One of our dogs kept breaking out of pool area when he would see a deer or bunny. We not only…read morerealized we probably needed to learn how to replace the panels of screening ourselves after getting quotes to have it fixed, we decided we could and should learn. After looking at material costs and the options other building suppliers offered it was hopeful that for the size and number of panels we needed that ACE was our answer. And they were. They had all the materials we needed to replace the panels ourselves and the gentleman at Ace Orlando assured me that I could and he directed me as to how to install new screening for the lanai - to include suggestions as to which material would be best to prevent further need to replace screening due to said dog. Thanks!

I made an online purchase, and my items were available very quickly. I came in the next day to…read morepurchase additional items and to pick up my order. I really appreciate the customer service at this location. I wanted to get in and out quickly and several members directed me to the correct aisles to get what I needed. I like that they are so knowledgeable about the location of each item I needed, even down to providing directions to the exact spot (i.e., halfway down the aisle or located on the left side of the aisle). It just feels like a neighbor store instead of a big box retailer. I purchased my items and pickup my online order and was out the door under 15 minutes! You got to appreciate their efficiency and customer service!

This place has SO much more to offer than the big box! You walk in the door and it even smells like…read morea hardware store. It has everything... quality cookware, small hardware items (nuts & bolts) that you can purchase individually, Yeti items, you name it! And knowledgeable attentive service staff as the bonus. Prices are reasonable too. I saw a pizza peel competitively priced, or better, than the internet giant. I would move to Winter Park just to use this store... and just might! Support this family-owned business.

Friendly staff. Very helpful customer service. Small shop with tremendous inventory. I highly…read morerecommend this store for all your hardware needs and gardening supplies.

I usually visit the Toole's Ace Hardware on Orange Avenue, but I was directed to the Conway store…read morerelative to my delivery area. I purchased a Weber grill and wanted the free setup and delivery that comes with an Ace Rewards membership. The app stated I needed to choose the Conway location for delivery. On Monday, I was contacted by John to schedule the delivery. I was provided various time periods and I selected the 2-4pm slot. Around 2:30pm, Justin arrived and provided 5-star delivery service. Not only did he deliver the grill off the truck and to my garage, but he also asked if I wanted him to install the propane tank to the grill. He demonstrated various other parts of the grill such as the match lighting attachment (if ever needed) and the knob in the back that holds the propane tank in place. Justin turned on the burners and recommended I complete a one-time burn off of any residue from the manufacturing oils, preventing them from flavoring the food when using the grill for the first time. He went above and beyond in my opinion as part of the delivery process. The Conway Toole's is lucky to have him! Based on my experiences with both the Orange Avenue and Conway locations, I can say Toole management knows how to hire qualified and exceptional team members. Their business practices support my belief that Toole's is so much better than those big box hardware stores when it comes to customer satisfaction.

Called the Curry Ford location where my key was made and reprogrammed last year to see if they…read morecould replace a defective (poorly made) key with buttons that barely opened my car and eventually snapped at the base of the van key.... I was put on hold and they never came back in the line... I called again and spoke to a woman who claimed she was the store manager.. who basically told me broken or not, it doesn't matter I'd still had to pay $200+ for another one and that it's just wear and tear... (meaning every year I'd have to buy another one based on how poorly they were made considering how overpriced it was). She mentioned that I could also take a risk by buying it on Amazon but that they only reprogrammed their keys only. No help. Shit service and poor client retention skills!!! They need to do better!

Decent enough Ace Hardware in College Park. The staff were friendly and they had a good selection…read more I came in for a filter for my air conditioning system and they had a lot to choose from and while it could have been better arranged by going with keeping the sizes in an ascending or descending order, I found the filter size I needed. Prices were what you would expect. I did find it humorous that they ran the full gamut in merchandise selection. I could buy an air conditioning filter, but I could also buy "monkey butter" and even toilet paper here at Ace Hardware. Overall, I will give it four stars.

Very disorganized store. People who help with hardware don't know their stuff. I return more than I…read morekeep. Also hard to get and out of store. Grouchy staff. I go 4 miles to the ace on east colonial now.

Sadly this was my last resort. Went to Lowe's and Home Depot to get a key duplicate for a pad lock…read more Had to return the keys at both places. They just have self service machines and wasn't able to get anyone to help. One machine actually said "rare key please go to lock smith" Came here as a last destination before giving up. I was worried at first when they looked at the key and said "let's see if we can match it up." At this point I was looking into new locks and a bolt cutter lol. On first try the key didn't work, but I asked him let's see if we can file them down a little, he did his thing and we tried again. Boom! Worked perfect, also had him make another 3. Durante was great and very professional. Words can't express how grateful I am to have this result after driving around. Will definitely keep Ace In mind for the future.

Honestly probably the best customer experience I've had in ages. This young entrepreneurial and…read moreconfident young man named Zach little helped me out with every problem and question I had. He is a real one so to say. I recommend a promotion immediately and give him a paid day off for all this hard work he has done for this store!

I can't say enough about this small hardware store that has helped me out time and time again. It's…read morea true hardware store like your dad used to bring you to back in the day. They have a little bit of everything. The service is so personable that you'll feel like you just left your uncle's garage. You can zip in get your stuff and zip out. Try doing that at the big hardware stores.

Such a nostalgic treasure to actually have a "real" neighborhood hardware store, like back in the…read moreold days. Before the advent of the "corporate oligopoly beast", that is Home Depot/Lowes, there existed small family-owned neighborhood shops where "personalized, professional, and competent" service and advice was the "norm". Thank J&L for keeping this charm and level of service alive. Try getting that type of service at HD ("tssk; don't hold your breath..."lol)! Even if they don't have your item; they are always willing to help you find it, somewhere else even; and steer you in the right direction ("as was the case on this visit"). And, I did gratefully find it exactly where J&L recommended. Also; it is a True Value, so they have alot in stock and selection. I was surprised by the variety and amount of all-kinds of supplies and gear.

I really feel lucky to have this store located so close to me so I do…read morenot have to travel so far to a big box store. They have a great selection. They are always positive and helpful. Real neighborhood feel. I love that.

I like using Community stores .Ace is close and the speak English .Nice people and they sell mulch…read moreand propane too.

wide range of building construction supplies you didn't know about it!…read more from lumber sizes that you don't find at at Home Depot or Lower also hardware's. Customer Service if friendly and helpful

9 grade shop class , needed redwood for book case. Road my bike to the lumber yard , Thomas ,…read morebought redwood 1by6 . Loaded up and I still have the book case . That was 58 years ago !!