Fixed the leak. Honest take with honest pricing…read more Will use again as this was great service

Graciously drove out on a Sunday morning to unclog a stubborn toilet clog Arrived on time and…read moreworked quickly. The price was very reasonable. The toilet works perfectly. Highly recommend

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

Do not trust them. They came out, gave an estimate, then after paying a deposit decided they…read moredidn't want to do the job leaving us high and dry. Now we have lost time in getting the work done.

If you live in Old Town or Del Ray, this company is great - they've seen our old home's "special"…read moreissues and know how to handle them. Honest, helpful technicians and the company is very responsive. Special shout out to Glenn who knows his stuff - especially when a boiler and radiator heat is involved.

I was leaving on vacation in a few hours when I noticed a leak coming from my ceiling. I called…read moreKesterson and was able to have someone come out the next day after I had left and let themselves in, do all of the work and answer any questions for me over the phone. The ended up replacing a cracked piece of PVC piping. Martin, the plumber even offered to feed my cats because my cat sitter hadn't come by yet when he finished the job. Great service and a great local company.

I've used Brownlee Plumbing multiple times, and they always come through. Every experience has been…read moreconsistently solid, which is why they're my go-to plumber in Virginia. Just used them this past week for a condo inspection. They're incredibly responsive and easy to reach, and they do a great job being flexible with scheduling. No matter the situation, they've worked with my timeline and handled things professionally from start to finish. The technicians are knowledgeable, respectful, and take the time to explain what's going on before getting to work. It's hard to find a company that's this reliable over time, but Brownlee Plumbing has earned my trust. If you want dependable service from people who show up and do the job right, I highly recommend them.

We recently discovered a small leak from a drain pipe in our basement. The PVC was in a…read morehard-to-reach location, so our service technician, Donnie, removed a notable amount of spray-foam to get a better view. Donnie made a phone call and soon four more Brownlee team members were on-site with an expanded selection of equipment. They quickly tracked the issue to a vertical pipe behind a main-floor wall. Apparently, a long-ago installed patch had given way. The crew replaced a 27" section of PVC to fix the leak. I'm optimistic that the root cause was identified and resolved. The service was performed today so we will continue to monitor the main floor vertical pipe and basement location where the leak initially revealed itself. With this issue behind us, I asked the team to perform an integrity check on our old clay sewer line. They added the camera service on free-of-charge and verified that, while old, the sewer pipe appears to be in reasonably good shape. The price was reasonable and the team was respectful to our home. They took the time to explain the problem and solution. We will gladly use Brownlee Plumbing again.

They did a wonderful job installing our over the stove microwave and redoing the electrical box…read morethat needed to be installed in our cabinet.

UPDATE - HSP claims that "several statements in this review are inaccurate and mischaracterize both…read morethe conversation and our business practices. We respectfully ask that factual inaccuracies be corrected." I am happy to correct inaccuracies, but I don't know what they are talking about. Even in text messages to me, HSP won't tell me what is "inaccurate" or "mischaracterizes" our exchanges. HSP admitted that its internal labor rate is approximately $380 per hour per technician, so I believe that the completed work was valued at $500+. HSP charged me $1399. I don't believe that it was fair.

We had a burst pipe and DB's was very quick to respond (including dealing with last minute…read morerescheduling). The repairman who came out to our house, Marv, was great--explained everything clearly, investigated additional issues, and gave us options to fix the problems.

Requested an estimate to repair a toilet and two sump pumps on Tuesday, repairs done by Thursday…read more Friendly, professional, excellent quality of work and great value.

Too bad I can't give this company zero stars, because it deserves it. A few weeks ago, I had a…read moreplumbing issue and shared this info with my sister. Since she's a member of Angie's List, she volunteered to look me up a few reliable plumbers in the area. The first name she gave me was Mr. Jackson from Reliable Home Improvements. I called him on a Monday and spoke to him about possible resolutions to my plumbing issue. We decided that Thursday morning between 9-9:30am would be the perfect time for him to stop by and inspect my issue. I remember that I specifically asked him if I needed to call him back to confirm my appointment with him later that day. He said, "no, I have you on my calendar, but if their is a problem, I will call you back." I thanked him and told him I'll see him Thursday. Well, Thursday rolls around and I didn't hear from, nor did I see Mr. Jackson. Extremely unprofessional! I worked from home that day, so thank God I didn't have to take off, but it was still an inconvenience. Why on earth is it so hard to find honest, competent and reliable plumbers? This is a give and take situation. I pay for a service, you fix the problem...plain and simple. I wasn't asking to fix the problem for free, I was a paying customer! Moreover, if he wasn't available, a simple call to reschedule would've been the proper thing to do. Two weeks to the day and I still haven't heard back from this company. Horrible customer service! Take it from me and don't even bother contacting this company. My sister suggested that I call him back, but I refused because it's plenty of plumbers in the area that are willing and able to assist me. I found one too, he fixed my issue lickety split and was very professional! One and DONE!

I left a message, he never called me back. I found this odd as waited several days for a call back…read moresince I stayed over a friend's house. Who doesn't call back? Update: Called me back a week later, said he was on vacation. That's cool and all, but could you leave a message on your voice mail stating as much since you also use this phone for business? How am I supposed to know that?

Alex was wonderful to work with. He came out and put in two water filters I wanted installed. We…read morenoticed that some of the adapters didn't work so we went to the store and grabbed the correct ones to complete the install. It was fast and he did a terrific job! Will be reaching back out soon for future work.

Nancy and Alex are the Guardian Angels of home improvement. Alex assesses what the job entails and…read morecompletes the job with the customer 1,000 percent satisfied and happy. They've come to my rescue twice, first time to correct a garbage disposal installation, then today Alex solved and completed an HVAC issue that an HVAC technician was not able to do. Such professional, wonderful, delightful people. True gems in Northern Virginia, the Guardian Angels for Home Repairs and Improvements.

I have used Bob for several years both to service my townhouse HVAC system and for plumbing. First…read moretime I used him he was correcting a major plumbing error in my kitchen by the company that installed a new sink as part of a remodel. The sink was too deep and the plumbing didn't line up. It was not an easy job. He figured a solution that did not involve replacing the brand new sink. A less experienced plumber or a chain would have given up. HVAC service has been honest (I have a 20+ year old system!). He does not replace the filters, you have to do that yourself but his prices are good. The reason I'm writing this review is because he came out on a Saturday early evening and fixed my AC and charged just a regular service call fee! Unheard of! I'm grateful. I hadn't used Bob in over a year. I had gotten a home warranty and went with their servicers in late winter when they had a special. That tech noted I needed freon. Next time I turned on the AC it didn't work. After 5 years no problems with the system (old as the hills) suddenly it needed 3 pounds of freon. I'm skeptical of this other tech. Never any problems when Bob was taking care of it. Learned my lesson! Bob can he hard to nail down a specific time or window when he comes but if you can be flexible he is worth it to find someone honest, highly skilled and will go the extra mile for you. Highly recommend.

R F Hawes has deep understanding of hvac and plumbing. Older homes can be tricky and they know the…read moretricks. They go out of their way to save you $.