This place has disappointed me more than once. The customer service is lacking tremendously. I had ordered a long sleeve white tee shirt and long sleeve white onesie to be monogrammed. When arrived to pick it up the tee shirt was correct, but the onesie was shirt sleeve. The lady helping me said when questioned why it wasn't long sleeve like I had asked for and paid for, "oh we didn't have a long sleeve to use." Are you kidding, it's December and for a newborn! When the lady assisting me asked her manager, I over heard her say in such a hateful voice," well what does she want?" So they said they could order one and have it to me in a few weeks. Had to call and was told they were having trouble finding a long sleeve white onesie!!! This place is a such a joke and the people that work there are rude. You can't call your place a boutique if you can't even provide the simplest of items!!!! read more