustrated with this experience. Now the hair styler I had was not rude or offensive. In fact I saw 2 boys get their haircuts and they looked amazing. I on the other hand was frustrated with the attention to detail with my daughters hair cut. The style had no effort and wasn't even done correctly. We came to this place hopeful that they could help us out with my daughter's hair but we wound up going directly after their business to another. I hope that they read this and understand that they could have done a better job with us. I know that they have the ability to do hair because of the other clients that we saw but our hairdresser didn't really care or if this person did they were not convincing to myself or my spouse. So maybe they will better to you but the hairdresser I had was not helpful for my daughter. read more